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41. Pocket Guide: TeamSTEPPS | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/pocketguide.html
    January 01, 2020 - State the concern. State the problem (real or perceived). Offer a solution. … When an initial assertive statement is ignored: It is your responsibility to assertively voice concern … The team member being challenged must acknowledge that concern has been heard.

42. Senior-Leader-Checklist (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/senior-leader-checklist.docx
    March 01, 2017 - Ensure there is a clear threshold within the data, which indicates areas of concern that require immediate

43. Discussing Infectious Concerns About Residents With Family Members and Caregivers
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-slides.pptx
    June 01, 2021 - Discussing Infectious Concerns About Residents With Family Members and Caregivers Discussing Infectious Concerns About Residents With Family Members and Caregivers Long-Term Care AHRQ Safety Program for Improving Antibiotic Use AHRQ Pub. No. 17(21)-0029 June 2021 Discussing Concerns With Family 1 Objectives Review…

44. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/neonatalicu.html
    March 01, 2014 - Two hours later, the nurse contacts the resident and again expresses her concern that the baby "just … At approximately 0530, the nurse calls the resident again, with another update and continued concern

45. Discussing Infectious Concerns About Residents With Family Members and Caregivers | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-family.html
    June 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

46. Fallpxtool1B (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallpxtoolkit/fallpxtool1b.docx
    January 28, 2013 - The program may need to add or make changes to any parts of the EHR that concern fall risk assessment

47. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-c.docx
    April 13, 2017 - Addressing Physician Concerns With the Checklist Common Concern Response Explanation “I'm already

48. Discussing Infectious Concerns About Residents | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/antibiotic-use/long-term-care/improve/discuss-concerns.html
    June 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

49. Streptococcal Pharyngitis (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/pharyngitis-one-pager.pdf
    September 01, 2022 - • Systemic corticosteroids are not recommended due to weak evidence for use and concern that side

50. TeamSTEPPS 2.0: Essentials Course (Instructor Guide) (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/igessentials.pdf
    March 11, 2014 - • You notify the oncoming nurse of your concern (PROGRESS). … It is important to voice your concern by advocating and asserting your statement at least twice if the … • The second challenge should provide some support for your concern. … To use CUS: • First, state your concern. • Then, state why you are uncomfortable. … Discuss in what way the concern is related to safety.

51. Provider Contact Information (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/dotphrase.pdf
    January 29, 2021 - Accompanying education material PATIENT SAFETY QUALITY IMPROVEMENT INITIATIVE SAFETY CONCERN: Currently

52. 26-Patient-Education-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/surgery/26-patient-education-guide.docx
    June 01, 2023 - Another area of concern is pain medication.

53. Family-Facilitator-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/family-facilitator-guide.docx
    June 01, 2021 - Slide 7 Empathy & Understanding SAY: The daughter’s main concern is that her mother is more confused … Try to empathize and understand that concern. … with reassurance that you’ll be responsive if there are changes that suggest a more serious clinical concern

54. BLADDER SCAN – POLICY #2202 12/11/06 (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/case-study-key.docx
    March 01, 2017 - It is helpful to emphasize that you are recommending this course of action out of your concern for Valerie

55. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module6/slmutualsupp.html
    July 01, 2018 - State the concern. State the problem—real or perceived. Offer a solution. … It is your responsibility to assertively voice your concern at least two times to ensure that it

56. Data Submission Dashboard (xls file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/npsd/Data_Submission_Dashboard_Data_2023.xlsx
    January 01, 2023 - (CFER-H) Versions 1.1 and 1.2, and the number of reports submitted for each type of patient safety concern

57. Introducing the CAHPS Emergency Department Survey (ED CAHPS) - Becker (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-survey-admin.pdf
    October 14, 2020 - D An accident or injury D A new health problem D An ongoing health condition or concern 2.

58. TeamSTEPPS Learning Benchmarks (pdf file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
    May 31, 2023 - Stop action, verify the correct dose, and thank the nurse for her concern regarding patient safety. … Respect for team input • Focus on the patient and safety 7 D • Proper response to the question and concern

59. TeamSTEPPS Essentials Course | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/teamstepps/instructor/essentials/slessentials.html
    July 01, 2018 - State the concern. State the problem. Offer a solution. Reach agreement on next steps. … When an initial assertive statement is ignored: It is your responsibility to assertively voice concern … The team member being challenged must acknowledge that concern has been heard.

60. Implement-Facilitator-Guide (doc file)
    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.docx
    May 01, 2017 - The second challenge should provide some support for your concern for the patient. … The two-challenge tactic ensures an expressed concern has been heard, understood, and acknowledged. … After two attempts, if the concern is still disregarded but you believe patient or staff safety is or … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that