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81. Choosing an Intervention and Measuring Change | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/antibiotic-use/long-term-care/improve/intervention.html
    June 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

82. Appropriate Collection of Microbiological Specimens | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/antibiotic-use/long-term-care/improve/collection.html
    June 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

83. General Implementation Tools | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/antibiotic-use/long-term-care/improve/tools.html
    June 01, 2021 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

84. Ldusafety Facguide (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.docx
    May 01, 2017 - This approach can include— The care provider clearly stating the concern for shoulder dystocia Communication … as performed Episode documentation elements10 Standardize communication using call outs11— to state concern … This approach can include— staff who identify a possible prolapse and call out the concern; communication

85. Evaluation Metrics (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/evalguide/lepevalguide.pdf
    September 01, 2012 - Interrupt the conversation to state his concern c. Report the incident to his supervisor d. … Expressing concern or discomfort about communication involving LEP patients when there is a patient … Expressing concern or discomfort about communication involving LEP patients when there is a patient

86. Evaluating Your TeamSTEPPS Intervention To Improve the Safety of LEP Patients | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/lep/evalguide/lepevalguide.html
    December 01, 2012 - Interrupt the conversation to state his concern. Report the incident to his supervisor. … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety … Expressing concern or discomfort about communication involving LEP patients when there is a patient safety

87. Improving the Safety of Patients With Limited English Proficiency: Pretraining Behavior Survey | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/lep/handouts/lepprebehsurvey.html
    December 01, 2012 - Expressing concern or discomfort about communication involving LEP patients when there is a patient safety

88. Improving the Safety of Patients With Limited English Proficiency: Posttraining Behavior Survey | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps/lep/handouts/leppostbehsurvey.html
    December 01, 2012 - Expressing concern or discomfort about communication involving LEP patients when there is a patient safety

89. TeamSTEPPS Speciality Scenarios, Labor & Delivery (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/labordel.pdf
    March 18, 2014 - Instructor Comments  In this scenario, the RN expresses her concern about the physician’s request … personally questions the use of a suppository, she does not use the Two-Challenge rule to voice her concern … When her challenge is rejected, she vocalizes her concern a second time to ensure that it has been heard … The resource nurse on the unit is concerned about the FHR pattern and expresses concern to the OB attending … Through situation monitoring, the resource nurse becomes aware of the FHR and expresses her concern.

90. Tool: SBAR | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/tools/sbar.html
    November 01, 2019 - SBAR provides a vehicle for individuals to speak up and express concern in a concise manner.

91. Labor and Delivery Unit Safety: Facilitator Guide | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety-fac-guide.html
    July 01, 2023 - This approach can include— The care provider clearly stating the concern for shoulder dystocia. … Standardize communication using call outs— To state concern for dystocia. … This approach can include— Staff who identify a possible prolapse and call out the concern.

92. Mod5-Disclosure-Checklist (pdf file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-disclosure-checklist.pdf
    April 01, 2016 - Purpose: To provide guidance to individuals who are conducting initial or followup disclosure conversations, including key disclosure communication skills. Who should use this tool? Disclosure Lead and any staff who will be engaged in disclosure conversations. How to use this tool: Use Part I of the checklist to pre…

93. Module 5: Resident and Family Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module5/mod5-facguide.html
    March 01, 2017 - Watch the video to see how this facility learned from an interaction with a family member who had a concern

94. Protection of Human Subjects in Research | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/funding/process/grant-app-basics/hsubjects.html
    August 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

95. AHCP Template for Manual Creation: English-Speaking Patients (pdf file)
    healthcare411.ahrq.gov/sites/default/files/publications/files/ahcptemplen.pdf
    February 14, 2013 - AHCP Template for Manual Creation: English-Speaking Patients 1 AHCP Template for Manual Creation: English-Speaking Patients ** Bring this Plan to ALL Appointments** After Hospital Care Plan for: [patient name] Discharge Date: [discharge date] Question or Problem about this Packet? Call your Di…

96. Communication Strategies To Promote Resident Safety | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
    March 01, 2017 - Larkin is working at a slower pace and breathing harder than usual The PTA's level of concern leads

97. CAHPS Surveys: Sorting Fact from Fiction | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/cahps/news-and-events/podcasts/cahps-surveys-podcast.html
    March 01, 2016 - Some people express concern about using information from CAHPS surveys to measure health care quality

98. Strategy 2: Communicating for Improve Quality (Tool 1) (doc file)
    healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_1_Be_Partner_508.docx
    February 10, 2011 - Strategy 2: Communicating for Improve Quality (Tool 1) Be a Partner in Your Care Strategy 1: Working with Patients & Families as Advisors [Type text] [Type text] [Type text] Strategy 2: Communicating to Improve Quality (Tool 1) Guide to Patient and Family Engagement :: 1 Guide to Patient and Family Engagement We w…

99. Patient and Family Engagement | Agency for Healthcare Research and Quality
    healthcare411.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
    September 01, 2013 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …

100. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …