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401. Federal Interagency Workgroup on Improving Diagnostic Safety: July Meeting Summary (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/topics/dx-safety-workgroup-meeting-notes-jul2023.pdf
     November 03, 2023 - DLS is developing a communications plan to reach the nation’s laboratories, laboratory and clinical

402. Implementing Hybrid Cardiac Rehabilitation to Expand Access and Capacity
     www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/hycr-consolidated-slides.pptx
     May 11, 2023 - asynchronous delivery of all other CR components, using audio visual, phone- or digital device-based communications … 37 Using a Vendor 37 You will need a platform that, minimally: Supports two-way audiovisual communications

403. TeamSTEPPS for Improving Diagnosis Facilitator's Guide (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitators-guide.pdf
     February 04, 2022 - Module 3: Communications est. 30 min module Breakdowns in communication result in significant errors … Course Module 4: Leadership Module 1: Introduction Module 2: Diagnostic Team Structure Module 3: Communications … https://www.ahrq.gov/teamstepps/instructor/fundamentals/ module3/slcommunication.html#sl16 Handoff Communications … https://www.centerfortransforminghealthcare.org/what-we-offer/targeted-solutions-tool/hand-off-communications-tst … https://www.ahrq.gov/teamstepps/instructor/fundamentals/ module3/slcommunication.html#sl16 Handoff Communications

404. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
     March 01, 2020 - Here are some examples of how scripts can help to change communications: Instead of… Say…

405. Module 2: Senior Leader Engagement: Facilitator Notes | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module2/mod2-facguide.html
     March 01, 2017 - The frequency of these communications should align with the team's needs. … senior leader should meet with the facility safety team regularly and be included in any project-related communications

406. Facilitator-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module2/facilitator-notes.docx
     March 01, 2017 - The frequency of these communications should align with the team’s needs. … senior leader should meet with the facility safety team regularly and be included in any project-related communications

407. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-o-part2.pptx
     June 02, 2025 - Improving Communication and Teamwork in the Surgical Environment Appendix O. Part 2: A Clear View of Flexible Endoscope Processing: Disinfection/Sterilization Record Keeping AHRQ Safety Program for Ambulatory Surgery Implementation Guide Susan Klacik B.S., CRCST, CIS, FCS Endoscope Disinfection/Sterilization Reco…

408. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1.pptx
     June 02, 2025 - Improving Communication and Teamwork in the Surgical Environment Appendix N. Part 1: A Clear View of Flexible Endoscope Processing: Transport, Leak Testing, Cleaning AHRQ Safety Program for Ambulatory Surgery Implementation Guide Susan Klacik B.S., CRCST, CIS, FCS Endoscope Transport, Leak Testing, Cleaning| ‹#›…

409. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-blank-template.pptx
     June 02, 2025 - Improving Communication and Teamwork in the Surgical Environment Quality Improvement Study Template Ambulatory Surgery Center AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix K. Quality Improvement Study Framework Quality Improvement Study Templat…

410. Lesson 1: Team Structure & Communication
     www.ahrq.gov/downloads/teamsteppstools/officebasedcare/online_1/lesson1.html
     March 06, 2024 - Lesson 1: Team Structure & Communication This course requires JavaScript to be enabled in your browser. Please enable JavaScript, then relaunch the course.

411. Previous Announcements About SOPS Surveys | Agency for Healthcare Research and Quality
     www.ahrq.gov/sops/news/previous-announcements.html
     March 01, 2025 - Surveys on Patient Safety Culture ® (SOPS ® ) have won awards from groups that recognize excellence in communications

412. Daily Goals During Interdisciplinary Rounds: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-fac-guide.html
     February 01, 2017 - We have an intended message that we encode in our communications.

413. Who Are You Talking To? New Insights Into the Audience for Consumer Reports on Health Care Quality (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20110511/talkingquality-audience-webcast-20110511-transcript.pdf
     June 02, 2025 - focus -- everybody focus on that, but that's not going to help guide the goals and objectives that our communications … here and that help -- that kind of sit next to us in our cubicles and help guide the design of our communications … But, more importantly, they help guide our clients in decision-making about what to include in their communications … , what not to include, and how those communications should be structured and designed.

414. Final Progress Report: Developing a Framework to Study and Improve Communication to Enhance Diagnostic Quality in the ED (pdf file)
     www.ahrq.gov/sites/default/files/2025-03/mahajan-manojlovich-report.pdf
     January 01, 2025 - communication breakdowns on diagnostic quality, with the hypothesis that we may identify breakdowns in communications … Admission handoff communications: clinician's shared understanding of patient severity of illness and

415. Module 1: Communication and Optimal Resolution (CANDOR) Toolkit Module 1: An Overview of the CANDOR Process
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module1/module1-overview.pptx
     June 02, 2025 - The CANDOR Communication Lead coordinates all communications, and ensures that all caregivers are consistent

416. Emergency Nurses Association content and transcript (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/cauti-tools/guides/ena-slides.pdf
     September 01, 2015 - Here, we measured styles and practices in communications between nurses, nurses and physicians, and … Data Drive Change Collaboratively developed protocols and standardized documentation for communications … Before the expected response to the diuretic becomes urgent, plans for toileting will be included in communications

417. Emergency Nurses Association content and transcript (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/ena-slides.pdf
     September 01, 2015 - Here, we measured styles and practices in communications between nurses, nurses and physicians, and … Data Drive Change Collaboratively developed protocols and standardized documentation for communications … Before the expected response to the diuretic becomes urgent, plans for toileting will be included in communications

418. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/training-tools/training-tools-slideset.pptx
     May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Sustainability Module AHRQ Safety Program for Ambulatory Surgery AHRQ Pub. No. 16(17)-0019-2-EF May 2017 Sustainability | ‹#› AHRQ Safety Program for Ambulatory Surgery 1 Learning Objectives Sustainability | ‹#› AHRQ Safety Program for Ambula…

419. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/coaching/coaching-slideset.pptx
     May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Coaching Clinical Teams Module AHRQ Safety Program for Ambulatory Surgery AHRQ Pub. No. 16(17)-0019-2-EF May 2017 Coaching Clinical Teams | ‹#› AHRQ Safety Program for Ambulatory Surgery 1 Objectives Coaching Clinical Teams | ‹#› AHRQ Safety…

420. Improving Communication and Teamwork in the Surgical Environment
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement/pf-engagement-slide-set.pptx
     May 01, 2017 - Improving Communication and Teamwork in the Surgical Environment Patient and Family Engagement in the Surgical Environment Module AHRQ Safety Program for Ambulatory Surgery AHRQ Pub. No. 16(17)-0019-2-EF May 2017 Patient and Family Engagement | ‹#› AHRQ Safety Program for Ambulatory Surgery 1 Learning Objectiv…