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  1. www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
    June 02, 2025 - TeamSTEPPS Coaching Feedback Form Coaching Feedback Form INSTRUCTIONS While observing the scripted coaching practice exercise, use this form to document the demonstrated competencies of the designated coach. The coach works through the designated issue with the team member, the team member acts out the particula…
  2. digital.ahrq.gov/ahrq-funded-projects/understanding-cancelrx-impact-clinical-workflows-medication-safety-risks-and/citation/impact
    January 01, 2023 - The impact of electronic communication of medication discontinuation (CancelRx) on medication safety: A pilot study. Citation Pitts SI, Yang Y, Woodroof T, Mollenkopf NL, Wang NY, Thomas BA, Chen AR. The impact of electronic communication of medication discontinuation (CancelRx) on medication safety: …
  3. digital.ahrq.gov/ahrq-funded-projects/virtual-continuity-and-its-impact-complex-hospitalized-patients-care/citation/automated
    January 01, 2023 - Automated communication tools and computer-based medication reconciliation to decrease hospital discharge medication errors. Citation Smith KJ, Handler SM, Kapoor WN, et al. Automated communication tools and computer-based medication reconciliation to decrease hospital discharge medication errors. Am…
  4. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/73523/psn-pdf
    July 21, 2021 - TeamSTEPPS Video Toolkit. July 21, 2021 AHA Team Training and Project Firstline. Chicago, IL: American Hospital Association, Center for Disease Control and Prevention; July 2021. https://psnet.ahrq.gov/issue/teamstepps-video-toolkit Problems in communication are common contributors to patient care mistakes. This t…
  5. digital.ahrq.gov/ahrq-funded-projects/optimizing-electronic-health-record-cardiac-care/citation/impact-age-patients
    January 01, 2023 - Impact of age on patients' communication and technology preferences in the era of meaningful use: Mixed methods study. Citation Clarke MA, Fruhling AL, Sitorius M, Windle TA, Bernard TL, Windle JR. Impact of age on patients' communication and technology preferences in the era of meaningful use: Mixed …
  6. digital.ahrq.gov/ahrq-funded-projects/cognitive-engineering-complex-decisionmaking-problem-solving-acute-care/citation/ten
    January 01, 2023 - Ten best practices for improving emergency medicine provider-nurse communication. Citation Hettinger AZ, Benda N, Roth E, Hoffman D, Iyer A, Franklin E, Perry S, Fairbanks RJ, Bisantz AM. Ten best practices for improving emergency medicine provider-nurse communication. J Emerg Med. 2020 Apr;58(4):581-…
  7. digital.ahrq.gov/ahrq-funded-projects/human-factors-considerations-design-and-implementation-telemedicine-integrated/citation/communication
    January 01, 2023 - Communication and teamwork during telemedicine-enabled stroke care in an ambulance Citation Joseph A, Chalil Madathil K, Jafarifiroozabadi R, Rogers H, Mihandoust S, Khasawneh A, McNeese N, Holmstedt C, McElligott JT. Communication and teamwork during telemedicine-enabled stroke care in an ambulance. …
  8. digital.ahrq.gov/ahrq-funded-projects/portals-inpatient-care-evaluating-usability-use-and-patient-experience/citation/understanding
    January 01, 2023 - Understanding secure messaging in the inpatient environment: a new avenue for communication and patient engagement. Citation Sieck CJ, Walker DM, Hefner JL, et al. Understanding secure messaging in the inpatient environment: a new avenue for communication and patient engagement. Appl Clin Inform. 201…
  9. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/49810/psn-pdf
    November 01, 2017 - Palliative Care: Comfort vs. Harm November 1, 2017 Jox RJ. Palliative Care: Comfort vs. Harm. PSNet [internet]. 2017. https://psnet.ahrq.gov/web-mm/palliative-care-comfort-vs-harm Case Objectives Recognize errors may be difficult to identify in palliative care. State that medication errors and errors in communica…
  10. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/49651/psn-pdf
    May 01, 2012 - The Perils of Cross Coverage May 1, 2012 Farnan JM, Arora V. The Perils of Cross Coverage. PSNet [internet]. 2012. https://psnet.ahrq.gov/web-mm/perils-cross-coverage Case Objectives Explain the recently instituted ACGME duty hour regulations for 2011 as they pertain to handoffs and care transitions. Describe ed…
  11. www.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-slides.html
    August 01, 2018 - Engaging the Nurse, Physician, Patient/Family, CUSP- Learn From Defects Slide Presentation Slide 1 Engaging The Nurse, Physician, Patient/Family; CUSP – Learn from Defects Jenny Tuttle, RN, MSNEd, CNRN Clinical Nurse Leader Neuro/Medical/Surgical ICU Tucson Medical Center Tucson, Arizona Christin …
  12. www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilysum.html
    July 01, 2018 - Guide to Patient and Family Engagement Executive Summary Previous Page Next Page Table of Contents Guide to Patient and Family Engagement Executive Summary Introduction Methods Findings Implications for the Guide Summary and Discussion Next Steps References Appendix A: Draft Key In…
  13. www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
    March 01, 2017 - Module 3: Staff Empowerment: Facilitator Notes AHRQ Safety Program for Long-Term Care: HAIs/CAUTI Slide 1: Module 3: Staff Empowerment Say: The Staff Empowerment module will discuss the importance of staff empowerment and strategies for implementing staff empowerment in your facility. Slide 2: Objecti…
  14. psnet.ahrq.gov/web-mm/perils-cross-coverage
    September 22, 2010 - SPOTLIGHT CASE The Perils of Cross Coverage Citation Text: Farnan JM, Arora V. The Perils of Cross Coverage. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2012. Copy Citation Format: Google Scholar BibTeX En…
  15. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
    January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook THE CAHPS DATABASE CAHPS Clinician & Group Survey Database 2018 Chartbook This document is in the public domain and may be used and reprinted without permission in the United States for noncommercial purposes, unless materials are clearly noted as copyri…
  16. www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/08-diagnostic-cap-provider-training-slides.pptx
    August 01, 2021 - Co-producing a Diagnosis Provider Training Slides Toolkit for Engaging Patients and Families To Improve Diagnosis AHRQ Publication No. 21-0047-7-EF August 2021 1 "Just listen to your patient, he is telling you the diagnosis."1 - Sir William Osler This quote from Sir William Osler, who is also commonly referred …
  17. effectivehealthcare.ahrq.gov/sites/default/files/related_files/engaging-caregivers-appendix-b.xlsx
    May 29, 2025 - Table B-1. Evidence Table Table B-1. Details of included studies Author, Year Study Design Country Setting/Transition Adult, Adolescent, or Pediatric Patients Inclusion/Exclusion Criteria Condition Caregiver Details Patient Age, Years (Mean, Unless Specified) Caregiver Age, Years (Mean, Unless Specified) Patient Fe…
  18. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/851971/psn-pdf
    July 31, 2023 - Failure to Adhere to Dietary Restrictions Leading to Complications and Poor Follow-up July 31, 2023 Bohringer C, Bourgeois J, Xiong G, et al. Failure to adhere to dietary restrictions leading to complications and poor follow-up. PSNet [internet]. 2023. https://psnet.ahrq.gov/web-mm/failure-adhere-dietary-restricti…
  19. psnet.ahrq.gov/web-mm/tale-two-falls
    March 27, 2024 - A Tale of Two Falls Citation Text: Jackson V, Satake A. A Tale of Two Falls. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2024. Copy Citation Format: Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged P…
  20. psnet.ahrq.gov/web-mm/falling-through-crack-bedrails
    February 19, 2020 - SPOTLIGHT CASE Falling Through the Crack (in the Bedrails) Citation Text: Dykes PC, Vacca V, Leung WY. Falling Through the Crack (in the Bedrails). PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2016. Copy Citation F…