-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-II-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - start of procedures, the doctor encouraged all team members to
speak up at any time if they had any concerns … percent
positive response for the item “Immediately after procedures, team members discussed any
concerns … (Item G2) 81% 76% 74% 73%
Immediately after procedures, team members discussed any concerns for
patient … (Item G2) 77% 73% 76% 74%
Immediately after procedures, team members discussed any concerns
for patient … (Item G2)
85% 68% 68% 73%
Immediately after procedures, team members discussed
any concerns for
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/conflict_resolution-slides/Conflict-Resolution-Oct-12-2010-508.ppt
January 01, 2010 - D Describe the specific situation
E Express your concerns about the action
S Suggest other alternatives … --If you are upset about delays or other patient care issues, pull me aside and I will address your concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/composite-measures-english.pdf
January 01, 2015 - start of procedures, the doctor encouraged all team members to speak up at any time if they had
any concerns … Immediately after procedures, team members discussed any concerns for patient recovery.
3
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/databases/hospital/2024-hospital-workplace-safety-report-ptI.pdf
January 01, 2024 - managers, or clinical leaders monitor the
workplace, encourage providers and staff to report their
concerns … is a top
priority, provides adequate resources for workplace safety,
and takes action to address concerns … being
verbally aggressive toward other providers or staff, if they can report any workplace safety
concerns … (Item WPE2)
70
Hospital management takes action to address provider and
staff concerns about workplace … (Item WPC5*)
62
Workplace Safety Reporting
I can report my concerns about workplace safety without
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/implement/teamworknotes.docx
June 02, 2025 - You should also be persistent and persuasive, providing evidence or data to support your concerns. … Slide 25
SAY:
You should voice your concerns using advocating and asserting statements at least twice … If you are challenged by a team member, you must acknowledge the concerns and not ignore the person. … device:
· D stands for describe—Describe the specific situation.
· E stands for express—Express your concerns … · And the second S stands for safety concerns—Provide critical lab values or reports, socioeconomic
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
June 02, 2025 - ,
· Develop plans to address concerns,
· Reward physician leaders,
· Create a vehicle for communication … Physicians on the unit have access to the physician champion to voice their concerns and needs. … They do not judge or belittle peers’ concerns and are willing to collaborate with peers to get answers … to questions or address concerns. … This individual will deliver the concerns and needs of unit nurses to the CUSP team, disseminate the
-
www.ahrq.gov/npsd/data/index.html
October 01, 2021 - NPSD Data Spotlights focus on various topics of interest from the NPSD data, such as patient safety concerns
-
www.ahrq.gov/sops/events/webinars/using-sops-tools-090925.html
August 01, 2025 - initiatives such as increasing workflow efficiency, enhancing teamwork, and empowering staff to voice safety concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/2022-hsops-wps-study-report.pdf
January 01, 2022 - being
verbally aggressive toward other providers or staff, if they can report any workplace safety
concerns … managers, or clinical leaders monitor
the workplace, encourage providers and staff to
report their concerns … is a top priority, provides adequate resources for
workplace safety, and takes action to address
concerns … )
77
My supervisor, manager, or clinical leader encourages providers
and staff to report their concerns … (Item WPE2) 68
Hospital management takes action to address provider and staff
concerns about workplace
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - My supervisor, manager, or clinical leader
encourages providers and staff to report their
concerns … Hospital management takes action to address
provider and staff concerns about workplace
safety.... … I can report my concerns about workplace
safety without fear of negative consequences
for me .....
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-for-Hospitals-12-15-22.docx
December 01, 2022 - My supervisor, manager, or clinical leader encourages providers and staff to report their concerns about … Hospital management takes action to address provider and staff concerns about workplace safety
☐ 1 … I can report my concerns about workplace safety without fear of negative consequences for me
☐ 1
☐
-
www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
October 20, 2021 - pathologists when something needs clarification . 86
Providers in this office encourage staff to share their
concerns … when .something, needs clarification . 86
Providers in this office encourage staff to share their
concerns … Communication Around Diagnosis
The manager and providers
are ALL approachable with
questions or concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/147-cusp-roles-responsibilities-tool.docx
June 02, 2025 - .
· Listen to concerns both during and outside of CUSP meetings and helps to represent staff concerns … · Together with the Senior Executive and CUSP Facilitator, help to ensure that unit concerns and solutions … influence other providers to actively participate in safety initiatives and to listen and respond to concerns
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/127-roles-responsibilities-tool.docx
April 01, 2025 - .
· Listen to concerns both during and outside of CUSP meetings and helps to represent staff concerns … · Together with the Senior Executive and CUSP Facilitator, help to ensure that surgical service concerns … influence other providers to actively participate in safety initiatives and to listen and respond to concerns
-
www.ahrq.gov/cpi/about/nac/naa-snac-recommendations.html
February 01, 2024 - Safety plans will include provisions for patient access to submit safety concerns, inclusion in event … Implementation of robust safety measurement systems including solicitation of patient and employee concerns
-
www.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-slides.html
August 01, 2018 - these three elements as we discuss engagement of each role (nurse, physician, patient/family):
Concerns … /fears: What might be some unique issues or concerns each role has relative to UC? … Physicians as Barriers
Physician Culture:
Trained to be Autonomous and Independent
Medico-legal Concerns … (PFE)
Consider these three elements as we discuss engagement of the patient and their family:
Concerns … /fears: What are their unique concerns or issues?
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/engage/pf-engagement-facilitator-guide.pdf
May 01, 2017 - Reassure the patient and family by
providing information
• Thank the patient or family for raising
concerns … Engagement 6
SAY:
L&D staff should ask about and listen to the
patient’s and family’s needs and concerns … • Help the patient and family articulate
their concerns. … assess level of patient
understanding and help the patient or
family ask additional questions or voice
concerns … • Advise the patient and family of a
designated contact person for their
questions and concerns.
-
www.ahrq.gov/hai/tools/surgery/modules/implementation/opt-briefings-slides.html
December 01, 2017 - Identify all issues or concerns (entire team).
Slide 23: What Is Most Likely To Go Wrong? … Safety concerns
Identify critical steps of the procedure?
Is required equipment available? … Other concerns
Special precautions.
Bed availability.
Intensive care bed requirement. … Provides process to document concerns and issues.
Reviews and shares followup opportunities. … Communicate key concerns for recovery and management of the patient.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-child-hcahps-infographic.pdf
January 01, 2023 - Low Scoring
Measures
Preventing Mistakes
and Helping You Report
Concerns
61%
of respondents reported
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/106-ohio-hhoi-practice-team-member-survey.pdf
June 02, 2025 - If you have any questions or concerns about this study
please do not hesitate to contact the study director … For questions about your rights as a participant in this study or to discuss other study-related
concerns