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digital.ahrq.gov/ahrq-funded-projects/supporting-continuity-care-poisonings-electronic-information-exchange
January 01, 2023 - Supporting Continuity of Care for Poisonings With Electronic Information Exchange
Project Final Report ( PDF , 197.08 KB) Disclaimer
Disclaimer
The findings and conclusions in this document are those of the author(s), who are responsible for its content, and do not necessarily …
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d6_combo_implementationplan.pdf
June 02, 2025 - Implementation Plan
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
i Tool D.6
Implementation Plan
What is the purpose of this tool? The purpose of the implementation plan is to provide a format
in which to:
• Define the tasks/actions required to implement each selec…
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psnet.ahrq.gov/issue/smartphones-let-surgeons-know-whatsapp-analysis-communication-emergency-surgical-teams
April 06, 2015 - Study
Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams.
Citation Text:
Johnston MJ, King D, Arora S, et al. Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams. Am J Surg. 2015;209(1):45-51. doi:…
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psnet.ahrq.gov/issue/formative-evaluation-video-reflexive-ethnography-method-applied-physician-nurse-dyad
December 02, 2020 - Study
Formative evaluation of the video reflexive ethnography method, as applied to the physician–nurse dyad.
Citation Text:
Manojlovich M, Frankel RM, Harrod M, et al. Formative evaluation of the video reflexive ethnography method, as applied to the physician-nurse dyad. BMJ Qual Saf. 2…
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psnet.ahrq.gov/issue/discrepant-perceptions-communication-teamwork-and-situation-awareness-among-surgical-team
August 12, 2020 - Study
Discrepant perceptions of communication, teamwork and situation awareness among surgical team members.
Citation Text:
Wauben LSGL, van Doorn CMD-, van Wijngaarden JDH, et al. Discrepant perceptions of communication, teamwork and situation awareness among surgical team members. In…
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psnet.ahrq.gov/issue/supporting-patient-safety-examining-communication-within-delivery-suite-teams-through
March 25, 2009 - Study
Supporting patient safety: examining communication within delivery suite teams through contrasting approaches to research observation.
Citation Text:
Berridge E-J, Mackintosh NJ, Freeth DS. Supporting patient safety: Examining communication within delivery suite teams through con…
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psnet.ahrq.gov/issue/communication-and-patient-safety-training-programme-all-healthcare-staff-can-it-make
July 01, 2017 - Study
A 'Communication and Patient Safety' training programme for all healthcare staff: can it make a difference?
Citation Text:
Lee P, Allen K, Daly M. A ‘Communication and Patient Safety’ training programme for all healthcare staff: can it make a difference? BMJ Qual Saf. 2011;21(1).…
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/experience-research/byrne-jm-et
January 01, 2023 - Byrne JM et al. 2009 "Initial experience with patient-clinician secure messaging at a VA medical center."
Reference
Byrne JM, Elliott S, Firek A. Initial experience with patient-clinician secure messaging at a VA medical center. J Am Med Inform Assoc 2009;16(2):267-270.
[Link]
Abstract
"The …
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psnet.ahrq.gov/node/41670/psn-pdf
September 12, 2012 - Task uncertainty and communication during nursing shift
handovers.
September 12, 2012
Mayor E, Bangerter A, Aribot M. Task uncertainty and communication during nursing shift handovers. J Adv
Nurs. 2012;68(9):1956-66. doi:10.1111/j.1365-2648.2011.05880.x.
https://psnet.ahrq.gov/issue/task-uncertainty-and-communicat…
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psnet.ahrq.gov/node/40408/psn-pdf
July 08, 2013 - Assessing residents' communication skills: disclosure of
an adverse event to a standardized patient.
July 8, 2013
Posner G, Nakajima A. Assessing residents' communication skills: disclosure of an adverse event to a
standardized patient. J Obstet Gynaecol Can. 2011;33(3):262-268.
https://psnet.ahrq.gov/issue/assess…
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psnet.ahrq.gov/node/46442/psn-pdf
October 04, 2017 - Handoff Communication.
October 4, 2017
APSF Newsletter. October 2017;32:29-56.
https://psnet.ahrq.gov/issue/handoff-communication
Handoff processes are known to carry risks of communication errors. This special issue focuses on
transfers involving anesthesia care. Articles review different types of handoffs, chara…
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psnet.ahrq.gov/node/39584/psn-pdf
June 11, 2010 - Patterns of nurse–physician communication and
agreement on the plan of care.
June 11, 2010
O'Leary KJ, Thompson JA, Landler MP, et al. Patterns of nurse-physician communication and agreement
on the plan of care. Qual Saf Health Care. 2010;19(3):195-9. doi:10.1136/qshc.2008.030221.
https://psnet.ahrq.gov/issue/patt…
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psnet.ahrq.gov/node/41753/psn-pdf
March 11, 2013 - Barriers and facilitators to communicating nursing errors
in long-term care settings.
March 11, 2013
Wagner LM, Damianakis T, Pho L, et al. Barriers and facilitators to communicating nursing errors in long-
term care settings. J Patient Saf. 2013;9(1):1-7. doi:10.1097/PTS.0b013e3182699919.
https://psnet.ahrq.gov/i…
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psnet.ahrq.gov/node/41353/psn-pdf
May 09, 2012 - Speaking up, being heard: registered nurses' perceptions
of workplace communication.
May 9, 2012
Garon M. Speaking up, being heard: registered nurses' perceptions of workplace communication. J Nurs
Manag. 2012;20(3):361-71. doi:10.1111/j.1365-2834.2011.01296.x.
https://psnet.ahrq.gov/issue/speaking-being-heard-reg…
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psnet.ahrq.gov/issue/new-horizons-patient-safety-understanding-communication-case-studies-physicians
December 15, 2021 - Book/Report
New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians.
Citation Text:
New Horizons in Patient Safety: Understanding Communication: Case Studies for Physicians. Hannawa AF, Wu AW, Juhasz RS, eds. Berlin, Germany: DeGruyter; 2017. ISBN: 978311…
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www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/module7-presenters-notes.pdf
January 01, 2008 - TeamSTEPPS® Diagnosis Improvement: Module 7: Putting It All Together
Slide 1
TeamSTEPPS® for Diagnosis
Improvement
…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/ldusafety_facguide.pdf
May 01, 2017 - Labor and Delivery Unit Safety
AHRQ Safety Program for Perinatal Care
Labor and Delivery Unit Safety
AHRQ Publication No. 17-0003-21-EF
May 2017
SAY:
The “Labor and Delivery Unit Safety” bundle
provides information on the key safety
elements concerning four specific situations
encountered in labor and deliv…
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.docx
June 02, 2025 - TO
Project Evaluation and Debriefing
What is the purpose of this tool? The purpose of the project evaluation is to:
Identify factors that contributed to the team’s success.
Identify factors that hindered the team’s success.
Identify additional clinical areas in the organization where the best practice can be implemen…
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www.ahrq.gov/sites/default/files/2025-04/rising-report.pdf
January 01, 2025 - Final Progress Report: Promoting Safe Care Transitions: Simulation-Based Mastery Learning to Improve Communication in Times of Diagnostic Uncertainty
Title Page
TITLE: Promoting safe care transitions: Simulation-based mastery learning to improve communication in
times of diagnostic uncertainty
PRINCIPAL INVESTIG…
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psnet.ahrq.gov/node/42495/psn-pdf
November 18, 2013 - The role of technology in clinician-to-clinician
communication.
November 18, 2013
McElroy LM, Ladner DP, Holl JL. The role of technology in clinician-to-clinician communication. BMJ Qual
Saf. 2013;22(12):981-3. doi:10.1136/bmjqs-2013-002191.
https://psnet.ahrq.gov/issue/role-technology-clinician-clinician-communic…