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psnet.ahrq.gov/innovation/preventing-falls-through-patient-and-family-engagement-create-customized-prevention
July 23, 2024 - Patient Safety Innovations
The I-READI Quality and Safety Framework: Strong Communications
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psnet.ahrq.gov/web-mm/case-patient-flow-management
February 23, 2019 - To reduce and eliminate this risk, several steps, including improved communications and checklists, must
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www.ahrq.gov/sops/international/hospital/translators.html
October 01, 2014 - Organizations with a positive safety culture are characterized by communications founded on mutual trust
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www.ahrq.gov/news/events/nac/2018-03-nac/nacmtg0317-minutes.html
July 01, 2018 - Howard Holland, Director of AHRQ’s Office of Communications, reported that AHRQ’s outreach efforts will
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psnet.ahrq.gov/web-mm/seasonal-care-transition-failure
June 01, 2016 - transitions in care.( 8 ) Similarly, The Joint Commission mandates a standardized approach to handoff communications
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/disruptive-behavior-disorder_consumer.pdf
August 01, 2016 - Eisenberg Center for
Clinical Decisions and Communications Science at Baylor College of
Medicine,
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www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/127-roles-responsibilities-tool.docx
April 01, 2025 - Listen to concerns both during and outside of CUSP meetings and helps to represent staff concerns in communications
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effectivehealthcare.ahrq.gov/sites/default/files/pdf/insomnia_clinician.pdf
August 01, 2017 - Eisenberg Center for
Clinical Decisions and Communications Science at Baylor
College of Medicine, Houston
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www.ahrq.gov/patient-safety/resources/learning-lab/design-environments-long-desc.html
April 01, 2021 - Assessing mental models from communications: patient, family, and care team messaging within the hospital
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www.ahrq.gov/sites/default/files/wysiwyg/topics/IAWG-July-2024-meeting-notes.pdf
January 01, 2024 - The Division
of Laboratory Systems has developed a communications plan to
reach the nation’s laboratories
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-d.pdf
June 02, 2025 - Section 7D
…
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www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/outcomes/chipra-140-section-7-c.pdf
June 02, 2025 - Section 7C
…
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www.ahrq.gov/patient-safety/settings/hospital/candor/demo-program/grants/findings.html
August 01, 2022 - Overall, 75 percent of communications were concluded within 32 days.
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psnet.ahrq.gov/node/42919/psn-pdf
February 05, 2014 - Implementing hospital-based communication-and-
resolution programs: lessons learned in New York City.
February 5, 2014
Mello MM, Senecal SK, Kuznetsov Y, et al. Implementing hospital-based communication-and-resolution
programs: lessons learned in New York City. Health Aff (Millwood). 2014;33(1):30-8.
doi:10.1377/h…
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psnet.ahrq.gov/node/47037/psn-pdf
October 03, 2018 - Redesigning rounds in the ICU: standardizing key
elements improves interdisciplinary communication.
October 3, 2018
O'Brien A, O'Reilly K, Dechen T, et al. Redesigning Rounds in the ICU: Standardizing Key Elements
Improves Interdisciplinary Communication. Jt Comm J Qual Patient Saf. 2018;44(10):590-598.
doi:10.101…
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psnet.ahrq.gov/node/45232/psn-pdf
August 10, 2016 - Promoting patient safety with perioperative hand-off
communication.
August 10, 2016
Robinson NL. Promoting Patient Safety With Perioperative Hand-off Communication. J Perianesth Nurs.
2016;31(3):245-53. doi:10.1016/j.jopan.2014.08.144.
https://psnet.ahrq.gov/issue/promoting-patient-safety-perioperative-hand-commun…
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psnet.ahrq.gov/node/39064/psn-pdf
October 28, 2009 - Use of failure mode and effects analysis for proactive
identification of communication and handoff failures from
organ procurement to transplantation.
October 28, 2009
Steinberger DM, Douglas S, Kirschbaum MS. Use of failure mode and effects analysis for proactive
identification of communication and handoff failur…
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psnet.ahrq.gov/node/43777/psn-pdf
January 01, 2015 - Smartphones let surgeons know WhatsApp: an analysis
of communication in emergency surgical teams.
December 17, 2014
Johnston MJ, King D, Arora S, et al. Smartphones let surgeons know WhatsApp: an analysis of
communication in emergency surgical teams. Am J Surg. 2015;209(1):45-51.
doi:10.1016/j.amjsurg.2014.08.030.…
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psnet.ahrq.gov/node/42920/psn-pdf
February 05, 2014 - How well do we communicate? A comparison of
intraoperative diagnoses listed in pathology reports and
operative notes.
February 5, 2014
Talmon G, Horn A, Wedel W, et al. How well do we communicate?: a comparison of intraoperative
diagnoses listed in pathology reports and operative notes. Am J Clin Pathol. 2013;140(…
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psnet.ahrq.gov/sites/default/files/2022-10/spotlight_case_missed_pneumothorax_10.09.2022_-_final.pdf
January 01, 2022 - Spotlight
Spotlight
False Assumptions Result in a Missed
Pneumothorax after Bronchoscopy with
Transbronchial Biopsy
Source and Credits
• This presentation is based on the September 2022 AHRQ WebM&M
Spotlight Case
o See the full article at https://psnet.ahrq.gov/webmm
o CME credit is available
o Commentary by:…