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  1. www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
    September 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/huddles/huddles-component-kit.docx
    May 01, 2017 - Leader asks each person to offer one positive safety observation or one issue about safety (e.g., a concern … Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-16-academic-detailing.pdf
    September 01, 2015 - Enablers are parts of your key messages; they are benefits and features that might address the concern … sign of participation and opens an opportunity for addressing an issue he or she sees as an important concern … For such concerns you should acknowledge the concern and then reframe the issue so that it fits into … • Use open-ended probing to understand the nature of the remaining concern or hesitation or to discover … • Offer information, features, and benefits related to your key messages to address the concern.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/teamattitude.pdf
    March 21, 2014 - It is appropriate to continue to assert a patient safety concern until you are certain that it has
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/3_Deborah_Kilstein_slides_29-40.pdf
    January 15, 2014 - specific composite measures  Plans working together on quality issues  Helps to identify issues of concern
  6. www.qualitymeasures.ahrq.gov/teamstepps-program/resources/additional/step.html
    June 01, 2023 - Even though the patient's vital signs were normal, were there reasons for concern?
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/endoscopy-checklist-template.docx
    January 01, 2009 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit Appendix E. Endoscopy Checklist Template Endoscopy Safety Checklist Preprocedure Area/Procedure Room AHRQ Safety Program for Ambulatory Surgery Implementation Guide Before Patient Enters Room Nurse, Anesthesia Professional, and P…
  8. Scenario 1 (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
    February 28, 2014 - Stop action, verify the correct dose, and thank the nurse for her concern regarding patient safety. … Respect for team input • Focus on the patient and safety 7 D • Proper response to the question and concern
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - .......................................................... 1 Background: Health Literacy Is a Major Concern … Literacy Item Set for Hospitals Document No. 911 Page 2 Background: Health Literacy Is a Major Concern … Literacy Item Set for Hospitals Table of Contents Introduction Background: Health Literacy Is a Major Concern
  10. www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
    July 01, 2023 - The second challenge should provide some support for your concern for the patient. … The two-challenge tactic ensures an expressed concern has been heard, understood, and acknowledged. … After two attempts, if the concern is still disregarded but you believe patient or staff safety is or … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
    May 01, 2017 - or data to support their concerns An assertive statement should— Open the discussion State the concern … , clarify, and confirm Tool used: I PASS the BATON Introduction Patient Assessment Situation Safety Concern
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VA.pdf
    January 01, 2014 - Pediatric Developmental Screening Flowchart Pediatric Developmental Screening Flowchart Parent completes screening tool in waiting room. Clinical staff scores, reviews screening tool answers. Screens Negative Concerns No Concerns No Concerns Further Concerns Referral to appropriate early inte…
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA202-Materials_VA.pdf
    August 22, 2014 - Pediatric Developmental Screening Flowchart Pediatric Developmental Screening Flowchart Parent completes screening tool in waiting room. Clinical staff scores, reviews screening tool answers. Screens Negative Concerns No Concerns No Concerns Further Concerns Referral to appropriate early inte…
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
    May 12, 2016 - Getting Ready for Change Self-Assessment Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool A.3 Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readines…
  15. www.qualitymeasures.ahrq.gov/teamstepps/instructor/reference/learnbench.html
    March 01, 2014 - Stop action, verify the correct dose and thank the nurse for her concern regarding patient safety. … for team input Focus on the patient and safety 7 D Proper response to the question and concern
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-guide.docx
    September 01, 2022 - If there is concern for infection with SARS-CoV-2 or influenza, testing for these viruses should be considered … Slide 11 Communication: Patients Getting Conflicting Messages SAY: Another concern is that patients
  17. www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/antibiotic-faqs.html
    July 01, 2017 - Is the physician acting out of habit, because of concern about making a choice that differs from the … If the concern is of missing urosepsis, consider pointing out that you will help assess for any deterioration
  18. www.qualitymeasures.ahrq.gov/pqmp/measures/discussion-weight-concerns.html
    August 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  19. www.qualitymeasures.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
    June 01, 2017 - Leader asks each person to offer one positive safety observation or one issue about safety (e.g., a concern … Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
    May 31, 2023 - It is appropriate to continue to assert a patient safety concern until you are certain that it has

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