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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - or data to support their concerns
An assertive statement should—
Open the discussion
State the concern … , clarify, and confirm
Tool used: I PASS the BATON
Introduction
Patient
Assessment
Situation
Safety Concern
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
May 12, 2016 - Getting Ready for Change Self-Assessment
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
i Tool A.3
Getting Ready for Change Self-Assessment
What is the purpose of this tool? This tool can be used to assess your hospital’s organizational
infrastructure and its readines…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
June 27, 2014 - AHRQ Quality Indicators Toolkit
Getting Ready for Change Self-Assessment
What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readiness to support effective implementation efforts. Using this checklist, you can highlight capabilities that should be in p…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/chlorhexidine-bathing.pdf
April 01, 2022 - The concern is that the maintenance care processes may not
be hardwired into practice. … One of the areas of concern is adherence to daily CHG bathing.
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ce.effectivehealthcare.ahrq.gov/teamstepps/instructor/reference/learnbench.html
March 01, 2014 - Stop action, verify the correct dose and thank the nurse for her concern regarding patient safety. … for team input
Focus on the patient and safety
7
D
Proper response to the question and concern
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-guide.docx
September 01, 2022 - If there is concern for infection with SARS-CoV-2 or influenza, testing for these viruses should be considered … Slide 11
Communication: Patients Getting Conflicting Messages
SAY:
Another concern is that patients
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/cus-facilitator-guide-maternal-equity.pdf
August 30, 2023 - TeamSTEPPS Video Debrief Guide: CUS-Maternal Health
TeamSTEPPS Video Debrief Guide: CUS for Diversity, Equity,
and Inclusion in Maternal Health
Video Objective
To demonstrate an example of how to speak up, using a TeamSTEPPS technique.
TeamSTEPPS Tool or Concept
CUS: I am Concerned; I am Uncomfortable; This is …
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ce.effectivehealthcare.ahrq.gov/pqmp/measures/discussion-weight-concerns.html
August 01, 2021 - Skip to main content
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ce.effectivehealthcare.ahrq.gov/hai/quality/tools/cauti-ltc/modules/resources/tools/reduce/antibiotic-faqs.html
July 01, 2017 - Is the physician acting out of habit, because of concern about making a choice that differs from the … If the concern is of missing urosepsis, consider pointing out that you will help assess for any deterioration
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ce.effectivehealthcare.ahrq.gov/hai/cusp/modules/implement/teamwork-notes.html
December 01, 2012 - After the review, what concern does the nurse bring up to the team? … The second challenge should provide some support for your concern for the patient. … The two-challenge tactic ensures an expressed concern has been heard, understood, and acknowledged. … After two attempts, if the concern is still disregarded but you believe patient or staff safety is or … When you use CUS, you state your concern, you state why you are uncomfortable, and then you state that
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ce.effectivehealthcare.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
June 01, 2017 - Leader asks each person to offer one positive safety observation or one issue about safety (e.g., a concern … Use the opportunity to report on and reinforce the use of the “Concern-Uncomfortable-Safety Event” (CUS
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-t-taq-questionnaire.pdf
May 31, 2023 - It is appropriate to continue to assert
a patient safety concern until you are
certain that it has
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-emergency-dept-webinar-introducing.pdf
March 01, 2020 - D An accident or injury
D A new health problem
D An ongoing health condition or concern
For this
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/one-pager-cellulitis.docx
June 01, 2021 - venous or lymphatic drainage2
· Obtain wound culture if purulence is present2,3
· Obtain ultrasound if concern
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/asc-checklist-template.docx
January 01, 2009 - Strategy 2: Communicating to Improve Quality (Tool 3)
Appendix D. Ambulatory Surgery Center Checklist Template
AHRQ Safety Program for Ambulatory Surgery
Implementation Guide
Ambulatory Surgery Checklist
Preop
Before Patient Enters Room
Nurse, Anesthesia Professional, and Patient Review:
· Patient identificatio…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/new-sops-workplace-safety-zebrak.pdf
July 22, 2022 - vindictive if
she does not like the
answer, even when she
is the one who directly
asked about a concern … Because
their main concern is
getting good evaluation
from the patients later.”
45
Single Item
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ce.effectivehealthcare.ahrq.gov/pqmp/measures/fecc-care-coordinator-concerns.html
August 01, 2021 - Skip to main content
An official website of the Department of Health and Human Services
Careers
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/common-cold-slides.pptx
September 01, 2022 - Improving Antibiotic Use – Ambulatory Care
13
Communication: Other Patient Concerns
Feeling insecure
Concern … that they have upcoming travel or commitments, and antibiotics may help get them better faster
Concern
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-new_sops_diagnostic_safety-schiff.pdf
January 01, 2020 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Schiff
Background and importance of diagnostic safety:
Culture of diagnostic safety in medical offices
Gordon (Gordy) Schiff, MD
Associate Director Center for Patient Safety Research and Practice
Brigham and Women's Hospital Div. General Medi…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_teamwork_attitudes_ques.pdf
April 24, 2017 - It is appropriate to continue to assert a resident safety
concern until you are certain that it has