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161. TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
     December 09, 2015 - It is appropriate to continue to assert a patient safety concern until you are certain that it has been

162. From Public Testimony to Vehicle for Statewide Action: Experience of the Michigan State Commission on Patient Safety (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Valade_46.pdf
     May 05, 2008 - recommendations to State government, the MH&SC increased awareness of patient safety as a statewide concern … broad consensus for systems-based solutions to health care safety and other critical issues of public concern … second round to gauge the level of agreement with emerging recommendations and to identify areas of concern … detail in these drafts with their organizations and constituents to gauge the level of support or concern … Each chapter begins with a description of the specific concern and a brief summary of what is known

163. Measure 1, Section 6, Attachment 2 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-6-attachment-2.pdf
     January 17, 2017 - There is concern that behavior therapy is not always available or supported by insurance.

164. ADHD Summary of Public Comments (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-89-adhd-behavior-section-6-attach-2.pdf
     February 02, 2017 - There is concern that behavior therapy is not always available or supported by insurance.

165. Checklist to Prepare Patients for New Appointments (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetrans_checklist.pdf
     December 01, 2017 - Checklist to Prepare Patients for New Appointments Checklist to Prepare Patients for New Appointments Once the team knows a patient has a new health care appointment, the checklist can be used to prompt team members to reinforce key steps that promote patient engagement and preparation. This checklist includes ref…

166. Chapter 3: Improving Team Communication To Foster Safety for LEP Patients: TeamSTEPPS LEP Module | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/health-literacy/professional-training/lepguide/chapter3.html
     September 01, 2020 - agreed-upon communication tool that any team member can use to stop the action at any time when there is any concern … The CUS words are Concern ("I am concerned that..." ), Uncomfortable ("I am feeling uncomfortable because

167. Using Patient Complaints to Promote Patient Safety (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Pichert_51.pdf
     March 22, 2008 - with the concerns.22 The major categories included concerns about care and treatment, communication, concern … unsolicited complaint.2 In addition, about as many physicians were only rarely associated with a patient concern … professional reviewers do not always agree.31 In spite of the “noise” in patients’/families’ expressions of concern

168. CHIPRA 240: Section 6, Tables 3 and 4 (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-240-section-6-tables-3-4.pdf
     February 21, 2020 - CHIPRA 240: Section 6, Tables 3 and 4 Table 3: Agreement and Kappa Statistics for Inter-Rater Reliability Variable Description Records Reviewed For IRR (N) N Agreed (%) Kappa Statistic Documentation that BMI percentile is >85th percentile 8 8 (100) 1 Documentation of height 4 4 (100) 1 Docume…

169. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Safe Cesarean Section (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
     May 01, 2017 - .” · Use the "two-challenge" rule, repeating concern, and asking whether you have been heard. · Use a

170. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module5/engagemt-checklist.docx
     March 01, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Long-Term Care Safety Modules Resident and Family Engagement Checklist Purpose: To provide leaders and staff a checklist to help plan, implement, and evaluate resident and family en…

171. Pfengagement-Senior-Checklist (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pfengagement-senior-checklist.docx
     May 01, 2017 - AHRQ Safety Program for Ambulatory Surgery Patient and Family Engagement in the Surgical Environment Module Senior Leader Checklist AHRQ Safety Program for Ambulatory Surgery Module 3: Patient and Family Engagement Complete? Opportunities To Engage Patients and Family Party Responsible Notes Assig…

172. 1. Introduction | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/diagnostic-safety/resources/issue-briefs/dxsafety-current-state1.html
     January 01, 2024 - Interview Guide Diagnostic errors have emerged as a major patient safety concern.

173. 10-Year Experience Integrating Strategic Performance Improvement Initiatives: Can the Balanced Scorecard, Six Sigma®, and Team Training All Thrive in a Single Hospital? (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Meliones_40.pdf
     January 01, 2006 - these methodologies have been used in business and then translated to health care.1, 2, 4 One concern … Financial perspective is typically located on the top of the card showing its importance as the key concern … Another concern is that institutions may have several different PI approaches ongoing simultaneously … While this is a concern, the core principles of BSC, Six Sigma, and Team Training are the same and have … Another limitation is the basic concern of PI research in health care.

174. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-f.docx
     September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit Appendix F. Does Our Checklist Meet the Goals of the World Health Organization’s Surgical Safety Checklist? How To Use This Document - When you make modifications to your checklist, review this document with your checklist implementat…

175. Strategy 3: Bedside Shift Report (Tool 3) (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
     May 30, 2013 - Strategy 3: Bedside Shift Report (Tool 3) Guide to Patient & Family Engagement Insert hospital logo here Nurse Bedside Shift Report Training [Hospital Name | Presenter name and title | Date of presentation] Strategy 3: Nurse Bedside Shift Report (Tool 3) Today’s session • What is patient and famil…

176. About the CAHPS® Health Literacy Item Set for Hospitals (pdf file)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/literacy/about_the_health_literacy_item_set_for_hospitals_911.pdf
     October 01, 2015 - .......................................................... 1 Background: Health Literacy Is a Major Concern … Set for Hospitals Document No. 911 10/01/2015 Page 2 Background: Health Literacy Is a Major Concern … CAHPS® Health Literacy Item Set for Hospitals Introduction Background: Health Literacy Is a Major Concern

177. Table 3. Overview of participant responses to draft recommendations for key design features of consumer reporting systems | Agency for Healthcare Research and Quality
     ce.effectivehealthcare.ahrq.gov/patient-safety/patients-families/consumer-exp/reporting/table3.html
     August 01, 2022 - Some concern that consumer's may be less motivated to report if they know their case might not be prioritized

178. Presentation: Tools for Sustainability: Premortem and Scorecard
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/sustainability/premortem-scorecard-slides.pptx
     January 01, 2017 - Safety Program for Mechanically Ventilated Patients 17 Premortem Exercise Step 3 Identify the level of concern … for each reason Use a scale of 1 to 5 Lowest Moderate Highest   1 2 3 4 5 Levels of Concern Sustainability

179. Introduction to the Fundamentals of TeamSTEPPS Concepts and Tools (Part 1 of 3)
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-071217.pptx
     January 01, 2017 - Uncomfortable, This is a Safety Issue Two-Challenge It is your responsibility to assertively voice a concern … Uncomfortable, This is a Safety Issue Two-Challenge--It is your responsibility to assertively voice a concern

180. Improving Communication Between Members of the Practice Around Antibiotic Decisions – Slides
     ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/improving-communication-slides.pptx
     September 01, 2022 - 11 Advocacy and Assertiveness Assertive statements should—   Open the discussion   State the concern