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psnet.ahrq.gov/issue/teamwork-and-communication-surgical-teams-implications-patient-safety
March 25, 2020 - Study
Teamwork and communication in surgical teams: implications for patient safety.
Citation Text:
Teamwork and communication in surgical teams: implications for patient safety. Mills P; Neily J; Dunn E.
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www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
May 01, 2023 - Tool: Closed-Loop Communication
Closed-loop communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods including call-outs, check-backs, and teach-back.
The illustration below captures the three key elements of closed-loop communication.
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psnet.ahrq.gov/issue/human-error-not-communication-and-systems-underlies-surgical-complications
November 18, 2020 - Study
Human error, not communication and systems, underlies surgical complications.
Citation Text:
Fabri PJ, Zayas-Castro JL. Human error, not communication and systems, underlies surgical complications. Surgery. 2008;144(4):557-63; discussion 563-5. doi:10.1016/j.surg.2008.06.011.
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www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
July 01, 2023 - Teamwork and Communication for Perinatal Safety
Toolkit for Improving Perinatal Safety
This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand CUSP and its application to perinatal safety.
Learn About CUSP for Perinatal Safety
Slide Presentation (…
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psnet.ahrq.gov/issue/debunking-myth-majority-medical-errors-are-attributed-communication
February 14, 2024 - Journal Article
Debunking the myth that the majority of medical errors are attributed to communication.
Citation Text:
Clapper TC, Ching K. Debunking the myth that the majority of medical errors are attributed to communication. Med Educ. 2020;54(1):74-81. doi:10.1111/medu.13821.
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psnet.ahrq.gov/issue/communicating-patients-about-medical-errors-review-literature
December 23, 2008 - Review
Classic
Communicating with patients about medical errors: a review of the literature.
Citation Text:
Mazor KM, Simon SR, Gurwitz JH. Communicating with patients about medical errors: a review of the literature. Arch Intern Med. 2004;164(15):1690-7.
Co…
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psnet.ahrq.gov/issue/symposium-patient-safety-collaboration-communication-and-physician-leadership
April 19, 2011 - Special or Theme Issue
Symposium: Patient Safety: Collaboration, Communication, and Physician Leadership.
Citation Text:
Symposium: Patient Safety: Collaboration, Communication, and Physician Leadership. Herndon JH, ed. Clin Orthop Relat Res. 2015;473:1544-1551;1566-1597;1600-1608;1612-1…
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psnet.ahrq.gov/issue/perceptions-effective-and-ineffective-nurse-physician-communication-hospitals
June 28, 2017 - Study
Perceptions of effective and ineffective nurse–physician communication in hospitals.
Citation Text:
Robinson P, Gorman G, Slimmer LW, et al. Perceptions of effective and ineffective nurse-physician communication in hospitals. Nurs Forum. 2010;45(3):206-16. doi:10.1111/j.1744-6198…
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psnet.ahrq.gov/issue/draft-guidelines-safe-communication-electronic-medication-information
September 30, 2020 - Newspaper/Magazine Article
Draft Guidelines for the Safe Communication of Electronic Medication Information.
Citation Text:
Draft Guidelines for the Safe Communication of Electronic Medication Information. Institute for Safe Medication Practices. Acute Care Edition. August 27, 2015;2;1-3…
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www.ahrq.gov/hai/cusp/videos/11c-effectivecomm/index.html
June 01, 2018 - Effective Patient and Family Communication
The CUSP toolkit includes training tools to make care safer by improving the foundation of how your physicians, nurses, and other clinical team members work together. These videos reinforce the material presented in each module of the CUSP toolkit.
Effective Patient …
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psnet.ahrq.gov/issue/daily-dose-communication-improve-quality-and-safety-outcomes
September 15, 2009 - Review
A daily dose of communication to improve quality and safety outcomes.
Citation Text:
Halm MA. A daily dose of communication to improve quality and safety outcomes. Am J Crit Care. 2024;33(4):305-310. doi:10.4037/ajcc2024318.
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication
AHRQ Safety Program for Perinatal Care
Implement Teamwork and Communication for Perinatal Safety
AHRQ Publication No. 17-0003-3-EF
May 2017
1
Learning Objectives
2
AHRQ Safety Program for Perinatal Care
Teamwork & Comm.
2
Basic Com…
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psnet.ahrq.gov/issue/health-literacy-and-communication-quality-health-care-organizations
November 26, 2014 - Study
Health literacy and communication quality in health care organizations.
Citation Text:
Wynia M, Osborn CY. Health literacy and communication quality in health care organizations. J Health Commun. 2010;15 Suppl 2:102-15. doi:10.1080/10810730.2010.499981.
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www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
September 01, 2022 - Communicating With Patients and Families About Antibiotic Decisions – Facilitator Guide
AHRQ Safety Program for Improving Antibiotic Use
1
Communicating With Patients and Families About Antibiotic Decisions
Ambulatory Care
Slide Title and Commentary
Slide Number and Slide
Communicating With Patients and Famil…
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psnet.ahrq.gov/issue/communication-errors-radiology-pitfalls-and-how-avoid-them
September 24, 2017 - Review
Communication errors in radiology—pitfalls and how to avoid them.
Citation Text:
Waite S, Scott JM, Drexler I, et al. Communication errors in radiology - Pitfalls and how to avoid them. Clin Imaging. 2018;51:266-272. doi:10.1016/j.clinimag.2018.05.025.
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effectivehealthcare.ahrq.gov/health-topics/speech-and-communication-disorders
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psnet.ahrq.gov/issue/ismp-guidelines-safe-electronic-communication-medication-information
May 07, 2019 - Book/Report
ISMP Guidelines for Safe Electronic Communication of Medication Information.
Citation Text:
ISMP Guidelines for Safe Electronic Communication of Medication Information. Horsham, PA: Institute for Safe Medication Practices; January 2019.
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psnet.ahrq.gov/issue/promoting-patient-safety-perioperative-hand-communication
April 22, 2011 - Commentary
Promoting patient safety with perioperative hand-off communication.
Citation Text:
Robinson NL. Promoting Patient Safety With Perioperative Hand-off Communication. J Perianesth Nurs. 2016;31(3):245-53. doi:10.1016/j.jopan.2014.08.144.
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psnet.ahrq.gov/issue/disclosing-medical-mistakes-communication-management-plan-physicians
November 16, 2022 - Commentary
Disclosing medical mistakes: a communication management plan for physicians.
Citation Text:
Petronio S, Torke A, Bosslet G, et al. Disclosing medical mistakes: a communication management plan for physicians. Perm J. 2013;17(2):73-9. doi:10.7812/TPP/12-106.
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psnet.ahrq.gov/issue/inpatient-notes-mistakes-hospital-communicating-apologizing-and-beyond
September 04, 2024 - Commentary
Inpatient Notes: mistakes in the hospital—communicating, apologizing, and beyond.
Citation Text:
Kachalia A. Web Exclusives. Annals for Hospitalists Inpatient Notes - Mistakes in the Hospital-Communicating, Apologizing, and Beyond. Ann Intern Med. 2016;165(12):HO2-HO3. doi:10.…