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talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - It is a nonthreatening, respectful way to make sure the concern or critical information is addressed. … State the concern.
State the problem—real or perceived.
Offer a solution. … Possible Answers:
Opening: Say the person's name to whom the concern is addressed: "Dr. … The second challenge should provide some support for your concern. … Discuss in what way the concern is related to safety.
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patientregistry.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - It is a nonthreatening, respectful way to make sure the concern or critical information is addressed. … State the concern.
State the problem—real or perceived.
Offer a solution. … Possible Answers:
Opening: Say the person's name to whom the concern is addressed: "Dr. … The second challenge should provide some support for your concern. … Discuss in what way the concern is related to safety.
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ahrqpubs.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - It is a nonthreatening, respectful way to make sure the concern or critical information is addressed. … State the concern.
State the problem—real or perceived.
Offer a solution. … Possible Answers:
Opening: Say the person's name to whom the concern is addressed: "Dr. … The second challenge should provide some support for your concern. … Discuss in what way the concern is related to safety.
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ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
March 01, 2019 - It is a nonthreatening, respectful way to make sure the concern or critical information is addressed. … State the concern.
State the problem—real or perceived.
Offer a solution. … Possible Answers:
Opening: Say the person's name to whom the concern is addressed: "Dr. … The second challenge should provide some support for your concern. … Discuss in what way the concern is related to safety.
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preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_5-mutual-support.pptx
July 01, 2023 - Provide support for your concern in the second challenge.
Tip! … To use Power Words:
First, state your Concern.
Then state why you are Uncomfortable. … Discuss in what way the concern is related to safety. … Keys and you were forced to escalate the concern.
Imagine your partner is Dr. Dean. … Keys and you were forced to escalate your concern.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_5-mutual-support.pptx
July 01, 2023 - Provide support for your concern in the second challenge.
Tip! … To use Power Words:
First, state your Concern.
Then state why you are Uncomfortable. … Discuss in what way the concern is related to safety. … Keys and you were forced to escalate the concern.
Imagine your partner is Dr. Dean. … Keys and you were forced to escalate your concern.
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www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-chartbook-2020.pdf
January 01, 2020 - Note that this is neither the date the patient safety concern occurred nor the date
the concern was … describing the nature of the patient safety concern. … Thus, these were excluded from report counts in the Generic Patient Safety
Concern module. … Thus, these were excluded from report counts in
the Generic Patient Safety Concern module. … Thus, these were excluded from report counts in the Generic Patient Safety Concern
module.
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/155-performing-premortem-project-assessment.docx
October 01, 2024 - contributed and you feel you have a good group of reasons for failure, rate the reasons by level of concern … from 1 to 5, where 1 is lowest concern. … Choose a few of the reasons you feel have the highest levels of concern and discuss each one, with an
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psnet.ahrq.gov/issue/impact-preoperative-briefings-operating-room-delays
July 28, 2010 - Communication failures are a continued source of concern with regard to the safety of surgical patients … The Joint Commission elevated this concern by requiring a " time out " before any procedure to ensure
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psnet.ahrq.gov/issue/speaking-about-safety-concerns-multi-setting-qualitative-study-patients-views-and-experiences
May 18, 2016 - Patients' ability to speak up was influenced by the threat of harm, the relative importance of their concern … Self-Administered Medications
July 1, 2011
Afraid in the hospital: parental concern
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pdf
July 26, 2012 - Advocacy and Assertion
Stop the Line: CUS
When Initial Assertion Is
Ignored…
Voice your concern … at least two times…it’s
your responsibility
If you are being challenged, acknowledge the
concern
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/lepslhandouts.pdf
July 25, 2012 - Essentials
Essentials
Stop the Line: CUS
When Initial Assertion Is
Ignored…
Voice your concern … at least two times…it’s
your responsibility
If you are being challenged, acknowledge the
concern
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
May 31, 2023 - When staff have a concern about patient
safety, they challenge others until they
are sure the concern
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psnet.ahrq.gov/issue/changing-narratives-patient-safety
April 17, 2019 - August 20, 2018
What counts as a voiceable concern in decisions about speaking out in … 2021
Reframing and addressing horizontal violence as a workplace quality improvement concern
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www.ahrq.gov/prevention/curriculum/diabnotebk/diabnotebk30.html
October 01, 2014 - If your diabetes is treated by:
Diet Only —the concern is extra calories . … Pills or Insulin —the concern is low blood sugar reactions .
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www.ahrq.gov/news/newsroom/case-studies/201419.html
November 01, 2014 - Anyone can call a huddle at any point and speak up if they have a concern." … identified continuing communications issues of the staff being reluctant to speak up when they had a safety concern
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/communication-and-teamwork/communication-strategies.pptx
September 01, 2016 - Larkin is working at a slower pace and breathing harder than usual
The PTA’s level of concern leads her … Despite the Physical Therapist working with another resident, the physical therapy aide’s level of concern … Discuss in what way the concern is related to safety. … And as with any resident safety concern, if the safety issue is not acknowledged, a supervisor should … If after two attempts the concern is still disregarded, but the staff member believes resident or staff
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/communication-and-teamwork/communication-strategies.pptx
September 01, 2016 - Larkin is working at a slower pace and breathing harder than usual
The PTA’s level of concern leads her … Despite the Physical Therapist working with another resident, the physical therapy aide’s level of concern … Discuss in what way the concern is related to safety. … And as with any resident safety concern, if the safety issue is not acknowledged, a supervisor should … If after two attempts the concern is still disregarded, but the staff member believes resident or staff
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs021681-zikmund-fisher-final-report-2017.pdf
January 01, 2017 - The findings suggested that
harm anchors were not particularly important to evoking concern about extreme … anchor (“Many doctors are not concerned until here”) was
particularly effective an reducing patient concern … Clinicians also
expressed concern that the harm anchor design might reassure patients for relatively … based on Study 3 on the effect of
providing goal ranges and b) on the use of harm anchors to minimize concern … Providing harm anchors in visual displays of test results mitigates patient concern
about nearly normal
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ce.effectivehealthcare.ahrq.gov/hai/tools/mvp/modules/cusp/premortem-tool.html
January 01, 2017 - top-priority concerns, brainstorm interventions that could be done during CUSP implementation to mitigate the concern … List each concern on a white board or flip chart. … Place the notes on the white board or flip chart under the concern. … In addition, the CUSP team should periodically review the entire concern list to determine if any other … LEVEL OF CONCERN
1=Low Level
5=High Level
ACTION STEPS TO PREVENT FAILURE
What can we do