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  1. psnet.ahrq.gov/issue/teamwork-and-communication-surgical-teams-implications-patient-safety
    March 25, 2020 - Study Teamwork and communication in surgical teams: implications for patient safety. Citation Text: Teamwork and communication in surgical teams: implications for patient safety. Mills P; Neily J; Dunn E. Copy Citation Save Save to your library Print…
  2. www.ahrq.gov/teamstepps-program/curriculum/communication/tools/loop.html
    May 01, 2023 - Tool: Closed-Loop Communication Closed-loop communication uses verbal feedback to ensure that messages are correctly understood by recipients using methods including call-outs, check-backs, and teach-back. The illustration below captures the three key elements of closed-loop communication.
  3. psnet.ahrq.gov/issue/human-error-not-communication-and-systems-underlies-surgical-complications
    November 18, 2020 - Study Human error, not communication and systems, underlies surgical complications. Citation Text: Fabri PJ, Zayas-Castro JL. Human error, not communication and systems, underlies surgical complications. Surgery. 2008;144(4):557-63; discussion 563-5. doi:10.1016/j.surg.2008.06.011. C…
  4. www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
    July 01, 2023 - Teamwork and Communication for Perinatal Safety Toolkit for Improving Perinatal Safety This pillar presents six concepts of the Comprehensive Unit-based Safety Program (CUSP) to help teams understand CUSP and its application to perinatal safety. Learn About CUSP for Perinatal Safety Slide Presentation (…
  5. psnet.ahrq.gov/issue/debunking-myth-majority-medical-errors-are-attributed-communication
    February 14, 2024 - Journal Article Debunking the myth that the majority of medical errors are attributed to communication. Citation Text: Clapper TC, Ching K. Debunking the myth that the majority of medical errors are attributed to communication. Med Educ. 2020;54(1):74-81. doi:10.1111/medu.13821. Copy C…
  6. psnet.ahrq.gov/issue/communicating-patients-about-medical-errors-review-literature
    December 23, 2008 - Review Classic Communicating with patients about medical errors: a review of the literature. Citation Text: Mazor KM, Simon SR, Gurwitz JH. Communicating with patients about medical errors: a review of the literature. Arch Intern Med. 2004;164(15):1690-7. Co…
  7. psnet.ahrq.gov/issue/symposium-patient-safety-collaboration-communication-and-physician-leadership
    April 19, 2011 - Special or Theme Issue Symposium: Patient Safety: Collaboration, Communication, and Physician Leadership. Citation Text: Symposium: Patient Safety: Collaboration, Communication, and Physician Leadership. Herndon JH, ed. Clin Orthop Relat Res. 2015;473:1544-1551;1566-1597;1600-1608;1612-1…
  8. psnet.ahrq.gov/issue/perceptions-effective-and-ineffective-nurse-physician-communication-hospitals
    June 28, 2017 - Study Perceptions of effective and ineffective nurse–physician communication in hospitals. Citation Text: Robinson P, Gorman G, Slimmer LW, et al. Perceptions of effective and ineffective nurse-physician communication in hospitals. Nurs Forum. 2010;45(3):206-16. doi:10.1111/j.1744-6198…
  9. psnet.ahrq.gov/issue/draft-guidelines-safe-communication-electronic-medication-information
    September 30, 2020 - Newspaper/Magazine Article Draft Guidelines for the Safe Communication of Electronic Medication Information. Citation Text: Draft Guidelines for the Safe Communication of Electronic Medication Information. Institute for Safe Medication Practices. Acute Care Edition. August 27, 2015;2;1-3…
  10. www.ahrq.gov/hai/cusp/videos/11c-effectivecomm/index.html
    June 01, 2018 - Effective Patient and Family Communication The CUSP toolkit includes training tools to make care safer by improving the foundation of how your physicians, nurses, and other clinical team members work together. These videos reinforce the material presented in each module of the CUSP toolkit. Effective Patient …
  11. psnet.ahrq.gov/issue/daily-dose-communication-improve-quality-and-safety-outcomes
    September 15, 2009 - Review A daily dose of communication to improve quality and safety outcomes. Citation Text: Halm MA. A daily dose of communication to improve quality and safety outcomes. Am J Crit Care. 2024;33(4):305-310. doi:10.4037/ajcc2024318. Copy Citation Format: DOI Google Scholar B…
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
    May 01, 2017 - AHRQ Safety Program for Perinatal Care: Implement Teamwork and Communication AHRQ Safety Program for Perinatal Care Implement Teamwork and Communication for Perinatal Safety AHRQ Publication No. 17-0003-3-EF May 2017 1 Learning Objectives 2 AHRQ Safety Program for Perinatal Care Teamwork & Comm. 2 Basic Com…
  13. psnet.ahrq.gov/issue/health-literacy-and-communication-quality-health-care-organizations
    November 26, 2014 - Study Health literacy and communication quality in health care organizations. Citation Text: Wynia M, Osborn CY. Health literacy and communication quality in health care organizations. J Health Commun. 2010;15 Suppl 2:102-15. doi:10.1080/10810730.2010.499981. Copy Citation Format…
  14. www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/ambulatory-care/communicating-decisions-guide.docx
    September 01, 2022 - Communicating With Patients and Families About Antibiotic Decisions – Facilitator Guide AHRQ Safety Program for Improving Antibiotic Use 1 Communicating With Patients and Families About Antibiotic Decisions Ambulatory Care Slide Title and Commentary Slide Number and Slide Communicating With Patients and Famil…
  15. psnet.ahrq.gov/issue/communication-errors-radiology-pitfalls-and-how-avoid-them
    September 24, 2017 - Review Communication errors in radiology—pitfalls and how to avoid them. Citation Text: Waite S, Scott JM, Drexler I, et al. Communication errors in radiology - Pitfalls and how to avoid them. Clin Imaging. 2018;51:266-272. doi:10.1016/j.clinimag.2018.05.025. Copy Citation Format: …
  16. effectivehealthcare.ahrq.gov/health-topics/speech-and-communication-disorders
  17. psnet.ahrq.gov/issue/ismp-guidelines-safe-electronic-communication-medication-information
    May 07, 2019 - Book/Report ISMP Guidelines for Safe Electronic Communication of Medication Information. Citation Text: ISMP Guidelines for Safe Electronic Communication of Medication Information. Horsham, PA: Institute for Safe Medication Practices; January 2019. Copy Citation Save …
  18. psnet.ahrq.gov/issue/promoting-patient-safety-perioperative-hand-communication
    April 22, 2011 - Commentary Promoting patient safety with perioperative hand-off communication. Citation Text: Robinson NL. Promoting Patient Safety With Perioperative Hand-off Communication. J Perianesth Nurs. 2016;31(3):245-53. doi:10.1016/j.jopan.2014.08.144. Copy Citation Format: DOI Go…
  19. psnet.ahrq.gov/issue/disclosing-medical-mistakes-communication-management-plan-physicians
    November 16, 2022 - Commentary Disclosing medical mistakes: a communication management plan for physicians. Citation Text: Petronio S, Torke A, Bosslet G, et al. Disclosing medical mistakes: a communication management plan for physicians. Perm J. 2013;17(2):73-9. doi:10.7812/TPP/12-106. Copy Citation …
  20. psnet.ahrq.gov/issue/inpatient-notes-mistakes-hospital-communicating-apologizing-and-beyond
    September 04, 2024 - Commentary Inpatient Notes: mistakes in the hospital—communicating, apologizing, and beyond. Citation Text: Kachalia A. Web Exclusives. Annals for Hospitalists Inpatient Notes - Mistakes in the Hospital-Communicating, Apologizing, and Beyond. Ann Intern Med. 2016;165(12):HO2-HO3. doi:10.…