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psnet.ahrq.gov/node/37808/psn-pdf
February 22, 2011 - discontinuity-care
Resident work hours, fatigue, and discontinuity in care continue to be significant areas of concern … However, trust in physicians and satisfaction were related to the degree of
concern about fatigue and
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/empower-staff-transcript.pdf
April 01, 2022 - procedure more familiar with each other, and
would make it easier for someone to step up and bring up a concern … And if you don't notice it, you should actually thank somebody else for bringing
that concern up to … So, I would thank them for bringing up their concern,
and I would — again, the way, the tone in which … So, if you're a nurse or other provider who's bringing up a concern like a breach
in a sterile technique … When a provider brings up a question or concern, it's OK to disagree with what
they're saying, but it's
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pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - colleagues if they have requested clarification but the response or confirmation does not ease the concern … teamwork culture where team members respectfully challenge one another when the plan is unclear or of concern … initial assertion is ignored:
It is your responsibility as the challenger to assertively voice your concern
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pbrn.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
May 01, 2023 - colleagues if they have requested clarification but the response or confirmation does not ease the concern … teamwork culture where team members respectfully challenge one another when the plan is unclear or of concern … initial assertion is ignored:
It is your responsibility as the challenger to assertively voice your concern
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psnet.ahrq.gov/node/46948/psn-pdf
April 16, 2018 - opioid-related-critical-care-resource-use-us-childrens-hospitals
Opioid-related harm is a widely recognized patient safety concern … contributed to the increase in
opioid-related harm and strategies to address this growing patient safety concern
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psnet.ahrq.gov/node/46820/psn-pdf
August 20, 2018 - postsurgical-prescriptions-opioid-naive-patients-and-association-overdose-
and-misuse
Harm from opioids is a widely recognized patient safety concern … PSNet interview discussed the opioid
epidemic and strategies to address this growing patient safety concern
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
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www.monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
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www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - That action will raise the concern and allow fellow team members the opportunity to check or correct … It is a nonthreatening, respectful way to ensure that the concern or critical information is addressed … by restating the concern, and, if the initial assertion is ignored, by rephrasing it. … This two-challenge tactic ensures that an expressed concern is heard, understood, and acknowledged. … Describe in what way the concern is related to safety.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support.pptx
January 20, 2006 - in for overburdened team members
Assistance should be actively offered and given whenever there is concern … nonthreatening and ensures that critical information is addressed
Five steps:
Make an opening
State your concern … State the concern: “I am concerned that what you said and how you said it sounded rude.” … Invoked when an initial assertion is ignored:
It is your responsibility to assertively voice your concern
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www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
December 01, 2017 - Slide 9: Premortem Exercise
Step 3
Identify the level of concern for each reason. … Image: Level of concern (Likert scale) uses a scale of 1 to 5 where Lowest (1), Moderate (3), and Highest
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/premortem-tool.docx
January 01, 2017 - top-priority concerns, brainstorm interventions that could be done during CUSP implementation to mitigate the concern … the affinity exercise, a nonverbal idea generation methodology.
· Provide “sticky notes”
· List each concern … independently with a goal of high volume
· Place the notes on the white board or flip chart under the concern … In addition, the CUSP team should periodically review the entire concern list to determine if any other … LEVEL OF CONCERN
1=Low Level
5=High Level
ACTION STEPS TO
PREVENT FAILURE
What can we do differently
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psnet.ahrq.gov/issue/why-worry-worry-risk-perceptions-and-willingness-act-reduce-medical-errors
September 10, 2009 - The investigators found that patient concern about medical errors was associated with taking precautionary … They suggest that understanding this concern could help structure communication strategies to engage
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/hotline/healthcare-safety-hotline-appendixc.pdf
July 01, 2015 - • Module 2: Description of your safety concern – description of the safety concern. … Describe Safety Concern
Figure C.16. … us in your own words about the safety concern. … 1.1 Who is the patient with a safety concern? … What is a health care safety concern?
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psnet.ahrq.gov/issue/covid-19-bears-down-doctors-confront-difficult-choices-elective-surgeries
March 31, 2010 - Their concern is that the delays have the potential to result in diagnostic and treatment service deviations … March 31, 2010
Dramatic drop in cancer diagnoses amid COVID pandemic is cause for concern
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psnet.ahrq.gov/issue/putting-patient-patient-safety-qualitative-study-consumer-experiences
October 12, 2011 - This survey identified communication problems as a major patient safety concern for hospitalized patients … October 12, 2011
Afraid in the hospital: parental concern for errors during a child's