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1. Step 4: Plan a Communications Strategy | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html
   December 01, 2019 - Research Publications & Products AHRQ Publishing and Communications … CAHPS) Using CAHPS Surveys Planning a CAHPS Survey Project Step 4: Plan a Communications … Step 4: Plan a Communications Strategy. Step 5: Set the Stage for Conducting the Survey . … To plan your communications strategy, you will need to answer several key questions that will influence … https://www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Plan-a-Communications-Strategy.html

2. Office of Communications (OC) | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/cpi/centers/ockt/index.html
   January 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … Home About Organization & Contacts Offices and Centers Office of Communications … and Centers AHRQ Organization Chart AHRQ Key Contacts Office of Communications … Contact Information Office of Communications (OC) Agency for Healthcare Research and Quality 5600 … reviewed January 2021 Page originally created August 2012 Internet Citation: Office of Communications

3. Case Scenarios: Handling Challenging Communications | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
   August 01, 2022 - Research Publications & Products AHRQ Publishing and Communications … Hospital Hospital Resources CANDOR Case Scenarios: Handling Challenging Communications … Education & Training Resources Case Scenarios: Handling Challenging Communications … AHRQ Communication and Optimal Resolution Toolkit Purpose : To help you prepare for disclosure communications … by using four scenarios to practice challenging interpersonal communications.

4. Electronic Policies | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/policy/electronic/about/policyix.html
   June 01, 2022 - Research Publications & Products AHRQ Publishing and Communications … Disclaimers Linking Open Government Plain Language Information Security & Privacy Publications & Communications … Accessibility Notice IT Accessibility Laws and Policies (Section 508) HHS Policies & Standards HHS Digital Communications … Program HHS Vulnerability Disclosure Policy Privacy Policy Notice Top of Page Publications & Communications … AHRQ Comment Policy AHRQ Publishing and Communications Guidelines Top of Page

5. Toolkit 2. Common Suspected Infections: Communication and Decisionmaking for Four Infections | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit2-communications-and-decisionmaking.html
   November 01, 2016 - Research Publications & Products AHRQ Publishing and Communications … https://www.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit2-communications-and-decisionmaking.html

6. Using Person-to-Person Outreach Strategies for Quality Reports | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/talkingquality/distribute/promote/multiple/outreach.html
   September 01, 2019 - Research Publications & Products AHRQ Publishing and Communications … They can do this through communications to their entire constituency, such as e-mails, posters, newsletters … its quality report has been to provide employers in the community with an “Employer’s Open Enrollment Communications … resources personnel about the quality report and provide them with materials they can tailor to their own communications … Employer’s Open Enrollment Communications Toolkit.

7. AHRQ Customer Service Standards | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/contact/standards.html
   March 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … part (i.e., specific figures, tables, etc.), please contact: Howard Holland, Director, Office of Communications … outside copyright holder to include non-AHRQ material, go to Appendix 1-A of the AHRQ Publishing and Communications

8. Step 4: Convene and Disseminate | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step4.html
   March 01, 2019 - Questions you may want to explore include: What legal requirements, if any, exist regarding communications … One possible way to establish a communications strategy is to hire or appoint a specific project manager … whose responsibilities include developing a detailed communications plan and scheduling and monitoring … Consider developing a marketing communications plan for the group’s products. … It can, however, help ensure that various communications activities are coordinated to achieve a larger

9. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
   www.cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
   March 01, 2020 - Research Publications & Products AHRQ Publishing and Communications … While the curriculums of most medical schools now include some form of training in communications skills … Some programs also address weaknesses in written communications, which can be a serious problem for clinicians … This comprehensive communications curriculum strives to develop the ability of physicians to relate to … Communications 101. Bulletin of the American Academy of Orthopaedic Surgeons 1999;47(5).

10. Health Care Innovations Exchange | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cpi/about/otherwebsites/innovations.ahrq.gov/index.html
    March 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … David Lewin in the Office of Communications at David.Lewin@ahrq.hhs.gov .  … will need to obtain to include non-AHRQ material, go to Appendix 1-A of the AHRQ Publishing and Communications

11. Ten Attributes of Health Literate Health Care Organizations | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/health-literacy/publications/ten-attributes.html
    January 01, 2024 - Research Publications & Products AHRQ Publishing and Communications … Uses health literacy strategies in interpersonal communications and confirms understanding at all points … Addresses health literacy in high-risk situations, including care transitions and communications about … Uses health literacy strategies in interpersonal communications and confirms understanding at all points … Addresses health literacy in high-risk situations, including care transitions and communications about

12. Organization & Contacts | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cpi/about/organization/index.html
    January 01, 2024 - Research Publications & Products AHRQ Publishing and Communications … Center for Quality Improvement and Patient Safety (CQuIPS) Office of the Director (OD) Office of Communications

13. Accessibility | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/policy/electronic/accessibility/index.html
    March 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … Rehabilitation Act and the HHS Policy for Section 508 Compliance and Accessibility of Information and Communications … Top of Page More Information The HHS Digital Communications Division 508 Program oversees the implementation

14. New Toolkit Can Improve Post-Surgery Complications and Enhance Patient Recovery | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/news/newsletters/e-newsletter/870.html
    June 01, 2023 - Research Publications & Products AHRQ Publishing and Communications … published in the Journal of Health Communication: International Perspectives describes how strategic communications … using clear communication to counteract health misinformation: emphasizing clarity and transparency in communications … ; using a systematic communications framework; pursuing proactive media relations; and engaging partners

15. Planning a CAHPS Survey Project | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/index.html
    August 01, 2017 - Research Publications & Products AHRQ Publishing and Communications … Step 4: Plan a Communications Strategy. … Learn more about preparing an effective communications strategy .

16. AHRQ Research Conferences | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/news/events/conference/index.html
    January 01, 2016 - Research Publications & Products AHRQ Publishing and Communications … AHRQ 2007 Annual Conference Affiliated Centers, Portfolios & Initiatives Office of Communications … (OC) Cross-Agency Communications Portfolio About the AHRQ Research Conferences To help advance

17. Research | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/research/index.html
    Research Publications & Products AHRQ Publishing and Communications … Products Information on AHRQ publications and electronic information products Publishing and Communications

18. Limited English Proficiency | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/policy/lep.html
    July 01, 2023 - Research Publications & Products AHRQ Publishing and Communications … Language Access Point of Contact Bruce Seeman Office of Communications Agency for Healthcare Research

19. Offices and Centers | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/cpi/centers/index.html
    September 01, 2023 - Research Publications & Products AHRQ Publishing and Communications … Director Phone: (301) 427-1571 Fax: (301) 427-1341 Email: craig.umscheid@ahrq.hhs.gov Office of Communications

20. AHRQ Impact Case Studies Criteria | Agency for Healthcare Research and Quality
    www.cahps.ahrq.gov/news/newsroom/case-studies/criteria.html
    December 01, 2019 - Research Publications & Products AHRQ Publishing and Communications … Impact Case Studies are developed by AHRQ's Office of Communications (OC) based on leads that are provided