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talkingquality.ahrq.gov/cpi/about/otherwebsites/qualityindicators.ahrq.gov/qualityindicators.html
July 01, 2018 - Relevance
The QIs are used to highlight potential quality concerns, identify areas that need further
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
March 01, 2020 - Patients may not provide the clinician with adequate information on their health or related concerns; … that maximizes understanding and involvement in decision making, lets the patient know that his or her concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - designing a safer, shame-free environment where patients feel
comfortable discussing their health care concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx
May 01, 2017 - .
· E: Express how the situation makes you feel or concerns you.
· S: Suggest other alternatives.
· C
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talkingquality.ahrq.gov/policy/foia/instruct.html
June 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - Issues/Concerns:
Patients may not know enough about health care systems—The CANDOR process encourages … Concerns about legal protections—Invite patients in appropriate settings (i.e., patient-safety committees … Establish a hospital contact person for the patient and family to contact with questions/concerns.
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talkingquality.ahrq.gov/npsd/how-does-npsd-work/index.html
February 01, 2024 - The AHRQ Common Formats for Event Reporting can be used to report patient safety concerns, a term that
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/DxSftyRpt-Updated-2022.pdf
January 01, 2022 - 4 0.81
Provider and Staff
Communication Around
Diagnosis
Staff are encouraged to share their concerns … and Staff Communication Around
Diagnosis
Providers in this office encourage staff to share their concerns … Communication Around Diagnosis % Agree/Strongly Agree
Providers in this office encourage staff to share their concerns … Communication Around Diagnosis % Agree/Strongly Agree
Providers in this office encourage staff to share their concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_3_Get_to_Know_508.docx
February 10, 2011 - They also can tell your doctors and nurses about your needs and concerns.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
April 01, 2023 - Raising and Responding to Concerns
https://psnet.ahrq.gov/resources/resource/28738/Raising-and-Responding-to-Concerns … challenges to speaking up in healthcare, ways open communication can prevent errors,
strategies to raise concerns … patient-safety/research/safe-surgery
https://psnet.ahrq.gov/resources/resource/28738/Raising-and-Responding-to-Concerns … Plan-Do-Study-Act (PDSA) Steps and Worksheet
Predict and Anticipate Patient Needs
Raising and Responding to Concerns … Raising and Responding to Concerns
Cross-references to resources already described:
Composite
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talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Formative feedback allows you to call attention to concerns the person may be unaware of or not see
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talkingquality.ahrq.gov/cahps/surveys-guidance/survey-methods-research/index.html
October 01, 2023 - stakeholders to share findings about CAHPS survey administration methods, discuss stakeholders' needs and concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
November 18, 2015 - • Before launching into detailed status, asking patients about
their concerns; otherwise, they … • Asking questions and/or voicing any concerns regarding
the care plan. … – Because the nurse was not aware of the med tech’s
observations and concerns, the physician was
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - Because situation monitoring concerns the willingness and ability
to continually monitor situations
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/grandrounds/mod01-grand-rounds-slides.pdf
April 01, 2016 - Issues/Concerns:
■ Patients may not know enough about health care systems—The CANDOR
process encourages … Slide 26
Facilitator Notes - Grand Rounds Presentation – 9
■ Concerns about legal protections—Invite … ■ Establish a hospital contact person for the patient and family to contact with
questions/concerns
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talkingquality.ahrq.gov/prevention/resources/index.html
October 01, 2018 - In addition to cancer and heart disease, health concerns unique to women, such as pregnancy and gynecologic
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talkingquality.ahrq.gov/funding/process/award-process/index.html
June 01, 2017 - The Grants Management Officer reviews the NOA and, if there are no concerns, certifies and issues the
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.docx
May 01, 2017 - Slide 9
SAY:
The preoperative briefing reviews the plan ahead for patient care and the risks or concerns
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/development-and-usability-testing-common-formats.pdf
January 01, 2022 - None-
theless, most participants shared concerns about burden and us-
ability. … Generally, concerns about burden were greatest for in-
formation that is not reliably documented in the … Although participants found items
comprehensible, they also expressed concerns about the need for
sensitivity
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
December 14, 2021 - If you contacted [Health Plan Name] in the last 12 months with concerns or questions
about your care