-
www.ahrq.gov/news/newsroom/press-releases/reduced-ltc-antibiotic-use.html
February 01, 2022 - Contact:
AHRQ Office of Communications
Shelby Venson-Smith
shelby.venson-smith@ahrq.hhs.gov
240
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Set-the-Stage-for-Conducting-the-Survey.html
December 01, 2019 - Step 4: Plan a Communications Strategy .
Step 5: Set the Stage for Conducting the Survey.
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www.ahrq.gov/cahps/surveys-guidance/helpful-resources/planning/Define-Your-Project-Goals.html
December 01, 2019 - Step 4: Plan a Communications Strategy .
Step 5: Set the Stage for Conducting the Survey .
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy3/Strat3_Tool_3_Pres_video_508.pdf
June 02, 2025 - Strategy 3: Nurse Bedside Shift Report (Tool 3)
Addressing HIPAA concerns (continued 3)
• Oral communications … Covered entities are free to engage in communications as
required for quick, effective, and high-quality
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pdf
June 02, 2025 - Collaborative Communications Transactional Communications
Presenter
Presentation Notes
A Warm Handoff
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pptx
June 02, 2025 - Transactional Communications
Collaborative Communications
A Warm Handoff Plus engages the patient and
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www.ahrq.gov/news/newsroom/press-releases/new-national-healthcare-safety-dashboard.html
December 01, 2024 - Contact: AHRQ Office of Communications Email: media@ahrq.hhs.gov
-
www.ahrq.gov/funding/training-grants/pcor/pcortf-di.html
January 01, 2016 - Eisenberg Clinical Decisions and Communications Science Center
Patient-Centered Outcomes Research—Dissemination … Eisenberg Clinical Decisions and Communications Science Center
This project continues the work of a … Eisenberg Clinical Decisions and Communications Science Center
Baylor College of Medicine
Top … Contractor
290-12-00019i-1
Evaluation of CDS Stakeholders Regarding PCOR
Crosby Marketing Communications
-
www.ahrq.gov/talkingquality/about/index.html
August 01, 2016 - Researchers in related fields, such as health communications, health promotion, disease prevention, social
-
www.ahrq.gov/sites/default/files/wysiwyg/research/publications/pubcomguide/Shooting-Script-How-to.pdf
July 01, 2024 - Guidelines: Appendix 1E: How To Write a Shooting Script for Video
July 2024
AHRQ Publishing and Communications … As you and your contractor draft your script, AHRQ’s Office of Communications (OC) will
provide a lot … most resources have not been written with government regulations in mind.
7
AHRQ Publishing and Communications
-
www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
June 01, 2012 - Any communication among nursing assistants about the resident’s changing
condition.
› Any previous communications … and especially charge nurses have communication action steps that go
in several directions:
› In communications … assessment of the situation, and respond to a nursing assistant’s
concerns about a resident.
› In communications … -
shift report and communicate with a supervisor about changes in a resident’s
condition.
› In communications … Communication tools like SBAR and CUS help us structure our
communications.
Pitfalls
1.
-
www.ahrq.gov/news/newsroom/press-releases/guiding-principles.html
December 01, 2023 - Contact: AHRQ Office of Communications
Email: media@ahrq.hhs.gov
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol1/Advances-Neuspiel_43.pdf
March 05, 2008 - medications
and other treatment (24 percent), laboratory and diagnostic testing (19 percent), and
communications … , medications and other treatment (30 percent), laboratory and diagnostic testing
(19 percent), or communications … Examples of error reports in pediatric ambulatory practice
Communications
Error: Child with varicella
-
www.ahrq.gov/news/newsroom/case-studies/201708.html
May 01, 2017 - videoconference clinics give officers an opportunity to describe situations they’ve handled and discuss communications
-
www.ahrq.gov/news/newsroom/case-studies/201419.html
November 01, 2014 - "The [AHRQ] survey identified continuing communications issues of the staff being reluctant to speak
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/tools/engage/rfe-role-leader.pdf
March 01, 2017 - • Coach leaders, staff, and physicians to develop
effective communications and partnerships with
residents
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-2-presentation.pdf
May 01, 2007 - Sharing – 3 Days
• Monthly conference calls
Creating Change
• Acknowledge the shift
• Many formal communications
-
www.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist4.html
August 01, 2022 - EVENT REVIEW
Initial Key Communications
Consider additional care provider referrals
-
www.ahrq.gov/news/newsroom/press-releases/antibiotic-prescribing.html
July 01, 2022 - Contact:
AHRQ Office of Communications
Shelby Venson-Smith
shelby.venson-smith@ahrq.hhs.gov
240
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/safetransitions/safetransitions.pptx
June 02, 2025 - patients have the information they need
Improve coordination
Enhance overall patient experience
Improve communications … they need;
improve coordination of care for patient;
enhance overall patient experience; and
improve communications