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41. Appendix F. | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/policymakers/chipra/measure_retirement/measure_retirementapf.html
    February 01, 2014 - With regard to scientific acceptability, there was some concern that the measure was not risk adjusted … However, no reliability or validity data were available, and members expressed concern that the measure … important for measuring access and monitoring and addressing disparities in care, but there is some concern … to be important for measuring access and monitoring and addressing disparities in care, one common concern … to be important for measuring access and monitoring and addressing disparities in care, one common concern

42. Chipra204-Materials Ii (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_II.pdf
    August 27, 2014 - received a positive developmental screening result or an indication from the family that there was concern … 1 )" Union of: "Communication: From Patient to Provider: indication from the family that there was concern … 1 )" Union of: "Communication: From Patient to Provider: indication from the family that there was concern … 1 )" Union of: "Communication: From Patient to Provider: indication from the family that there was concern … Set (1.1.1.1)" "Communication: From Patient to Provider: indication from the family that there was concern

43. Guide Promotional Postcard (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfeprimarycare-infographic.pdf
    April 01, 2018 - outpatients experiences a diagnostic error 55% of patients said diagnostic errors were a chief concern

44. Prescribing Safety in Ambulatory Care: Physician Perspectives (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety/vol1/Rundall.pdf
    January 01, 2003 - Another respondent expressed his concern about the result of the inherent inability of physicians to … Some physicians expressed concern that they were often put in the position of prescribing drugs for … The third most commonly cited concern was safety of prescribing drugs for the elderly (11 mentions). … Another concern frequently mentioned was the safety of chronic medication use (nine mentions). … While harm from medication errors represents a significant national concern, many individual health

45. TeamSTEPPS Video Debrief Guide: CUS and SBAR in Rural Community Clinic (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-sbar-rural-clinic-guide.pdf
    August 30, 2023 - The clerk uses the key words in CUS to: • Emphasize concern. • Communicate being uncomfortable.

46. Module 3: Problem Solving and Escalation - Facilitator Notes | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-fac-notes.html
    June 01, 2017 - To use CUS, first, state your concern, then state why you are uncomfortable. … If the conflict is not resolved, state that there is a safety issue and discuss in what way the concern … is concerned about, this simple protocol makes it an expectation that the staff member express that concern … If the concern is not addressed, then the staff person declares that they are uncomfortable.

47. Staff Training Instructor Guide | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/lep/traintrainers/lepigstafftrain.html
    October 01, 2020 - Say: You can also use these signal phrases to escalate a concern. … Slide Time: 1 minute Say: It is important to voice your concern by advocating and asserting your … The first challenge should be in the form of a question or initial concern. … The second challenge should provide some support for your concern. … If, after two attempts to clearly assert your concern, there is no resolution of the problem, you may

48. 3 Tk2 T3-Sample Monthly Summary Reports Final (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/3_TK2_T3-Sample_Monthly_Summary_Reports_Final.docx
    October 01, 2016 - Report of Antibiotic Agents in Use (This example focuses on tracking use of specific antibiotics of concern

49. Rating the Raters: How the Informed Patient Institute Assesses Health Care Quality Reports (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Rating_the_Raters_2011_06_15_Transcript.pdf
    January 01, 2011 - sheets, right, for consumers to help them understand what they can do if they have a problem or a concern … these tip sheets are trying to answer, is what are they supposed to do if they do see that quality concern … and they really try and take you through a set of action steps which you can take if you do have a concern … the California HealthCare Foundation to do this work first in California: what to do if you have a concern … this four times now, what are your impressions of what patients are faced with when they do have a concern

50. Implementation Module Handouts (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/sppcii-module-handouts.docx
    July 01, 2023 - Pick two or three items that are your biggest concern. What would you do differently? … Level of Concern 1 = lowest to 5 = greatest Action Steps To Prevent Failure What can be done differently

51. TeamSTEPPS Specialty Scenarios: Neonatal ICU (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/neonatalicu.pdf
    March 19, 2014 - Two hours later, the nurse contacts the resident and again expresses her concern that the baby “just … At approximately 0530, the nurse calls the resident again, with another update and continued concern

52. TeamSTEPPS Pocket Guide (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/teamstepps-pocket-guide.pdf
    May 01, 2023 - y State the concern. y State the problem (real or perceived). y Offer a solution. … an initial assertive statement is ignored: y It is your responsibility to assertively restate the concern … y The team member being challenged must acknowledge that they heard and understood your concern. … y If the response does not clarify and alleviate concern, rephrase the anticipated danger.

53. 5 Tk2 P1T4-Antibiogram Factsheet Phase 1 (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T4-Antibiogram_Factsheet_Phase_1.doc
    January 01, 2014 - consequences of inappropriate prescribing practices are serious and have become a major public health concern

54. 5 Tk2 P3T3-Antibiogram Factsheet Phase 3 (doc file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P3T3-Antibiogram_Factsheet_Phase_3.doc
    January 01, 2014 - consequences of inappropriate prescribing practices are serious and have become a major public health concern

55. 3 Tk2 T3-Sample Monthly Summary Reports Final (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/3_TK2_T3-Sample_Monthly_Summary_Reports_Final.pdf
    October 01, 2016 - Report of Antibiotic Agents in Use (This example focuses on tracking use of specific antibiotics of concern

56. Written Statement (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-written-statement.pdf
    June 28, 2017 - Written Statement To Whom It May Concern: As one of the creators of the Pediatric Medical Complexity

57. Pocket Guide: TeamSTEPPS: Strategies & Tools to Enhance Performance and Patient Safety (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/publications/files/pocketguide.pdf
    January 01, 2020 - decisionmaker Assert a corrective action in a firm and respectful manner • Make an opening • State the concern … When an initial assertive statement is ignored: • It is your responsibility to assertively voice concern … times to ensure that it has been heard • The team member being challenged must acknowledge that concern

58. Teamwork Perceptions Questionnaire (T-TPQ) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/teampercept.html
    April 01, 2017 - When staff have a concern about patient safety, they challenge others until they are sure the concern

59. Teamwork Perceptions Questionnaire (T-TPQ) | Agency for Healthcare Research and Quality
    ce.effectivehealthcare.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
    December 01, 2015 - When staff have a concern about patient safety, they challenge others until they are sure the concern

60. 5 Tk2 P1T4-Antibiogram Factsheet Phase 1 (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T4-Antibiogram_Factsheet_Phase_1.pdf
    May 01, 2014 - consequences of inappropriate prescribing practices are serious and have become a major public health concern