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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - Skip to main content
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healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6kculturalcompetence.html
March 01, 2020 - —
Patients who have access to language-concordant physicians are more likely to report that their concerns
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
January 01, 2021 - Confidentiality concerns are even stronger in smaller offices. … Responding to provider and staff comments and concerns.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
May 11, 2023 - by National Nurses United thought their employers provided a safe workplace during the
pandemic.11 Concerns
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/rapid-response/rapidresponse_facguide.pdf
May 01, 2017 - Activation can result from
concerns identified by the primary clinical
staff caring for the patient
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healthcare411.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
May 01, 2016 - Skip to main content
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
January 01, 2013 - Using Simulation to Enhance TeamSTEPPS Implementation
Using Simulation to Enhance TeamSTEPPS Implementation
July 10, 2013
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
1
Acknowledgements
Project Sponsors
Jim Battles, PhD (AHRQ)
Heidi King, MS (DoD)
Project Team
Health Research & Educational Trust (HRET)
…
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healthcare411.ahrq.gov/health-literacy/professional-training/informed-choice/audio-script-leaders.html
September 01, 2020 - Here is an example:
Questions, Concerns, or Complaints:
Everyone at Wellness Hospital is responsible … If you have questions or concerns, or to report that this policy is not being followed, please call 1.800
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - effort to draw attention to the open-ended questions, encourage thoughtful
responses, and address any concerns
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/american-indian/american-indian-eng-851.docx
March 04, 2009 - In the last 12 months, did your primary doctor or nurse encourage you to talk about your health concerns
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-march2016.pptx
January 01, 2016 - Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU
Five hours in the PACU? MetroHealth Uses TeamSTEPPS to Improve Patient Transfer from OR to ICU
March 9, 2016
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
OR to ICU Transfer
Slide ‹#›
1
Rules of Engagement
A…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-slides-508.pdf
April 10, 2018 - Create a Safe Medicine List Together
Create a Safe
Medicine List Together
AHRQ
Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families
Presenter
Presentation Notes
The Agency for Healthcare Research and Quality, or AHRQ, funded the development of a Guide to Impr…
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healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/rapid-response/rapid-response-fac-guide.html
July 01, 2023 - Activation can result from concerns identified by the primary clinical staff caring for the patient but
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/key_drivers_descriptions.pdf
February 01, 2019 - and being respectful, tailoring presentations of the evidence to patients’ specific conditions and
concerns
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-patient-narrative-elicitation-protocol-qa-03-01-2017.pdf
January 01, 2017 - Questions & Answers: The CAHPS Patient Narrative Elicitation Protocol
QUESTIONS & ANSWERS
The CAHPS Patient Narrative Elicitation Protocol:
A Scientific Approach to Collecting Comments on Experiences of Care
Narratives from patients about their health care experiences can provide a valuable complement to
standar…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-april2015.pptx
January 01, 2015 - TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
TeamSTEPPS for Code Blue Teams: Piloting SBAR & CUS for Interprofessional Team Education
April 8, 2015
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
TeamSTEPPS for Code Blue Teams
Slide ‹#›
1
Rules of Engagement
Au…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - Create a Safe Medicine List Together: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Create a Safe
Medicine List Together
Role Play Scenario 1
Facilitator Instructions
1. Create props (index cards or post-it notes) to represent the medicine la…
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Tackling_Low_Health_Literacy_Among_PCP_2012_05_01_Transcript.pdf
January 01, 2012 - Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri
Tackling Low Health Literacy Among Primary Care Patients: A Model from Missouri
May 2012 Podcast
Speaker
Stan Hudson, Associate Director, Center for Health Policy, University of Missouri; Chairman, Health Literacy
Education …
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - o Patients who have access to language-concordant physicians are more
likely to report that their concerns