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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - History
Vital Signs
Medications
Physical Exam
Plan of Care
Psychosocial Condition
Patient Preferences or Concerns … Express concerns when actions aren’t consistent with the plan.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.docx
February 24, 2011 - You may have other questions or concerns that are not in this checklist. … hospital stay, your doctors and nurses will make sure to answer your questions and talk to you about your concerns
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
May 31, 2023 - clarification
14 C • Cross-monitoring
• Protecting the patient
15 C • Speak up about any patient concerns
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cahps.ahrq.gov/news/newsroom/case-studies/cquips1301.html
November 01, 2012 - Newman Memorial's policy is to provide a nonpunitive response to safety reports and concerns in the belief … Improved education for all staff and recognition of staff concerns.
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cahps.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
October 01, 2020 - when the interpreter is also allowed to share important cultural information and raise patient safety concerns … You should also be persistent and persuasive, providing evidence or data for your concerns. … Encouragement to speak up and share any relevant information or concerns, including relevant information … anything is not clear, or if there is anything I should know about the patient's culture, beliefs, or concerns
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
February 28, 2014 - clarification
14 C • Cross-monitoring
• Protecting the patient
15 C • Speak up about any patient concerns
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/WorkplaceSafetyForNursingHomes.pdf
January 01, 2023 - My supervisor encourages staff to report their
concerns about workplace safety .................... … Management takes action when staff report
concerns about workplace safety ....................... … Staff can report their concerns about workplace
safety without fear of negative consequences ...
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/workplace-safety/Workplace-Safety-Hospitals-2022-1215-ENGLISH_508.pdf
January 01, 2022 - My supervisor, manager, or clinical leader
encourages providers and staff to report their
concerns … Hospital management takes action to address
provider and staff concerns about workplace
safety.... … I can report my concerns about workplace
safety without fear of negative consequences
for me .....
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cahps.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - 14
C
Cross-monitoring
Protecting the patient
15
C
Speak up about any patient concerns
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_2a_IDEAL_Checklist_508.pdf
May 22, 2013 - stay, your doctors and
nurses will make sure to answer your
questions and talk to you about your
concerns … You may have other questions or concerns
that are not in this checklist.
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-webinar-jan-2017-rabson.pdf
January 01, 2017 - Y shot down any concerns I had about my son. He treated me like I was
stupid. … systematic collection and maintenance of valid email
addresses for use in survey collection
Ongoing concerns
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cahps.ahrq.gov/hai/tools/surgery/modules/implementation/audit-briefing-slides.html
December 01, 2017 - (e.g., ‘if anyone sees any problems, please speak up’)
Explicit opportunity for questions or concerns … Bleeding concerns, blood availability, and glycemic control? … Bleeding concerns (e.g., anticoagulant use).
Blood availability.
Allergies. … Slide 27: Examples of Debriefing Comments
Concerns or opportunities for improvement:
Scheduling
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalsurvey2-items.pdf
August 01, 2019 - My supervisor, manager, or clinical leader takes action to address patient safety concerns that are … When staff in this unit speak up, those with more authority are open to their patient safety concerns
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cahps.ahrq.gov/patient-safety/patients-families/index.html
June 01, 2023 - Engaging Patients and Families in Their Health Care
AHRQ offers free tools to help prioritize concerns … setting, time is often limited and patients and family members who have prioritized their questions or concerns
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/huddle-emergency-dept-guide.pdf
August 31, 2023 - A huddle provides
team members with the opportunity to share ideas and concerns.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
July 25, 2012 - anything is not
clear, or if there is anything I should know about the patient's
culture, beliefs, or concerns
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cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
November 01, 2019 - Invite patient's concerns.
"What is most concerning for you about the initial diagnosis?" … The recent assessment of the patient has led the nurse to call the physician with her concerns.
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cahps.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
January 01, 2020 - including code status, level of
(un)certainty, recent changes,
and response to treatment
S Safety Concerns … or
behavior; provide concrete data
E = Express how the situation makes
you feel/what your concerns
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cahps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Leaders assist teams in setting ground rules, making it safe to speak up and voice concerns at any level … The environment often doesn't feel safe for employees to share concerns or even positive updates. … They can take turns presenting concerns or celebrating successes. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Creating a culture in which staff feel safe discussing errors and concerns will allow an organization
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/assemble/assembleteam.docx
August 24, 2012 - ,
· Develop plans to address concerns,
· Reward physician leaders,
· Create a vehicle for communication … Physicians on the unit have access to the physician champion to voice their concerns and needs. … They do not judge or belittle peers’ concerns and are willing to collaborate with peers to get answers … to questions or address concerns. … This individual will deliver the concerns and needs of unit nurses to the CUSP team, disseminate the