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psnet.ahrq.gov/node/39677/psn-pdf
April 12, 2011 - Pharmacy student knowledge and communication of
medication errors.
April 12, 2011
Rickles NM, Noland CM, Tramontozzi A, et al. Pharmacy student knowledge and communication of
medication errors. Am J Pharm Educ. 2010;74(4):60.
https://psnet.ahrq.gov/issue/pharmacy-student-knowledge-and-communication-medication-erro…
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psnet.ahrq.gov/web-mm/good-catch-operating-room
August 27, 2017 - Good Catch in the Operating Room
Citation Text:
Day J, Paige JT. Good Catch in the Operating Room. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2019.
Copy Citation
Format:
Google Scholar BibTeX EndNote X3 XML EndNote …
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www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6w.html
June 01, 2014 - Care Coordination Measures Atlas Update
Chapter 6. Measure Maps and Profiles (continued, 24)
Previous Page Next Page
Table of Contents
Care Coordination Measures Atlas Update
Chapter 1: Background
Chapter 2. What is Care Coordination?
Chapter 3. Care Coordination Measurement Framework
Chapte…
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospitalresourcelist.pdf
January 01, 2019 - Handoff Communication Tools
https://www.beckersasc.com/asc-quality-infection-control/10-patient-handoff-
communications-tools … This article lists 10 tools to assist in better
patient handoff communications and to avoid errors.
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www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
January 01, 2024 - This finding indicates room for improvement in
communications with nonprovider staff on these items,
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psnet.ahrq.gov/issue/effects-crew-resource-management-teamwork-and-safety-climate-veterans-health-administration
December 11, 2024 - Study
The effects of crew resource management on teamwork and safety climate at Veterans Health Administration facilities.
Citation Text:
Schwartz ME, Welsh DE, Paull DE, et al. The effects of crew resource management on teamwork and safety climate at Veterans Health Administration facil…
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psnet.ahrq.gov/issue/patient-safety-actioning-and-communicating-blood-test-results-primary-care-uk-wide-audit
August 03, 2022 - Study
Patient safety in actioning and communicating blood test results in primary care: a UK wide audit using the Primary Care Academic CollaboraTive (PACT).
Citation Text:
Watson J, Duncan P, Burrell A, et al. Patient safety in actioning and communicating blood test results in primary c…
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digital.ahrq.gov/ahrq-funded-projects/first-do-no-harm-using-health-information-technology-reduce-use-preventive
January 01, 2023 - "First, Do No Harm": Using Health Information Technology to Reduce Use of Preventive Services with Potential Harms
Project Description
Annual Summaries
Project Details -
Completed
Contract Number
290-09-00032U
Funding Mechanism(s)
…
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psnet.ahrq.gov/issue/communicating-patients-about-diagnostic-errors-breast-cancer-care-providers-attitudes
March 11, 2013 - Study
Communicating with patients about diagnostic errors in breast cancer care: providers' attitudes, experiences, and advice
Citation Text:
Reisch LM, Prouty CD, Elmore JG, et al. Communicating with patients about diagnostic errors in breast cancer care: Providers’ attitudes, experienc…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/webinar-012220-shaller.pdf
June 02, 2025 - Understanding CAHPS® Surveys: A Primer for New Users - Shaller
HOW ARE SURVEY RESULTS
USED?
Dale Shaller, M.P.A.
Principal
Shaller Consulting Group
How Are Survey Results Used?
• Quality improvement
• Public reporting
• Value-based payment
• Recognition and certification
• Research
30
Using CAHPS Surve…
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psnet.ahrq.gov/issue/closing-loop-test-results-reduce-communication-failures-rapid-review-evidence-practice-and
March 11, 2020 - Review
Closing the loop on test results to reduce communication failures: a rapid review of evidence, practice and patient perspectives.
Citation Text:
Wright B, Lennox A, Graber ML, et al. Closing the loop on test results to reduce communication failures: a rapid review of evidence, pra…
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psnet.ahrq.gov/issue/nurse-physician-communication-long-term-care-setting-perceived-barriers-and-impact-patient
February 23, 2011 - Study
Nurse-physician communication in the long-term care setting: perceived barriers and impact on patient safety.
Citation Text:
Tjia J, Mazor KM, Field T, et al. Nurse-physician communication in the long-term care setting: perceived barriers and impact on patient safety. J Patient S…
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psnet.ahrq.gov/issue/does-team-reflexivity-impact-teamwork-and-communication-interprofessional-hospital-based
July 21, 2017 - Review
Emerging Classic
Does team reflexivity impact teamwork and communication in interprofessional hospital-based healthcare teams? A systematic review and narrative synthesis.
Citation Text:
McHugh SK, Lawton R, O'Hara JK, et al. Does team reflexivity impact …
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psnet.ahrq.gov/issue/technology-based-closed-loop-tracking-improving-communication-and-follow-pathology-results
May 25, 2022 - Study
Technology-based closed-loop tracking for improving communication and follow-up of pathology results.
Citation Text:
Rajan SS, Baldwin J, Giardina TD, et al. Technology-based closed-loop tracking for improving communication and follow-up of pathology results. J Patient Saf. 2022;18…
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www.ahrq.gov/nursing-home/resources/communication-strategies.html
May 01, 2021 - Communication Strategies for Keeping Families Up to Date
Resource: Communication Strategies for Keeping Families Up to Date (PDF, 75.2 KB)
This document provides ideas for communicating with family members of residents during COVID-19. It offers a list of tactics to ensure important communication is sha…
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psnet.ahrq.gov/node/35956/psn-pdf
August 02, 2010 - Patient Guide: 10 Ways to Improve Communication with
Your Doctor.
August 2, 2010
Patient Guide: 10 Ways to Improve Communication With Your Doctor. J Patient Saf. 2008;1(4).
doi:10.1097/01.jps.0000199856.82316.50.
https://psnet.ahrq.gov/issue/patient-guide-10-ways-improve-communication-your-doctor
This article lis…
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psnet.ahrq.gov/node/49858/psn-pdf
April 01, 2019 - What Happened on Telemetry?
April 1, 2019
Sandau KE, Funk M. What Happened on Telemetry? PSNet [internet]. 2019.
https://psnet.ahrq.gov/web-mm/what-happened-telemetry
Case Objectives
Describe current hospital practices for continuous telemetry monitoring.
Appreciate key recommendations from the Update to Practice…
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psnet.ahrq.gov/node/41437/psn-pdf
January 03, 2017 - Making the transition to nursing bedside shift reports.
January 3, 2017
Wakefield DS, Ragan R, Brandt J, et al. Making the transition to nursing bedside shift reports. Jt Comm J
Qual Patient Saf. 2012;38(6):243-53.
https://psnet.ahrq.gov/issue/making-transition-nursing-bedside-shift-reports
Efforts to improve comm…
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psnet.ahrq.gov/node/866111/psn-pdf
June 12, 2024 - Does nurse use of a standardized flowsheet to document
communication with advanced providers provide a
mechanism to detect pulse oximetry failures? A
retrospective study of electronic health record data.
June 12, 2024
Gleason KT, Tran A, Fawzy A, et al. Does nurse use of a standardized flowsheet to document
commu…
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/child-hcahps-overview-survey.pdf
June 02, 2025 - Introducing the Child HCAHPS® Survey Database webcast-Toomey-1
OVERVIEW OF THE
CHILD HCAHPS SURVEY
Sara Toomey, MD, MPhil, MPH, MSc
Chief Safety and Quality Officer, SVP
Chief Experience Officer
Director/PI, Center of Excellence for Pediatric Quality Measurement
Boston Children’s Hospital
Child HCAHPS Survey I…