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www.ahrq.gov/hai/cusp/toolkit/content-calls/assertion.html
April 01, 2013 - Appropriate Assertion Call (Transcript)
December 14, 2010
Operator: Good day, ladies and gentleman and welcome to the CUSP Content Call. At this time, all participants are in a listen only mode. Later, we will conduct a question-and-answer session, and instructions will follow at that time. If anyone should …
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www.ahrq.gov/hai/cusp/toolkit/content-calls/conflict.html
April 01, 2013 - Conflict Resolution (Transcript)
October 12, 2010
Operator: Good evening, ladies and gentlemen, and welcome to your CUSP content call. At this time all participants are in a listen-only mode. Later, we will conduct a question-and-answer session, and instructions will follow at that time. If anyone should req…
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www.ahrq.gov/hai/cusp/toolkit/content-calls/zero-clabsi.html
April 01, 2013 - Sustaining Zero CLABSIs (Transcript)
May 8, 2012
Operator: Excuse me, everyone, we now have our speakers in conference. Please be aware that each of your lines is currently in a listen-only mode. At the conclusion of the presentation, we will open the floor for questions, and at that time instructions will b…
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www.ahrq.gov/hai/cusp/toolkit/content-calls/how-to-spread.html
April 01, 2013 - Two More “Es” and How To Spread (Transcript)
December 13, 2011
Operator: Excuse me, everyone, and thank you for holding. Please be aware that each of your lines in a listen-only mode. At the conclusion of today’s presentation, we will open the floor for questions. At that time, instructions will be given as …
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www.ahrq.gov/hai/cusp/videos/10a-spread/index.html
June 01, 2018 - Spread
CUSP Toolkit
The CUSP toolkit includes training tools to make care safer by improving the foundation of how your physicians, nurses, and other clinical team members work together. These videos reinforce the material presented in each module of the CUSP toolkit.
Spread [11 min. 55 sec.]
YouTube …
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www.ahrq.gov/hai/cusp/videos/03d-sr-exec-role-team/index.html
June 01, 2018 - Senior Executive's Role on the Team
CUSP Toolkit Training - Video
The CUSP toolkit includes training tools to make care safer by improving the foundation of how your physicians, nurses, and other clinical team members work together. These videos reinforce the material presented in each module of the CUSP tool…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/culture-checkup-tool.html
July 01, 2023 - Culture Checkup Tool
AHRQ Safety Program for Perinatal Care
Problem statement: Improving safety culture in a patient care area takes time.
What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/worksheet.html
July 01, 2023 - Labor and Delivery Unit Safety Issues Worksheet for Senior Executive Partnership
AHRQ Safety Program for Perinatal Care
Purpose: To enhance communication and shared problem solving between clinical staff and senior executives with respect to patient safety issues on the labor and delivery unit.
…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/team-checkup-tool.html
July 01, 2023 - Team Checkup Tool
AHRQ Safety Program for Perinatal Care
Purpose of the tool: This tool helps assess unit strengths and opportunities for improving unit processes and upgrading unit safety culture.
Who should use this tool? Health care teams
Directions: Your team should collectively complet…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assessment.html
July 01, 2023 - Labor and Delivery Unit Staff Safety Assessment
AHRQ Safety Program for Perinatal Care
Purpose: To tap into the knowledge and experiences of labor and delivery (L&D) providers and other clinical and nonclinical staff (e.g., health unit coordinators and environmental services personnel) to find ou…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/team-info-form.html
July 01, 2023 - Background Quality Improvement Team Information Form
AHRQ Safety Program for Perinatal Care
Who should use this tool? Health care teams
Please indicate staff members designated as Labor and Delivery Quality Improvement Team members. Your team might not have people who serve in all of these rol…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/become-an-adviser.html
July 01, 2023 - Am I Ready to Become an Advisor?
AHRQ Safety Program for Perinatal Care
Are you thinking about becoming a patient and family advisor? Review the checklist below and check those statements with which you agree. If there are statements with which you do not agree, these may be things to work on befo…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/partner-care.html
July 01, 2023 - Be a Partner in Your Care
AHRQ Safety Program for Perinatal Care
We Work as a Team To Make Sure You Get the Best Care
Your health care team includes you, doctors, nurses, other clinical staff, and hospital staff. If you like, the team can also include your family or friends.
At [ insert hospit…
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/senior-checklist.html
July 01, 2023 - CEO/Senior Leader Checklist
AHRQ Safety Program for Perinatal Care
Who should use this tool: Senior leaders
Checklist Items
Leader Responsible
Date Initiated
1. Ensure all current and new employees receive Science of Safety training.
2. Assign a senior executive (C…
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www.ahrq.gov/sites/default/files/publications/files/clabsifinal.pdf
October 01, 2012 - highly successful program to use evidence-based interventions and a
patient safety model called the Comprehensive
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Implement_Hndbook_508_v2.pdf
January 28, 2011 - Patient and Family Advisory Council is dedicated to assuring the
delivery of the highest standards of comprehensive
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www.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
July 01, 2018 - Patient and Family Engagement
The Patient and Family Engagement module of the CUSP Toolkit focuses on making sure patients and their family members understand what is happening during the patient's hospital stay, are active participants in the patient's care, and are prepared for discharge.
This module expl…
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www.ahrq.gov/hai/cusp/modules/index.html
August 01, 2019 - Core CUSP Toolkit
Created for clinicians by clinicians, the CUSP toolkit is modular and modifiable to meet individual unit needs. Each module includes teaching tools and resources to support change at the unit level, presented through facilitator notes that take you step-by-step through the module, presentation…
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www.ahrq.gov/hai/cusp/modules/understand/science-safety-slides.html
July 01, 2018 - Understand the Science of Safety
Presentation Slides
The Understand the Science of Safety module of the CUSP Toolkit discusses the importance of understanding system design, safe design principles, and valuing diverse input from team members. By analyzing patient safety as a science, frontline providers will …
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability.html
June 01, 2017 - Sustainability
Toolkit To Improve Safety in Ambulatory Surgery Centers
It is important to build in plans for sustainment when starting an implementation project. The resources below can help your ambulatory surgery center integrate sustainment activities into the project.
Training and Tools for Sustaining I…