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ce.effectivehealthcare.ahrq.gov/antibiotic-use/long-term-care/improve/communicate-prescribers.html
June 01, 2021 - with Antibiotic Prescribers
Discussing Concerns with Family and Caregivers
Sustaining Stewardship … Communicating Infectious Concerns With Antibiotic Prescribers – Slides (PPTX, 11 MB)
Communicating … Infectious Concerns With Antibiotic Prescribers – Facilitator Guide (DOCX, 3 MB)
Communicating … Infectious Concerns With Antibiotic Prescribers – Video (21 minutes)
The link below is intended … 2021
Page originally created June 2021
Internet Citation: Communicating Infectious Concerns
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ce.effectivehealthcare.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-concerns.html
June 01, 2021 - Toolkits
Long-Term Care Toolkit
Develop/Improve Stewardship Program
Discussing Concerns … with Antibiotic Prescribers
Discussing Concerns with Family and Caregivers
Sustaining Stewardship … Choosing an Intervention, Measuring Change
Collecting Microbiologial Specimens
Discussing Concerns … Create a Culture of Safety
Learn Best Practices
Discussing Infectious Concerns … June 2021
Page originally created June 2021
Internet Citation: Discussing Infectious Concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-slides.pptx
June 01, 2021 - Discussing Infectious Concerns About Residents With Family Members and Caregivers
Discussing Infectious … Family
6
Effective Communication
7
Listen to concerns
Restate the concerns or main problem
“ … With Family
12
Offer Solutions
13
Discussing Concerns With Family
13
Ms. … Jones
17
Discussing Concerns With Family
17
Case 2: Ms. … to concerns
Restate the concerns or main problem
“I understand why you are concerned about this cough
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ce.effectivehealthcare.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-family.html
June 01, 2021 - with Antibiotic Prescribers
Discussing Concerns with Family and Caregivers
Sustaining Stewardship … Discussing Infectious Concerns About Residents With Family Members and Caregivers – Slides (PPTX, 4.1 … MB)
Discussing Infectious Concerns About Residents With Family Members and Caregivers – Facilitator … Guide (DOCX, 3.7 MB)
Discussing Infectious Concerns About Residents With Family Members and Caregivers … June 2021
Page originally created June 2021
Internet Citation: Discussing Infectious Concerns
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ce.effectivehealthcare.ahrq.gov/pqmp/measures/fecc-care-coordinator-concerns.html
August 01, 2021 - Family Experiences with Coordination of Care (FECC) Measure: Care Coordinator Asked About Concerns … Family Experiences with Coordination of Care (FECC) Measure: Care Coordinator Asked About Concerns … and Name: 2844, Family Experiences with Coordination of Care (FECC)-5: Care Coordinator Asked About Concerns … Citation: Family Experiences with Coordination of Care (FECC) Measure: Care Coordinator Asked About Concerns
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ce.effectivehealthcare.ahrq.gov/pqmp/measures/discussion-weight-concerns.html
August 01, 2021 - Pediatric Quality Measures Program
PQMP Measures
Parent report of discussion of weight concerns … Quality Improvement
PQMP Grantees
Parent report of discussion of weight concerns … originally created August 2021
Internet Citation: Parent report of discussion of weight concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/npsd/data/spotlights/spotlight-ptsafety-and-covid-19.pdf
November 01, 2021 - NPSD Data Spotlight - Patient Safety and COVID-19: A Qualitative Analysis of Concerns During the Public … less often in relation to
COVID-19 than policy- and procedure-
related concerns … and the
factors contributing to those concerns. … The data
are not a representative sample of patient safety
concerns nationally. … not be representative of all patient safety concerns submitted to the PSOPPC.
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ce.effectivehealthcare.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
September 01, 2021 - Three presentations about appropriate collection of microbiological samples, discussing infectious concerns … about residents with health care practitioners, and discussing infectious concerns about residents with … Specimens (presentation, narrated presentation, and one-page document)
Communicating Infectious Concerns … With Antibiotic Prescribers (presentation and narrated presentation)
Discussing Infectious Concerns … an Intervention and Measuring Change
Collecting Microbiological Specimens
Discussing Infectious Concerns
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ce.effectivehealthcare.ahrq.gov/teamstepps-program/curriculum/mutual/tools/advocacy.html
June 01, 2023 - This change will also reduce stress, frustration, and burnout of staff whose safety concerns have been … You should also be persistent and persuasive, providing evidence or data to support your concerns. … Clear assertions of concerns and suggestions. … An assertive statement could be used to express her concerns about the staff member's behavior in the … How would you construct an assertive statement to express the nurse's concerns?
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/endoscopy-checklist-template.docx
January 01, 2009 - check is completed
· Type of anesthesia
· Anticipated airway and aspiration risk
· Patient-specific concerns … equipment/devices are available
Anesthesia Professional Shares:
· Anesthetic plan
· Airway and other concerns … Nursing Team Shares:
· Any equipment issues
· Other concerns
Nursing Team Confirms:
All medications … performed matches the consent form
· Procedure site
Proceduralist States:
“Does anybody have any concerns … If you see something that concerns you during this case, please speak up.”
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VA.pdf
January 01, 2014 - Screens
Negative
Concerns
No Concerns
No Concerns Further Concerns
Referral to appropriate early … Rescreen at next well-child visit
• Immediate action required
• Physician discusses results
and concerns … refers for
further assessment
• Provides anticipatory guidance
Physician
discusses results
and concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VA.pdf
August 22, 2014 - Screens
Negative
Concerns
No Concerns
No Concerns Further Concerns
Referral to appropriate early … Rescreen at next well-child visit
• Immediate action required
• Physician discusses results
and concerns … refers for
further assessment
• Provides anticipatory guidance
Physician
discusses results
and concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
June 27, 2014 - Note any particular concerns in each area to facilitate later discussion. … organizational structure places a high priority on quality and patient safety.
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My concerns … processes are designed to place a high priority on quality and patient safety.
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My concerns … for work redesign.
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Overall, we are driven to focus on results.
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My concerns … Overall, our hospital places a high priority on the AHRQ Quality Indicators.
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My concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-6-tables-3-4.pdf
February 21, 2020 - 4 4 (100) 1
Documentation of weight 4 4 (100) 1
Table 4: Parent Report of Discussion of Weight Concerns … Numerator
(N)
Denominator
(N)
Proportion (%)
Parent report of discussion with provider of weight
concerns … reported by a
parent.)
83
416
20.0%
Parent report of discussion with provider of weight
concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new_sops_diagnostic_safety-schiff.pdf
January 01, 2020 - Schiff et al JAMA Intern Med 2013
26
2018 Top Patient Safety Concerns
1. … Leadership engagement in patient safety
27
2019 Top 10 Patient Safety Concerns
1. … Patient Safety Concerns Involving Mobile Health
5. … Patient Safety Concerns Involving Mobile Health
5. … 2019 Top 10 Patient Safety Concerns
2020 Top 10 Patient Safety Concerns
Overlooked/neglected: Why
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
May 12, 2016 - My concerns in this area are:
1b. … My concerns in this area are:
1c. … My concerns in this area are:
1d. … My concerns in this area are:
1f. … My concerns in this area are:
1g.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
January 01, 2009 - plan and possible difficulties
Anesthesia Professional Shares:
· Anesthetic plan
· Airway and other concerns … Circulating Nurse and Scrub Tech Share:
· Equipment issues
· Other concerns
Circulating Nurse and Scrub … medications are correct and labeled
· Implant type and size
Surgeon States:
“Does anybody have any concerns … If you see something that concerns you during this case, please speak up.” … including patient’s name
Surgical Team Discusses:
· Equipment problems that need to be addressed
· Key concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/module-8-slides.pdf
November 18, 2021 - Approach to Care
19
Include
Include the patient and family in discussions to identify needs
and concerns … Listen Listen to and honor the patient and family’s goals, preferences, observations, and concerns. … Some Common Barriers to CR
20
Individual Concerns
• Cultural values/beliefs
• Need to work
• Child … Develop, document and communicate standardized processes for:
Screening patients for needs & concerns … Develop, document and communicate standardized processes for:
Screening patients for needs and concerns
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Montgomery_42.pdf
March 05, 2008 - Abstract
Objectives: The primary objectives of this study were to provide a venue for discussing safety
concerns … , Team Safety members talked with 182 staff from at
least 10 disciplines and recorded 79 different concerns … Subsequent to each debriefing session, the chair
collated the responses, categorized safety concerns … Concerns that impacted one or two care areas and
required few resources for resolution were usually … concerns expressed to
members of Team Safety.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/premortem-tool.docx
January 01, 2017 - Instruct the team to be honest and open to sharing all concerns. … Use the description of a premortem on the first page of this tool.
· Encourage everyone to share all concerns … · Once they have completed this, identify the concerns with the most votes and list them on a separate … ideas with pens/markers
Step 4: Brainstorm Interventions
For each of the three or four top-priority concerns … CUSP Premortem Results
Date
Unit
Coordinator
Attendees
TOP CONCERNS
ACTION PLAN