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  1. Communication matters when it comes to adverse events: associations of adverse events during implant treatment with patients' communication quality and trust assessments. | PSNet

    psnet.ahrq.gov/issue/communication-matters-when-it-comes-adverse-events-associations-adverse-events-during-implant
    December 15, 2021 - Study Communication matters when it comes to adverse events: associations of adverse events during implant treatment with patients' communication quality and trust assessments. Citation Text: Schrimpff C, Link E, Fisse T, et al. Communication matters when it comes to adverse events: asso…

  2. Closed-loop communication in interprofessional emergency teams: a cross-sectional observation study on the use of closed-loop communication among anesthesia personnel. | PSNet

    psnet.ahrq.gov/issue/closed-loop-communication-interprofessional-emergency-teams-cross-sectional-observation-study
    September 24, 2016 - Study Closed-loop communication in interprofessional emergency teams: a cross-sectional observation study on the use of closed-loop communication among anesthesia personnel. Citation Text: Gjøvikli K, Valeberg BT. Closed-loop communication in interprofessional emergency teams: a cross-se…

  3. Patient and Family Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience and Communication Processes) | PSNet

    psnet.ahrq.gov/innovation/patient-and-family-centered-i-pass-family-centered-communication-program-reduce-medical
    February 26, 2025 - Patient and Family Centered I-PASS (Family-Centered Communication Program to Reduce Medical Errors and Improve Family Experience and Communication Processes) Save Save to your library Print Download PDF Share Facebook Twitter Linkedin Copy URL …

  4. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/37498/psn-pdf
    April 30, 2014 - Evaluation of a preoperative checklist and team briefing among surgeons, nurses, and anesthesiologists to reduce failures in communication. April 30, 2014 Lingard LA. Evaluation of a Preoperative Checklist and Team Briefing Among Surgeons, Nurses, and Anesthesiologists to Reduce Failures in Communication. Archives…

  5. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/60298/psn-pdf
    May 06, 2020 - Impact of simulation-based closed-loop communication training on medical errors in a pediatric emergency department. May 6, 2020 Diaz MCG, Dawson K. Impact of Simulation-Based Closed-Loop Communication Training on Medical Errors in a Pediatric Emergency Department. Am J Med Qual. 2020;35(6):474-478. doi:10.1177/1…

  6. Patient Exit Survey (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/resources/diagnostic-toolkit/11a-pfe-patient-survey.pdf
    August 01, 2021 - Patient Exit Survey Patient Exit Survey Toolkit for Engaging Patients To Improve Diagnostic Safety Surveys are quick and easy to administer and in most cases can be completed immediately after a patient finishes his or her visit. Three sample exit surveys are provided that may be completed by patients to aid in…

  7. High-Hanging Fruit: Improving Transitions in Health Care (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Perry_49.pdf
    March 27, 2008 - Severinghaus, Naval Submarine Operations, personal communications, 2007).

  8. Section 1: Overview of Key Concepts and Tools | Agency for Healthcare Research and Quality

    www.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
    June 01, 2023 - Section 1: Overview of Key Concepts and Tools This section provides an overview of the key concepts and tools in the Communication Module. More explanations and illustrations are provided in section 2 of this module ; methods for teaching the concepts and tools for this module are in section 3 . Information a…

  9. Observing Patient Care Rounds | Agency for Healthcare Research and Quality

    www.ahrq.gov/hai/cusp/toolkit/observing-rounds.html
    December 01, 2012 - Observing Patient Care Rounds CUSP Toolkit Communication among disciplines can be improved if viewed through the eyes of an objective observer. Problem statement: Interdisciplinary rounds are in the best interest of patients. Poor communication among staff is a root cause of many patient adverse and sentin…

  10. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/836852/psn-pdf
    April 06, 2022 - Frequency and nature of communication and handoff failures in medical malpractice claims. April 6, 2022 Humphrey KE, Sundberg M, Milliren CE, et al. Frequency and nature of communication and handoff failures in medical malpractice claims. J Patient Saf. 2022;18(2):130-137. doi:10.1097/pts.0000000000000937. https:…

  11. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/45179/psn-pdf
    July 13, 2016 - Communication and shared understanding between parents and resident-physicians at night. July 13, 2016 Khan A, Rogers JE, Forster CS, et al. Communication and Shared Understanding Between Parents and Resident-Physicians at Night. Hosp Pediatr. 2016;6(6):319-29. doi:10.1542/hpeds.2015-0224. https://psnet.ahrq.gov/i…

  12. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/73657/psn-pdf
    September 01, 2021 - Communication failures contributing to patient injury in anaesthesia malpractice claims. September 1, 2021 Douglas RN, Stephens LS, Posner KL, et al. Communication failures contributing to patient injury in anaesthesia malpractice claims. Br J Anaesth. 2021;127(3):470-478. doi:10.1016/j.bja.2021.05.030. https://ps…

  13. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/865877/psn-pdf
    May 15, 2024 - Refining a framework to enhance communication in the emergency department during the diagnostic process: an eDelphi approach. May 15, 2024 Manojlovich M, Bettencourt AP, Mangus CW, et al. Refining a framework to enhance communication in the emergency department during the diagnostic process: an eDelphi approach. J…

  14. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/46435/psn-pdf
    August 20, 2018 - Patients' experiences with communication-and-resolution programs after medical injury. August 20, 2018 Moore J, Bismark M, Mello MM. Patients' Experiences With Communication-and-Resolution Programs After Medical Injury. JAMA Intern Med. 2017;177(11):1595-1603. doi:10.1001/jamainternmed.2017.4002. https://psnet.ahr…

  15. Clinical Messaging | Digital Healthcare Research

    digital.ahrq.gov/technology/clinical-messaging
    January 01, 2023 - Clinical Messaging It's like sending a message in a bottle: A qualitative study of the consequences of one-way communication technologies in hospitals. Citation Lafferty M, Harrod M, Krein S, Manojlovich M. It's like sending a message in a bottle: A qualitative study of the co…

  16. TeamSTEPPS® Diagnosis Improvement: Team Assessment Tool (pdf file)

    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-team-assessment-tool.pdf
    February 01, 2022 - TeamSTEPPS® Diagnosis Improvement: Team Assessment Tool TeamSTEPPS® Team Assessment Tool for Improving Diagnosis – Instructions How to use this Team Assessment Tool This tool assesses the maturity level of your healthcare setting in five critical teamwork domains: Team Structure, Communication, Leadership, Situat…

  17. Obsrounds (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/obsrounds.doc
    June 02, 2025 - Observing Patient Care Rounds Problem statement: Interdisciplinary rounds are in the best interest of patients. Poor communication among staff is a root cause of many patient adverse and sentinel events. Communication among disciplines can be improved if viewed through the eyes of an objective observer. What are obser…

  18. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/47575/psn-pdf
    December 19, 2018 - Effects of a communication-and-resolution program on hospitals' malpractice claims and costs. December 19, 2018 Kachalia A, Sands K, Van Niel M, et al. Effects Of A Communication-And-Resolution Program On Hospitals' Malpractice Claims And Costs. Health Aff (Millwood). 2018;37(11):1836-1844. doi:10.1377/hlthaff.201…

  19. Psn-Pdf (pdf file)

    psnet.ahrq.gov/node/61109/psn-pdf
    November 11, 2020 - Making communication and resolution programmes mission critical in healthcare organisations. November 11, 2020 Gallagher TH, Boothman RC, Schweitzer L, et al. Making communication and resolution programmes mission critical in healthcare organisations. BMJ Qual Saf. 2020;29(11):875-878. doi:10.1136/bmjqs-2020- 0108…

  20. TableIVA1 (pdf file)

    meps.ahrq.gov/data_stats/summ_tables/insr/national/series_4/1996/ic96_496iva-b.pdf
    January 01, 1996 - __________________________________________________________________________________ Transportation, communications … or Transportation, communications or utilitiesutilities Total Standard error Total … __________________________________________________________________________________ Transportation, communications … or utilities / Self-insured plansTransportation, communications or utilities / Self-insured plans … , or utilities $ Transport, communications, or utilities $907 907 $116$116 Wholesale
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