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21. Communication Strategies to Promote Resident Safety
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/communication-and-teamwork/communication-strategies.pptx
    September 01, 2016 - Larkin is working at a slower pace and breathing harder than usual The PTA’s level of concern leads her … Despite the Physical Therapist working with another resident, the physical therapy aide’s level of concern … Discuss in what way the concern is related to safety. … And as with any resident safety concern, if the safety issue is not acknowledged, a supervisor should … If after two attempts the concern is still disregarded, but the staff member believes resident or staff

22. Newman Memorial Hospital Implements AHRQ's Patient Safety Culture Survey | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/newsroom/case-studies/cquips1301.html
    November 01, 2012 - hospital in Oklahoma, first implemented AHRQ's "Hospital Survey on Patient Safety Culture" in 2006, when concern … Newman continues to focus attention on this concern through discussion and a broadened involvement with

23. NPSD Data Spotlight - Patient Safety and COVID-19: A Qualitative Analysis of Concerns During the Public Health Emergency (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/spotlights/spotlight-ptsafety-and-covid-19.pdf
    November 01, 2021 - • Among a sample of records analyzed, the most common description of the patient safety concern, … Given that no specific patient safety concern was identified in the free text for these reports, the … There is no evidence in these reports that any other type of patient safety concern occurred. … The second most common type of patient safety concern identified in the data was related to a COVID- … In total, approximately two-thirds of the records analyzed identified a patient safety concern due to

24. IV. Evaluation Aims, Methods, and Results | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/reports/hotline/eval4.html
    May 01, 2016 - Fourteen of the 34 shared reports were completed by the patient who experienced the concern (rather than … Contributing Factors Identified by Patients and Caregivers, Overall and by Type Area of Concern … In other words, the site can save users time when submitting a concern. … If possible, users who submit a concern anonymously should be provided with a submission ID number so … Continuing barriers to reporting include fear of retaliation, concern that reporting will not result

25. Methods for Increasing the Number of Responses to CAHPS Surveys | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/surveys-guidance/survey-methods-research/increasing-responses.html
    August 01, 2024 - A low response rate is a concern because a survey with a low response rate may provide data that is less … response rates across units of interest (individual providers, practices, or medical groups) are also a concern

26. A System to Describe and Reduce Medical Errors in Primary Care (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Kaprielian_9.pdf
    January 01, 2007 - The form included patient identification information, the concern, and a description of any actions … Reporters were asked to describe in free text the concern or incident and any actions taken. … of the type of error according to the new classification, in addition to describing the concern or … Drop boxes for confidential concern reports are available in all clinic workrooms. … Most reporters identify themselves, and many participate in the investigation of a concern.

27. Information Quality Guidelines | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/publications/info-quality-guidelines.html
    November 01, 2020 - Complaints should state "Information Quality Concern" in the subject line. … Specifics on what is covered and how to submit a concern are provided in the Agency guidelines.

28. Network of Patient Safety Databases Chartbook, 2019 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-chartbook-2019.pdf
    January 01, 2019 - Note that this is neither the date the patient safety concern occurred nor the date the concern was reported … describing the nature of the patient safety concern. … GENERIC PATIENT SAFETY CONCERN The Generic Patient Safety Concern section provides a high-level overview … Thus, these were excluded from report counts in the Generic Patient Safety Concern module. … Thus, these were excluded from report counts in the Generic Patient Safety Concern module.

29. Transcript: How To Empower Staff To Speak Up To Stop a Central Line Insertion if They See a Breach in Aseptic Technique, Including How To Obtain Buy-In From Physicians (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/empower-staff-transcript.pdf
    April 01, 2022 - procedure more familiar with each other, and would make it easier for someone to step up and bring up a concern … And if you don't notice it, you should actually thank somebody else for bringing that concern up to … So, I would thank them for bringing up their concern, and I would — again, the way, the tone in which … So, if you're a nurse or other provider who's bringing up a concern like a breach in a sterile technique … When a provider brings up a question or concern, it's OK to disagree with what they're saying, but it's

30. Appendix C: The Health Care Safety Hotline: Operations Manual (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/hotline/healthcare-safety-hotline-appendixc.pdf
    July 01, 2015 - • Module 2: Description of your safety concern – description of the safety concern. … Describe Safety Concern Figure C.16. … us in your own words about the safety concern. … 1.1 Who is the patient with a safety concern? … What is a health care safety concern?

31. Implementing a State-Level Quality Improvement Collaborative | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/resources/mednet-guide/index.html
    November 01, 2014 - stakeholders, implement a State-level quality improvement collaborative that addresses a specific clinical concern

32. Sustainability and the Premortem Tool: Slide Presentation | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/surgery/modules/sustainability/premortem-slides.html
    December 01, 2017 - Slide 9: Premortem Exercise Step 3 Identify the level of concern for each reason. … Image: Level of concern (Likert scale) uses a scale of 1 to 5 where Lowest (1), Moderate (3), and Highest

33. Chartbook on Patient Safety (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/npsd/data/npsd-chartbook-2020.pdf
    January 01, 2020 - Note that this is neither the date the patient safety concern occurred nor the date the concern was … describing the nature of the patient safety concern. … Thus, these were excluded from report counts in the Generic Patient Safety Concern module. … Thus, these were excluded from report counts in the Generic Patient Safety Concern module. … Thus, these were excluded from report counts in the Generic Patient Safety Concern module.

34. Module 3: Script and Slides (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-facnotes.docx
    May 01, 2017 - To use CUS, first, state your concern, then state why you are uncomfortable. … If the conflict is not resolved, state that there is a safety issue and discuss in what way the concern … is concerned about, this simple protocol makes it an expectation that the staff member express that concern … If the concern is not addressed, then the staff person declares that they are uncomfortable.

35. Module 3: Problem Solving and Escalation - Facilitator Notes | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-fac-notes.html
    June 01, 2017 - To use CUS, first, state your concern, then state why you are uncomfortable. … If the conflict is not resolved, state that there is a safety issue and discuss in what way the concern … is concerned about, this simple protocol makes it an expectation that the staff member express that concern … If the concern is not addressed, then the staff person declares that they are uncomfortable.

36. 1. Introduction | Agency for Healthcare Research and Quality
    www.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state1.html
    January 01, 2024 - Interview Guide Diagnostic errors have emerged as a major patient safety concern.

37. 155-Performing-Premortem-Project-Assessment (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/155-performing-premortem-project-assessment.docx
    October 01, 2024 - contributed and you feel you have a good group of reasons for failure, rate the reasons by level of concern … from 1 to 5, where 1 is lowest concern. … Choose a few of the reasons you feel have the highest levels of concern and discuss each one, with an

38. TeamSTEPPS Teamwork Perceptions Questionnaire (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-tpq-questionnaire.pdf
    June 02, 2025 - When staff have a concern about patient safety, they challenge others until they are sure the concern

39. Chipra204-Materials Ii (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_II.pdf
    June 02, 2025 - received a positive developmental screening result or an indication from the family that there was concern … 1 )" Union of: "Communication: From Patient to Provider: indication from the family that there was concern … 1 )" Union of: "Communication: From Patient to Provider: indication from the family that there was concern … 1 )" Union of: "Communication: From Patient to Provider: indication from the family that there was concern … Set (1.1.1.1)" "Communication: From Patient to Provider: indication from the family that there was concern

40. TeamSTEPPS Video: STEP for Inpatient Medical Teams | Agency for Healthcare Research and Quality
    www.ahrq.gov/teamstepps-program/resources/additional/step.html
    June 01, 2023 - Even though the patient's vital signs were normal, were there reasons for concern?