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digital.ahrq.gov/sites/default/files/docs/page/building-foundation-for-health-information-exchange-to-improve-poison-control.pdf
April 01, 2014 - Building a Foundation for Health Information Exchange to Improve Poison Control
1
AHRQ Health Information Technology
Exploratory and Developmental Grant to Improve
Health Care Quality through Health IT (R21)
Building a Foundation for
Health Information Exchange
to Improve Poison Control
Poison control centers (…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
March 01, 2021 - Improving Patient Experience in Large Organizations webcast - Skootsky
26
Ambulatory Patient
Experience Improvement
Samuel A. Skootsky, MD
Chief Medical Officer
UCLA Faculty Practice Group and Medical Group
UCLA Health
March 2021
UCLA Health Ambulatory Care Locations
Owned and operated by UCLA Health
Com…
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www.ahrq.gov/hai/quality/tools/cauti-ltc/education-bundles.html
February 01, 2019 - Educational Bundles
Toolkit To Reduce CAUTI and Other HAIs in Long-Term Care Facilities
Educational bundles provide evidence-based prevention practices and strategies to reduce catheter-associated urinary tract infection (CAUTI) and other HAIs in the long-term care (LTC) setting. The bundles include slide set…
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psnet.ahrq.gov/node/37168/psn-pdf
February 03, 2011 - Physician scores on a national clinical skills examination
as predictors of complaints to medical regulatory
authorities.
February 3, 2011
Tamblyn R, Abrahamowicz M, Dauphinee D, et al. Physician scores on a national clinical skills examination
as predictors of complaints to medical regulatory authorities. JAMA. 2…
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psnet.ahrq.gov/node/73995/psn-pdf
October 20, 2021 - Potential for medication overdose with ENFit low dose tip
syringe: FDA Safety Communication.
October 20, 2021
MedWatch Safety Alert. Silver Spring, MD: US Food and Drug Administration; October 12, 2021.
https://psnet.ahrq.gov/issue/potential-medication-overdose-enfit-low-dose-tip-syringe-fda-safety-
communication
…
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psnet.ahrq.gov/node/44791/psn-pdf
January 13, 2016 - FDA Drug Safety Communication: FDA cautions about
dosing errors when switching between different oral
formulations of antifungal Noxafil (posaconazole); label
changes approved.
January 13, 2016
US Food and Drug Administration; FDA.
https://psnet.ahrq.gov/issue/fda-drug-safety-communication-fda-cautions-about-dosi…
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psnet.ahrq.gov/node/46548/psn-pdf
April 16, 2018 - Nurses' communication of safety events to nursing home
residents and families.
April 16, 2018
Wagner LM, Driscoll L, Darlington JL, et al. Nurses' Communication of Safety Events to Nursing Home
Residents and Families. J Gerontol Nurs. 2018;44(2):25-32. doi:10.3928/00989134-20171002-01.
https://psnet.ahrq.gov/issue…
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psnet.ahrq.gov/node/37981/psn-pdf
June 16, 2011 - Nurses' perceptions of error communication and
reporting in the intensive care unit.
June 16, 2011
Elder NC, Brungs SM, Nagy M, et al. Nurses' Perceptions of Error Communication and Reporting in the
Intensive Care Unit. J Patient Saf. 2008;4(3). doi:10.1097/pts.0b013e3181839b48.
https://psnet.ahrq.gov/issue/nurses…
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psnet.ahrq.gov/node/838311/psn-pdf
October 12, 2022 - How to reduce stigma and bias in clinical communication:
a narrative review.
October 12, 2022
Healy M, Richard A, Kidia K. How to reduce stigma and bias in clinical communication: a narrative review. J
Gen Intern Med. 2022;37(10):2533-2540. doi:10.1007/s11606-022-07609-y.
https://psnet.ahrq.gov/issue/how-reduce-st…
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psnet.ahrq.gov/issue/focused-team-engagements-enhance-interprofessional-collaboration-and-safety-behaviors-among
March 02, 2022 - Study
Focused team engagements to enhance interprofessional collaboration and safety behaviors among novice nurses and medical residents.
Citation Text:
Manuel R, Barber A, Kern J, et al. Focused team engagements to enhance interprofessional collaboration and safety behaviors among novic…
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psnet.ahrq.gov/issue/improving-communication-and-teamwork-during-labor-feasibility-acceptability-and-safety-study
July 20, 2022 - Study
Improving communication and teamwork during labor: a feasibility, acceptability, and safety study.
Citation Text:
Weiseth A, Plough A, Aggarwal R, et al. Improving communication and teamwork during labor: A feasibility, acceptability, and safety study. Birth. 2022;49(4):637-647. do…
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psnet.ahrq.gov/issue/i-guess-ill-wait-hear-communication-blood-test-results-primary-care-qualitative-study
November 16, 2022 - Study
'I guess I'll wait to hear'- communication of blood test results in primary care a qualitative study.
Citation Text:
Watson J, Salisbury C, Whiting PF, et al. ‘I guess I’ll wait to hear’— communication of blood test results in primary care a qualitative study. Br J Gen Pract. 2022;…
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psnet.ahrq.gov/issue/communication-during-interhospital-transfers-emergency-general-surgery-patients-qualitative
August 24, 2022 - Study
Communication during interhospital transfers of emergency general surgery patients: a qualitative study of challenges and opportunities.
Citation Text:
Alagoz E, Saucke M, Arroyo N, et al. Communication during interhospital transfers of emergency general surgery patients: a qualita…
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psnet.ahrq.gov/issue/communication-incidental-imaging-findings-inpatient-discharge-summaries-after-implementation
August 19, 2020 - Study
Communication of incidental imaging findings on inpatient discharge summaries after implementation of electronic health record notification system.
Citation Text:
Mattay G, Mallikarjun K, Grow P, et al. Communication of incidental imaging findings on inpatient discharge summaries a…
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Tool: Handoff
A handoff is a standardized method for transferring information, along with authority and responsibility, during transitions in patient care. Handoffs include the transfer of knowledge and information about the degree of uncertainty (uncertainty about diagnoses, etc.), response to treatment, recen…
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psnet.ahrq.gov/issue/intended-and-unintended-consequences-communication-systems-general-internal-medicine
October 31, 2011 - Study
The intended and unintended consequences of communication systems on general internal medicine inpatient care delivery: a prospective observational case study of five teaching hospitals.
Citation Text:
Wu RC, Lo V, Morra D, et al. The intended and unintended consequences of communi…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/contentcalls/assertion-slides/Assertion-Dec-14-2010-508.ppt
January 01, 2010 - On the CUSP: Stop BSI
On the CUSP: Stop BSI
Appropriate Assertion
David Thompson, DNSc, MS, RN
Jill Marsteller, PhD, MPP
Department of Anesthesiology and Critical Care Medicine
The Johns Hopkins Quality and Safety Research Group
*
Communication Styles
Assertive
Aggressive
Passive or Passive Aggressive ?
© 2004…
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psnet.ahrq.gov/issue/empowerment-failure-how-shortcomings-physician-communication-unwittingly-undermine-patient
January 17, 2019 - Study
Empowerment failure: how shortcomings in physician communication unwittingly undermine patient autonomy.
Citation Text:
Ubel PA, Scherr KA, Fagerlin A. Empowerment Failure: How Shortcomings in Physician Communication Unwittingly Undermine Patient Autonomy. Am J Bioeth. 2017;17(11):…
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psnet.ahrq.gov/issue/comparison-health-care-worker-satisfaction-vs-after-implementation-communication-and-optimal
December 09, 2020 - Study
Comparison of health care worker satisfaction before vs after implementation of a communication and optimal resolution program in acute care hospitals.
Citation Text:
Friedson AI, Humphreys A, LeCraw F, et al. Comparison of health care worker satisfaction before vs after implementa…
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psnet.ahrq.gov/issue/ensuring-effective-care-transition-communication-implementation-electronic-medical-record
July 12, 2023 - Study
Ensuring effective care transition communication: implementation of an electronic medical record-based tool for improved cancer treatment handoffs between clinic and infusion nurses.
Citation Text:
Pandya C, Clarke T, Scarsella E, et al. Ensuring Effective Care Transition Communica…