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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes.pdf
January 01, 2023 - My supervisor encourages staff to report their
concerns about workplace safety .................... … Management takes action when staff report
concerns about workplace safety ....................... … Staff can report their concerns about workplace
safety without fear of negative consequences ...
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - My supervisor, manager, or clinical leader
encourages providers and staff to report their
concerns … Hospital management takes action to address
provider and staff concerns about workplace
safety.... … I can report my concerns about workplace
safety without fear of negative consequences
for me .....
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talkingquality.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - 14
C
Cross-monitoring
Protecting the patient
15
C
Speak up about any patient concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - stay, your doctors and
nurses will make sure to answer your
questions and talk to you about your
concerns … You may have other questions or concerns
that are not in this checklist.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Y shot down any concerns I had about my son. He treated me like I was
stupid. … systematic collection and maintenance of valid email
addresses for use in survey collection
Ongoing concerns
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talkingquality.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - (e.g., ‘if anyone sees any problems, please speak up’)
Explicit opportunity for questions or concerns … Bleeding concerns, blood availability, and glycemic control? … Bleeding concerns (e.g., anticoagulant use).
Blood availability.
Allergies. … Slide 27: Examples of Debriefing Comments
Concerns or opportunities for improvement:
Scheduling
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - My supervisor, manager, or clinical leader takes action to address patient safety concerns that are … When staff in this unit speak up, those with more authority are open to their patient safety concerns
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talkingquality.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Engaging Patients and Families in Their Health Care
AHRQ offers free tools to help prioritize concerns … setting, time is often limited and patients and family members who have prioritized their questions or concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/huddle-emergency-dept-guide.pdf
August 31, 2023 - A huddle provides
team members with the opportunity to share ideas and concerns.
-
talkingquality.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Invite patient's concerns.
"What is most concerning for you about the initial diagnosis?" … The recent assessment of the patient has led the nurse to call the physician with her concerns.
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talkingquality.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - including code status, level of
(un)certainty, recent changes,
and response to treatment
S Safety Concerns … or
behavior; provide concrete data
E = Express how the situation makes
you feel/what your concerns
-
talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Leaders assist teams in setting ground rules, making it safe to speak up and voice concerns at any level … The environment often doesn't feel safe for employees to share concerns or even positive updates. … They can take turns presenting concerns or celebrating successes. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Creating a culture in which staff feel safe discussing errors and concerns will allow an organization
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - ,
· Develop plans to address concerns,
· Reward physician leaders,
· Create a vehicle for communication … Physicians on the unit have access to the physician champion to voice their concerns and needs. … They do not judge or belittle peers’ concerns and are willing to collaborate with peers to get answers … to questions or address concerns. … This individual will deliver the concerns and needs of unit nurses to the CUSP team, disseminate the
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule2.pptx
February 09, 2006 - patients and their families
Ask patients’ preference regarding involvement
Ask patients about their concerns … Before launching into detailed information, asking patients about their concerns, to be honest, sometimes … their concerns are not my concerns as a physician, and I need to realize that and be respectful of that … They are responsible for asking questions and voicing concerns. … Yes, because the nurse was not aware of the med tech's observations and concerns, the physician was never
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
May 01, 2023 - vital signs,
medications, physical exam, plan of care, psychosocial
issues, patient preferences or concerns … situation or
behavior; provide concrete data
Express how the situation makes
you feel/what your concerns
-
talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/notes.html
August 01, 2022 - prevention plans; responds to the patient's and or family's questions; and addresses, if needed, their concerns … Always show sincere interest in the patient's and/or family's questions and concerns. … Designate a contact person they can reach with questions or concerns. … this directly and follow up immediately with a commitment to work with them to address their needs and concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/teamcheckup.doc
August 07, 2012 - following the .
6
Our senior executive can state three safety concerns
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2b_IDEAL_Booklet_508.docx
June 20, 2011 - your hospital stay, your doctors and nurses will make sure to answer your questions and address your concerns … You may have other questions or concerns that are not in this checklist.
-
talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/clabsitools/clabsitoolsap5.doc
December 11, 2012 - Contact the attending if any item on the checklist is not adhered to or if there are any concerns.
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talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - E xplain how the Two-Challenge Rule can be used to ensure resident safety concerns are clearly articulated … Don't ignore it; acknowledge the concerns instead of ignoring the person
Stop
Resolve the safety