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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-1.html
September 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html
March 01, 2014 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.docx
March 13, 2013 - Strategy 1: Working with Patients & Families as Advisors (Implementation Handbook)
Key Takeaways
Hospital leaders have a critical role in creating and sustaining a supportive environment for patient and family engagement.
Leaders make a commitment to patient and family engagement by:
Modeling partnerships with patie…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pt2_transition_apx.pdf
September 01, 2019 - Transitioning to the SOPS™ Hospital Survey Version 2.0: What’s Different and What To Expect, Part II: Appendixes
Transitioning to the SOPS™ Hospital Survey
Version 2.0: What’s Different and What To Expect
Part II: Appendixes
Appendix A – Differences in Scores Between HSOPS 2.0 and
HSOPS 1.0
Appendix B – How T…
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - Skip to main content
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
August 01, 2022 - Skip to main content
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teamstepps.ahrq.gov/news/events/nac/2015-11-nac/nacmtg1115-minutes.html
May 01, 2016 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
January 01, 2011 - CAHPS QI The Case for Improving Patient Experience
The Case for Improving Patient Experience
October 2011 Podcast
Speaker
Larry Morrissey, MD, Medical Director of Quality Improvement, Stillwater Medical Group
Moderator
Carla Zema, PhD, Consultant, CAHPS User Network; Assistant Professor of Economics an…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hsops2-pilot-results-parti.pdf
September 01, 2019 - 2019 Hospital Survey Pilot Test Results Part I
Pilot Test Results From the 2019 AHRQ
Surveys on Patient Safety CultureTM (SOPSTM)
Hospital Survey Version 2.0
Part I: Overall Results
Prepared for:
Agency for Healthcare Research and Quality
U.S. Department of Health and Human Services
5600 Fishers Lane
Rockv…
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teamstepps.ahrq.gov/patient-safety/settings/hospital/candor/modules/notes7.html
August 01, 2022 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/Medical-Office-Users-Guide-2021.pdf
January 01, 2021 - AHRQ Medical Office Survey on Patient Safety Culture: User’s Guide
USER’S G
UIDE
MEDICAL
OFFICE
SURVEY
ON PATIE
NT
SAFETY
CULTURE
PATIENT
SAFETY
AHRQ Medical Office Survey on
Patient Safety Culture: User’s Guide
Prepared for:
Agency for Healthcare Research and Quality
U.S. Department of Health and Hum…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - motivations of upstream clinician to seek feedback
(eg, clinical uncertainty, personal affinity for patient, concern
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teamstepps.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
June 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-role-play-final508.pdf
April 05, 2018 - Teach-Back
Teach-Back
Teach-Back: Role Play Scenarios
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
Role Play Scenario 1
Facilitator Instructions
1. As facilitator, play the role of the patient.
2. Request a volunteer to play the role of the clinici…
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teamstepps.ahrq.gov/challenges/data-visualization/index.html
February 01, 2024 - Skip to main content
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teamstepps.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-2.html
September 01, 2020 - signs of decisional conflict. 9 , 10
Your patient may:
Verbalize uncertainty about the choice or concern
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teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6htools.html
April 01, 2023 - Skip to main content
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/nhqdr-data-spotlight-healthcare-workforce-covid.pdf
May 11, 2023 - COVID-19 Pandemic Led to Long Absences, Reduced Hours, and Job Exits Among the U.S. Healthcare Workforce
COVID-19 Pandemic Led to Long
Absences, Reduced Hours,
and Job Exits Among the U.S.
Healthcare Workforce
The COVID-19 pandemic affected nearly all sectors of the U.S. economy, w…
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teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/2023-ASC-Database-Report-I-rev.pdf
January 01, 2023 - start of procedures, the doctor encouraged all t eam
members to speak up at any time if they had any concern
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teamstepps.ahrq.gov/news/events/ahrq-research-summit-diagnostic-safety-biosketches.html
September 01, 2016 - Skip to main content
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