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21. Develop and Improve Your Stewardship Program | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/antibiotic-use/long-term-care/improve/index.html
    September 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

22. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hospital/about/about-hospital-health-literacy-item-set.pdf
    October 30, 2017 - .......................................................... 1 Background: Health Literacy Is a Major Concern … Literacy Item Set for Hospitals Document No. 911 Page 2 Background: Health Literacy Is a Major Concern … Literacy Item Set for Hospitals Table of Contents Introduction Background: Health Literacy Is a Major Concern

23. Implement Teamwork and Communication for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
    July 01, 2023 - The second challenge should provide some support for your concern for the patient. … The two-challenge tactic ensures an expressed concern has been heard, understood, and acknowledged. … After two attempts, if the concern is still disregarded but you believe patient or staff safety is or … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that

24. AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
    May 01, 2017 - or data to support their concerns An assertive statement should— Open the discussion State the concern … , clarify, and confirm Tool used: I PASS the BATON Introduction Patient Assessment Situation Safety Concern

25. Pediatric Developmental Screening Flowchart (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VA.pdf
    January 01, 2014 - Pediatric Developmental Screening Flowchart Pediatric Developmental Screening Flowchart Parent completes screening tool in waiting room. Clinical staff scores, reviews screening tool answers. Screens Negative Concerns No Concerns No Concerns Further Concerns Referral to appropriate early inte…

26. Getting Ready for Change Self-Assessment (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
    May 12, 2016 - Getting Ready for Change Self-Assessment Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool A.3 Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readines…

27. A3 Combo Selfassessment (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
    June 27, 2014 - AHRQ Quality Indicators Toolkit Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readiness to support effective implementation efforts. Using this checklist, you can highlight capabilities that should be in p…

28. Parent report of discussion of weight concerns for child | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/pqmp/measures/discussion-weight-concerns.html
    August 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

29. Family Experiences with Coordination of Care (FECC) Measure: Care Coordinator Asked About Concerns and Health Changes | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/pqmp/measures/fecc-care-coordinator-concerns.html
    August 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

30. Measure 1, Section 6, Attachment 2 (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-6-attachment-2.pdf
    January 17, 2017 - There is concern that behavior therapy is not always available or supported by insurance.

31. ADHD Summary of Public Comments (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-89-adhd-behavior-section-6-attach-2.pdf
    February 02, 2017 - There is concern that behavior therapy is not always available or supported by insurance.

32. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
    September 01, 2020 - agreed-upon communication tool that any team member can use to stop the action at any time when there is any concern … The CUS words are Concern ("I am concerned that..." ), Uncomfortable ("I am feeling uncomfortable because

33. CHIPRA 240: Section 6, Tables 3 and 4 (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-6-tables-3-4.pdf
    February 21, 2020 - CHIPRA 240: Section 6, Tables 3 and 4 Table 3: Agreement and Kappa Statistics for Inter-Rater Reliability Variable Description Records Reviewed For IRR (N) N Agreed (%) Kappa Statistic Documentation that BMI percentile is >85th percentile 8 8 (100) 1 Documentation of height 4 4 (100) 1 Docume…

34. Implement Teamwork and Communication for Perinatal Safety (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
    May 01, 2017 - The second challenge should provide some support for your concern for the patient. … The two- challenge tactic ensures an expressed concern has been heard, understood, and acknowledged … After two attempts, if the concern is still disregarded but you believe patient or staff safety is … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that

35. Reforming the Medical Liability System in Massachusetts: Communication, Apology, and Resolution (CARe) | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/patient-safety/reports/liability/sands.html
    August 01, 2017 - Coordination across insurers 74 (20/27) Physicians’ name-based reporting 70 (19/27) Concern … liability 59 (16/27) Forces of inertia 48 (13/27) Fairness to patients 44 (12/27) Concern … Concern about increased liability : data dissemination from sites having implemented the model. … Concern that the model may not be replicable in certain settings : creation of a centralized resource

36. CHIPRA Measure 240: Parent Report of Discussion of Weight Concerns for Child (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-bmi-parent-full-report.pdf
    February 01, 2020 - This situation is of pressing concern, given the association between obesity in children and a broad

37. Strategy 6D: Internet Access for Health Information and Advice | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6d-internet.html
    April 01, 2023 - One common concern is that members or patients may not have access to the Internet. … A related concern is that providing better access only addresses part of the problem.

38. Strategy 3: Nurse Bedside Shift Report (Tool 1) (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_1_BSR_Broch_508.docx
    February 24, 2011 - Strategy 3: Nurse Bedside Shift Report (Tool 1) (Brochure Back) You are invited You are invited to take part in nurse bedside shift report. You can also invite a family member or friend to take part with you. Nurse bedside shift report happens every day between [7 and 7:30 a.m.] and [7 and 7:30 p.m.]. Let us know if y…

39. Strategy 2: Communicating for Improve Quality (Tool 5) (doc file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_5_Comm_Comp_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 5) Overview of Communication Competencies Effective communication between clinicians, patients, and families can lead to better health care outcomes and improved quality and safety. The following list identifies behaviors to help clinicians build partnerships with pa…

40. Chipra204-Materials Via (pdf file)
    www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_VIA.pdf
    January 01, 2010 - Developmental delay Healthy screen Age appropriate Not age appropriate On target Not on target Concern … Slight concern Follow-up appointment Bring back Neurology Neurologist Scan Follow-up