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www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
September 01, 2021 - Skip to main content
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
May 01, 2017 - Leader asks each person to offer one positive safety observation or one issue about safety (e.g., a concern … Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-16-academic-detailing.pdf
September 01, 2015 - Enablers are parts of your key messages; they are benefits and features that might
address the concern … sign of participation and opens an opportunity for addressing an
issue he or she sees as an important concern … For such concerns you should
acknowledge the concern and then reframe the issue so that it fits into … • Use open-ended probing to understand the nature of the remaining concern
or hesitation or to discover … • Offer information, features, and benefits related to your key messages to
address the concern.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
March 21, 2014 - It is appropriate to continue to assert a patient safety concern
until you are certain that it has
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/3_Deborah_Kilstein_slides_29-40.pdf
January 15, 2014 - specific composite measures
Plans working together on quality issues
Helps to identify issues of concern
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www.qualitymeasures.ahrq.gov/teamstepps-program/resources/additional/step.html
June 01, 2023 - Even though the patient's vital signs were normal, were there reasons for concern?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/endoscopy-checklist-template.docx
January 01, 2009 - Strategy 2: Communicating to Improve Quality (Tool 3)
Long-Term Care Safety Toolkit
Appendix E. Endoscopy Checklist Template
Endoscopy Safety Checklist
Preprocedure Area/Procedure Room
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Before Patient Enters Room
Nurse, Anesthesia Professional, and P…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
February 28, 2014 - Stop action, verify the correct dose, and thank the nurse for her concern regarding patient safety. … Respect for team input
• Focus on the patient and safety
7 D • Proper response to the question and
concern
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
October 30, 2017 - .......................................................... 1
Background: Health Literacy Is a Major Concern … Literacy Item Set for Hospitals
Document No. 911
Page 2
Background: Health Literacy Is a Major Concern … Literacy Item Set for Hospitals
Table of Contents
Introduction
Background: Health Literacy Is a Major Concern
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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - The second challenge should provide some support for your concern for the patient. … The two-challenge tactic ensures an expressed concern has been heard, understood, and acknowledged. … After two attempts, if the concern is still disregarded but you believe patient or staff safety is or … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - or data to support their concerns
An assertive statement should—
Open the discussion
State the concern … , clarify, and confirm
Tool used: I PASS the BATON
Introduction
Patient
Assessment
Situation
Safety Concern
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VA.pdf
January 01, 2014 - Pediatric Developmental Screening Flowchart
Pediatric Developmental Screening Flowchart
Parent
completes
screening tool in
waiting room.
Clinical staff
scores, reviews
screening tool
answers.
Screens
Negative
Concerns
No Concerns
No Concerns Further Concerns
Referral to appropriate early
inte…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VA.pdf
August 22, 2014 - Pediatric Developmental Screening Flowchart
Pediatric Developmental Screening Flowchart
Parent
completes
screening tool in
waiting room.
Clinical staff
scores, reviews
screening tool
answers.
Screens
Negative
Concerns
No Concerns
No Concerns Further Concerns
Referral to appropriate early
inte…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
May 12, 2016 - Getting Ready for Change Self-Assessment
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
i Tool A.3
Getting Ready for Change Self-Assessment
What is the purpose of this tool? This tool can be used to assess your hospital’s organizational
infrastructure and its readines…
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - Stop action, verify the correct dose and thank the nurse for her concern regarding patient safety. … for team input
Focus on the patient and safety
7
D
Proper response to the question and concern
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-guide.docx
September 01, 2022 - If there is concern for infection with SARS-CoV-2 or influenza, testing for these viruses should be considered … Slide 11
Communication: Patients Getting Conflicting Messages
SAY:
Another concern is that patients
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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/antibiotic-faqs.html
July 01, 2017 - Is the physician acting out of habit, because of concern about making a choice that differs from the … If the concern is of missing urosepsis, consider pointing out that you will help assess for any deterioration
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www.qualitymeasures.ahrq.gov/pqmp/measures/discussion-weight-concerns.html
August 01, 2021 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
Español
FAQs
Search all AHRQ sites
Search small
Search
Menu
…
-
www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Leader asks each person to offer one positive safety observation or one issue about safety (e.g., a concern … Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - It is appropriate to continue to assert
a patient safety concern until you are
certain that it has