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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-coaching-feedback-form.pdf
June 02, 2025 - TeamSTEPPS Coaching Feedback Form
Coaching Feedback Form
INSTRUCTIONS
While observing the scripted coaching practice exercise, use this form to document the
demonstrated competencies of the designated coach. The coach works through the designated
issue with the team member, the team member acts out the particula…
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digital.ahrq.gov/ahrq-funded-projects/understanding-cancelrx-impact-clinical-workflows-medication-safety-risks-and/citation/impact
January 01, 2023 - The impact of electronic communication of medication discontinuation (CancelRx) on medication safety: A pilot study.
Citation
Pitts SI, Yang Y, Woodroof T, Mollenkopf NL, Wang NY, Thomas BA, Chen AR. The impact of electronic communication of medication discontinuation (CancelRx) on medication safety: …
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digital.ahrq.gov/ahrq-funded-projects/virtual-continuity-and-its-impact-complex-hospitalized-patients-care/citation/automated
January 01, 2023 - Automated communication tools and computer-based medication reconciliation to decrease hospital discharge medication errors.
Citation
Smith KJ, Handler SM, Kapoor WN, et al. Automated communication tools and computer-based medication reconciliation to decrease hospital discharge medication errors. Am…
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psnet.ahrq.gov/node/73523/psn-pdf
July 21, 2021 - TeamSTEPPS Video Toolkit.
July 21, 2021
AHA Team Training and Project Firstline. Chicago, IL: American Hospital Association, Center for Disease
Control and Prevention; July 2021.
https://psnet.ahrq.gov/issue/teamstepps-video-toolkit
Problems in communication are common contributors to patient care mistakes. This t…
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digital.ahrq.gov/ahrq-funded-projects/optimizing-electronic-health-record-cardiac-care/citation/impact-age-patients
January 01, 2023 - Impact of age on patients' communication and technology preferences in the era of meaningful use: Mixed methods study.
Citation
Clarke MA, Fruhling AL, Sitorius M, Windle TA, Bernard TL, Windle JR. Impact of age on patients' communication and technology preferences in the era of meaningful use: Mixed …
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digital.ahrq.gov/ahrq-funded-projects/cognitive-engineering-complex-decisionmaking-problem-solving-acute-care/citation/ten
January 01, 2023 - Ten best practices for improving emergency medicine provider-nurse communication.
Citation
Hettinger AZ, Benda N, Roth E, Hoffman D, Iyer A, Franklin E, Perry S, Fairbanks RJ, Bisantz AM. Ten best practices for improving emergency medicine provider-nurse communication. J Emerg Med. 2020 Apr;58(4):581-…
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digital.ahrq.gov/ahrq-funded-projects/human-factors-considerations-design-and-implementation-telemedicine-integrated/citation/communication
January 01, 2023 - Communication and teamwork during telemedicine-enabled stroke care in an ambulance
Citation
Joseph A, Chalil Madathil K, Jafarifiroozabadi R, Rogers H, Mihandoust S, Khasawneh A, McNeese N, Holmstedt C, McElligott JT. Communication and teamwork during telemedicine-enabled stroke care in an ambulance. …
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digital.ahrq.gov/ahrq-funded-projects/portals-inpatient-care-evaluating-usability-use-and-patient-experience/citation/understanding
January 01, 2023 - Understanding secure messaging in the inpatient environment: a new avenue for communication and patient engagement.
Citation
Sieck CJ, Walker DM, Hefner JL, et al. Understanding secure messaging in the inpatient environment: a new avenue for communication and patient engagement. Appl Clin Inform. 201…
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psnet.ahrq.gov/node/49810/psn-pdf
November 01, 2017 - Palliative Care: Comfort vs. Harm
November 1, 2017
Jox RJ. Palliative Care: Comfort vs. Harm. PSNet [internet]. 2017.
https://psnet.ahrq.gov/web-mm/palliative-care-comfort-vs-harm
Case Objectives
Recognize errors may be difficult to identify in palliative care.
State that medication errors and errors in communica…
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psnet.ahrq.gov/node/49651/psn-pdf
May 01, 2012 - The Perils of Cross Coverage
May 1, 2012
Farnan JM, Arora V. The Perils of Cross Coverage. PSNet [internet]. 2012.
https://psnet.ahrq.gov/web-mm/perils-cross-coverage
Case Objectives
Explain the recently instituted ACGME duty hour regulations for 2011 as they pertain to handoffs and
care transitions.
Describe ed…
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www.ahrq.gov/hai/cauti-tools/archived-webinars/engaging-nurse-physician-patient-slides.html
August 01, 2018 - Engaging the Nurse, Physician, Patient/Family, CUSP- Learn From Defects
Slide Presentation
Slide 1
Engaging The Nurse, Physician, Patient/Family; CUSP – Learn from Defects
Jenny Tuttle, RN, MSNEd, CNRN
Clinical Nurse Leader
Neuro/Medical/Surgical ICU
Tucson Medical Center
Tucson, Arizona
Christin …
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www.ahrq.gov/research/findings/final-reports/ptfamilyscan/ptfamilysum.html
July 01, 2018 - Guide to Patient and Family Engagement
Executive Summary
Previous Page Next Page
Table of Contents
Guide to Patient and Family Engagement
Executive Summary
Introduction
Methods
Findings
Implications for the Guide
Summary and Discussion
Next Steps
References
Appendix A: Draft Key In…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
March 01, 2017 - Module 3: Staff Empowerment: Facilitator Notes
AHRQ Safety Program for Long-Term Care: HAIs/CAUTI
Slide 1: Module 3: Staff Empowerment
Say:
The Staff Empowerment module will discuss the importance of staff empowerment and strategies for implementing staff empowerment in your facility.
Slide 2: Objecti…
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psnet.ahrq.gov/web-mm/perils-cross-coverage
September 22, 2010 - SPOTLIGHT CASE
The Perils of Cross Coverage
Citation Text:
Farnan JM, Arora V. The Perils of Cross Coverage. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2012.
Copy Citation
Format:
Google Scholar BibTeX En…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_cg_cahps_chartbook.pdf
January 01, 2018 - 2018 CAHPS Clinician & Group Survey Database Chartbook
THE CAHPS DATABASE
CAHPS Clinician & Group Survey Database
2018 Chartbook
This document is in the public domain and may be used and reprinted without permission in the United States
for noncommercial purposes, unless materials are clearly noted as copyri…
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/08-diagnostic-cap-provider-training-slides.pptx
August 01, 2021 - Co-producing a Diagnosis
Provider Training Slides
Toolkit for Engaging Patients and Families To Improve Diagnosis
AHRQ Publication No. 21-0047-7-EF
August 2021
1
"Just listen to your patient, he is telling you the diagnosis."1
- Sir William Osler
This quote from Sir William Osler, who is also commonly referred …
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effectivehealthcare.ahrq.gov/sites/default/files/related_files/engaging-caregivers-appendix-b.xlsx
May 29, 2025 - Table B-1. Evidence Table
Table B-1. Details of included studies
Author, Year Study Design Country Setting/Transition Adult, Adolescent, or Pediatric Patients Inclusion/Exclusion Criteria Condition Caregiver Details Patient Age, Years
(Mean, Unless Specified) Caregiver Age, Years
(Mean, Unless Specified) Patient Fe…
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psnet.ahrq.gov/node/851971/psn-pdf
July 31, 2023 - Failure to Adhere to Dietary Restrictions Leading to
Complications and Poor Follow-up
July 31, 2023
Bohringer C, Bourgeois J, Xiong G, et al. Failure to adhere to dietary restrictions leading to complications
and poor follow-up. PSNet [internet]. 2023.
https://psnet.ahrq.gov/web-mm/failure-adhere-dietary-restricti…
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psnet.ahrq.gov/web-mm/tale-two-falls
March 27, 2024 - A Tale of Two Falls
Citation Text:
Jackson V, Satake A. A Tale of Two Falls. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2024.
Copy Citation
Format:
Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged P…
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psnet.ahrq.gov/web-mm/falling-through-crack-bedrails
February 19, 2020 - SPOTLIGHT CASE
Falling Through the Crack (in the Bedrails)
Citation Text:
Dykes PC, Vacca V, Leung WY. Falling Through the Crack (in the Bedrails). PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2016.
Copy Citation
F…