-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
March 01, 2020 - D An accident or injury
D A new health problem
D An ongoing health condition or concern
For this
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/one-pager-cellulitis.docx
June 01, 2021 - venous or lymphatic drainage2
· Obtain wound culture if purulence is present2,3
· Obtain ultrasound if concern
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-slides.pptx
September 01, 2022 - Improving Antibiotic Use – Ambulatory Care
13
Communication: Other Patient Concerns
Feeling insecure
Concern … that they have upcoming travel or commitments, and antibiotics may help get them better faster
Concern
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
January 01, 2009 - Strategy 2: Communicating to Improve Quality (Tool 3)
Appendix D. Ambulatory Surgery Center Checklist Template
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Ambulatory Surgery Checklist
Preop
Before Patient Enters Room
Nurse, Anesthesia Professional, and Patient Review:
· Patient identificatio…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
December 09, 2015 - It is appropriate to continue to assert a patient safety concern
until you are certain that it has been
-
www.qualitymeasures.ahrq.gov/pqmp/measures/fecc-care-coordinator-concerns.html
August 01, 2021 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-89-adhd-behavior-section-6-attach-2.pdf
February 02, 2017 - There is concern that
behavior therapy is not always available or supported by insurance.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-6-attachment-2.pdf
January 17, 2017 - There is concern that
behavior therapy is not always available or supported by insurance.
-
www.qualitymeasures.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
September 01, 2020 - agreed-upon communication tool that any team member can use to stop the action at any time when there is any concern … The CUS words are Concern ("I am concerned that..." ), Uncomfortable ("I am feeling uncomfortable because
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-6-tables-3-4.pdf
February 21, 2020 - CHIPRA 240: Section 6, Tables 3 and 4
Table 3: Agreement and Kappa Statistics for Inter-Rater Reliability
Variable Description
Records
Reviewed
For IRR (N)
N Agreed
(%)
Kappa
Statistic
Documentation that BMI percentile is >85th percentile 8 8 (100) 1
Documentation of height 4 4 (100) 1
Docume…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/engagemt-checklist.docx
March 01, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Long-Term Care Safety Modules
Resident and Family Engagement Checklist
Purpose: To provide leaders and staff a checklist to help plan, implement, and evaluate resident and family en…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
January 01, 2017 - Uncomfortable, This is a Safety Issue
Two-Challenge It is your responsibility to assertively voice a concern … Uncomfortable, This is a Safety Issue
Two-Challenge--It is your responsibility to assertively voice a concern
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - The second
challenge should provide some support for
your concern for the patient. … The two-
challenge tactic ensures an expressed
concern has been heard, understood, and
acknowledged … After two attempts, if the concern is
still disregarded but you believe patient or staff
safety is … When you use CUS, you state your
concern, you state why you are uncomfortable,
and then you state that
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-f.docx
September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
Appendix F. Does Our Checklist Meet the Goals of the World Health Organization’s Surgical Safety Checklist?
How To Use This Document - When you make modifications to your checklist, review this document with your checklist implementat…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-slides.pptx
September 01, 2022 - 11
Advocacy and Assertiveness
Assertive statements should—
Open the discussion
State the concern
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
May 30, 2013 - Strategy 3: Bedside Shift Report (Tool 3)
Guide to Patient & Family Engagement
Insert hospital logo here
Nurse Bedside
Shift Report Training
[Hospital Name | Presenter name and title | Date of presentation]
Strategy 3: Nurse Bedside Shift Report (Tool 3)
Today’s session
• What is patient and famil…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.pdf
June 03, 2013 - Strategy 2: Communicating for Improve Quality (Tool 5)
Guide to Patient and Family Engagement :: 1
Overview of Communication Competencies
Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved
quality and safety. The following list identifies be…
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.pdf
May 23, 2013 - Strategy 3: Nurse Bedside Shift Report (Tool 1)
Nurse Bedside
Shift Report
What is it?
How can you
get involved?
Being a partner in your care helps you get
the best care possible in the hospital.
Taking part in nurse bedside shift report is
one way you can be a partner.
This brochure explains …
-
www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/sands.html
August 01, 2017 - Coordination across insurers
74
(20/27)
Physicians’ name-based reporting
70
(19/27)
Concern … liability
59
(16/27)
Forces of inertia
48
(13/27)
Fairness to patients
44
(12/27)
Concern … Concern about increased liability : data dissemination from sites having implemented the model. … Concern that the model may not be replicable in certain settings : creation of a centralized resource
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-bmi-parent-full-report.pdf
February 01, 2020 - This situation is of pressing concern, given the association between obesity in children
and a broad