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  1. www.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide4/apd.html
    August 01, 2022 - Event Investigation and Analysis Guide: Appendix D CANDOR Tool PROCESS QUESTIONS TO REVIEW Y/N CONTRIBUTING OR CAUSAL FACTOR Y/N FINDINGS / COMMENTS COMMUNICATION Did all caregivers have access to all pertinent information needed to make the best decisions for the patient? (e.g.,…
  2. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/36754/psn-pdf
    August 09, 2011 - Improving patient safety and communication through care rounds in a pediatric oncology outpatient clinic. August 9, 2011 Blough CA, Walrath JM. Improving patient safety and communication through care rounds in a pediatric oncology outpatient clinic. J Nurs Care Qual. 2007;22(2):159-63. https://psnet.ahrq.gov/issue…
  3. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39643/psn-pdf
    December 21, 2014 - A systematic quantitative assessment of risks associated with poor communication in surgical care. December 21, 2014 Nagpal K, Vats A, Ahmed K, et al. A systematic quantitative assessment of risks associated with poor communication in surgical care. Arch Surg. 2010;145(6):582-8. doi:10.1001/archsurg.2010.105. http…
  4. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/37150/psn-pdf
    January 02, 2017 - Using the Communication and Teamwork Skills (CATS) assessment to measure health care team performance. January 2, 2017 Frankel A, Gardner R, Maynard L, et al. Using the Communication and Teamwork Skills (CATS) Assessment to measure health care team performance. Jt Comm J Qual Patient Saf. 2007;33(9):549-58. https:…
  5. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/50805/psn-pdf
    January 15, 2020 - Advancing safety with closed-loop communication of test results. January 15, 2020 Quick Safety. December 17, 2019;(52):1-3. https://psnet.ahrq.gov/issue/advancing-safety-closed-loop-communication-test-results Incomplete or delayed test result communication is a known factor in diagnostic error. This article shares…
  6. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/40658/psn-pdf
    August 03, 2011 - Development and validation of a tool to improve paediatric referral/consultation communication. August 3, 2011 Stille CJ, Mazor KM, Meterko V, et al. Development and validation of a tool to improve paediatric referral/consultation communication. BMJ Qual Saf. 2011;20(8):692-7. doi:10.1136/bmjqs.2010.045781. https:…
  7. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/37703/psn-pdf
    February 18, 2011 - Reducing diagnostic errors through effective communication: harnessing the power of information technology. February 18, 2011 Singh H, Naik AD, Rao R, et al. Reducing Diagnostic Errors through Effective Communication: Harnessing the Power of Information Technology. J Gen Intern Med. 2008;23(4). doi:10.1007/s11606-…
  8. www.ahrq.gov/hai/cusp/modules/patient-family-engagement/alt-text-tab.html
    September 01, 2013 - Patient Family Engagement PowerPoint Content and Alternate Text CUSP Toolkit The Patient and Family Engagement module of the Comprehensive Unit-based Safety Program (CUSP) Toolkit. The CUSP toolkit is a modular approach to patient safety, and modules presented in this toolkit are interconnected and are aimed …
  9. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-slides.html
    July 01, 2023 - Patient and Family Engagement for Perinatal Safety AHRQ Safety Program for Perinatal Care Slide 1: AHRQ Safety Program for Perinatal Care Patient and Family Engagement for Perinatal Safety Slide 2: Learning Objectives Image: Four ascending steps show the learnin objectives: Explore the role of p…
  10. www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-1.pdf
    January 31, 2024 - • The dissemination working group is responsible for ongoing communications to Michigan stakeholders … Day (Altarum Institute) and oversees regular communications about HH4M efforts to Michigan stakeholders … • The Marketing and Communications Team leads the implementation of the website, podcast, and social … • The Marketing and Communications Team is led by Catherine Sullivan, MS, RD (MetroHealth), and … They will have access to the website and other regular communications.
  11. www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d8_combo_projectevaluation.pdf
    June 02, 2025 - Project Evaluation and Debriefing Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool D.8 Project Evaluation and Debriefing What is the purpose of this tool? The purpose of the project evaluation is to: • Identify factors that contributed to the team’s success. •…
  12. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/pf-engagement-fac-guide.html
    July 01, 2023 - Patient and Family Engagement for Perinatal Safety: Facilitator Guide AHRQ Safety Program for Perinatal Care Slide 1: Patient and Family Engagement for Perinatal Safety Say: The Patient and Family Engagement module focuses on an important topic: making sure patients and their family members understand w…
  13. psnet.ahrq.gov/web-mm/hard-swallow
    April 26, 2023 - Hard to Swallow Citation Text: Driver J. Hard to Swallow. PSNet [internet]. Rockville (MD): Agency for Healthcare Research and Quality, US Department of Health and Human Services. 2004. Copy Citation Format: Google Scholar BibTeX EndNote X3 XML EndNote 7 XML Endnote tagged PubMedId RIS …
  14. www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/mental-health-and-emotional-wellbeing.pdf
    March 01, 2022 - Best Practices for Promoting Mental Health and Emotional Well-Being Among Nursing Home Staff Best Practices for Promoting Mental Health and Emotional Well-Being Among Nursing Home Staff Nursing home staff routinely face stressful and emotionally draining working co…
  15. www.ahrq.gov/antibiotic-use/ambulatory-care/strategies/index.html
    October 01, 2022 - Learn Strategies for Communicating With Colleagues, Patients, and Families About Antibiotic Prescribing In ambulatory care, reaching consensus on how a practice will manage antibiotic prescribing can help create a standard approach to prescribing so patients receive the same message from all clinicians in the p…
  16. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/Comparison_of_CG-CAHPS_v3_and_v2.pdf
    July 01, 2015 - Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey Page 1 of 4 Comparability of Results for the 2.0 and 3.0 Versions of the CAHPS Clinician & Group Survey In July 2015, the Agency for Healthcare Research and Quality (AHRQ) released version 3.0 of the CAHPS Clinici…
  17. digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/shachak-et-al-2009
    January 01, 2009 - Shachak A et al. 2009 "Primary care physicians' use of an electronic medical record system: a cognitive task analysis." Reference Shachak A, Hadas-Dayagi M, Ziv A, et al. Primary care physicians use of an electronic medical record system: a cognitive task analysis. J Gen Intern Med 2009;24(3):341-348.…
  18. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39785/psn-pdf
    October 13, 2010 - Supporting patient safety: examining communication within delivery suite teams through contrasting approaches to research observation. October 13, 2010 Berridge E-J, Mackintosh NJ, Freeth DS. Supporting patient safety: Examining communication within delivery suite teams through contrasting approaches to research o…
  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/37862/psn-pdf
    April 22, 2011 - Impact of patient communication problems on the risk of preventable adverse events in acute care settings. April 22, 2011 Bartlett G, Blais R, Tamblyn R, et al. Impact of patient communication problems on the risk of preventable adverse events in acute care settings. CMAJ. 2008;178(12):1555-62. doi:10.1503/cmaj.070…
  20. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/39657/psn-pdf
    July 07, 2010 - Health literacy and the quality of physician–patient communication during hospitalization. July 7, 2010 Kripalani S, Jacobson TA, Mugalla IC, et al. Health literacy and the quality of physician-patient communication during hospitalization. J Hosp Med. 2010;5(5). doi:10.1002/jhm.667. https://psnet.ahrq.gov/issue/he…