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Evaluation Metrics (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf

September 01, 2012 - Interrupt the conversation to state his concern c. Report the incident to his supervisor d. … Expressing concern or discomfort about communication involving LEP patients when there is a patient … Expressing concern or discomfort about communication involving LEP patients when there is a patient
Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html

March 01, 2017 - Watch the video to see how this facility learned from an interaction with a family member who had a concern
Disclosure Checklist | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html

August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
TeamSTEPPS for Office-Based Care Knowledge Assessment | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/officebasedcare/handouts/knowledge.html

December 01, 2015 - Voice his or her concern a second time, more forcefully, to ensure the correction is heard.
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/patient-safety/reports/engage/beprepared.html

April 01, 2018 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…
Patient and Family Engagement | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html

September 01, 2013 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria About the CUSP Method Project Summary How to Use CUSP Content Calls Modules Learn About CUSP Assemble …
TeamSTEPPS Speciality Scenarios, Labor & Delivery (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf

March 18, 2014 - Instructor Comments  In this scenario, the RN expresses her concern about the physician’s request … personally questions the use of a suppository, she does not use the Two-Challenge rule to voice her concern … When her challenge is rejected, she vocalizes her concern a second time to ensure that it has been heard … The resource nurse on the unit is concerned about the FHR pattern and expresses concern to the OB attending … Through situation monitoring, the resource nurse becomes aware of the FHR and expresses her concern.
Mod5-Disclosure-Checklist (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf

April 01, 2016 - Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations, including key disclosure communication skills. Who should use this tool? Disclosure Lead and any staff who will be engaged in disclosure conversations. How to use this tool: Use Part I of the checklist to pre…
Massachusetts Hospital Improves Medication Reconciliation With AHRQ Toolkit | Agency for Healthcare Research and Quality

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October 01, 2014 - SHARE: More topics in this section News Newsroom Press Releases AHRQ Social Media AHRQ Stats Impact Case Studies Blog Newsletter Events Massachusetts Hospital Improves Medication Reconciliatio…
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/patient-safety/reports/engage/choosing.html

April 01, 2018 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…
AHCP Template for Manual Creation: English-Speaking Patients (pdf file)

pbrn.ahrq.gov/sites/default/files/publications/files/ahcptemplen.pdf

February 14, 2013 - AHCP Template for Manual Creation: English-Speaking Patients 1 AHCP Template for Manual Creation: English-Speaking Patients ** Bring this Plan to ALL Appointments** After Hospital Care Plan for: [patient name] Discharge Date: [discharge date] Question or Problem about this Packet? Call your Di…
Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx

February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 1) Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement We w…
TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/instructor/scenarios/ed.html

March 01, 2014 - She voices her concern to the physician, who reevaluates the patient and judges him to be safe to travel … The nurse has a serious concern about the patient but is not able to identify anything specifically.
AHRQ Quality Indicator Tools for Data Analytics | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/data/qualityindicators/index.html

November 01, 2020 - SHARE: More topics in this section Data & Analytics Data Infographics Data Visualizations Data Tools Data Innovations All-Payer Claims Databases Healthcare Cost and Utilization Project (HCUP) Medical Expenditure Panel Survey…
Your Medicine: Be Smart. Be Safe. | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/questions/resources/your-meds/index.html

November 01, 2020 - If cost is a concern. There may be another medicine that costs less and will work the same.
Follow Up with Patients: Tool 6 | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/health-literacy/improve/precautions/tool6.html

February 01, 2024 - patients are using paper forms, instruct them to contact the practice when their clinical values are of concern
Provide Intermediaries To Help Consumers Use Quality Information | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/talkingquality/explain/support/provide-access.html

January 01, 2023 - SHARE: More topics in this section Talking Quality Plan Your Reporting Project Select Measures To Report Translate Data Into Information Explain and Motivate Use Limits of Numbers and Graphs Key Information Upfront Providing…
AHRQ Safety Program for Perinatal Care: Monitoring for Perinatal Safety: Electronic Fetal Monitoring (doc file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/safe-electronic/tool_safe-e-fetal-monitoring.docx

May 01, 2017 - .” · Use the Two Challenge rule, repeat the concern, and inquire whether concern has been heard. · Use
Making Healthcare Safer IV | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/research/findings/making-healthcare-safer/mhs4/index.html

April 01, 2024 - SHARE: More topics in this section Research Publications & Products Research Findings & Reports Grantee Final Reports: Patient Safety Evidence-based Practice Center Reports Fact Sheets National Healthcare Quality & Disparities Rep…
Labor and Delivery Unit Safety (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.pdf

May 01, 2017 - This approach can include— • The care provider clearly stating the concern for shoulder dystocia … performed • Episode documentation elements10 Standardize communication using call outs11— • to state concern … This approach can include— • staff who identify a possible prolapse and call out the concern; •