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161. Using Mass Media To Spread Messages About a Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/distribute/promote/multiple/using-media.html
     September 01, 2019 - Meet with them to learn how they prefer to get communications from you (e.g., by email or phone). … Are your communications about the project clear, or could they be interpreted in different ways?

162. Designing a CAHPS Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/consumer-reporting/guidelines/design/index.html
     October 01, 2018 - Designing a CAHPS Report Based on testing with consumers and research into effective communications

163. Acknowledgments | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/reports/liability/acknowledgements.html
     August 01, 2017 - Thank you to our colleagues in AHRQ's Office of Communications, including Joel Boches for preparing cover

164. PCMH FAQ and Contact Information | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/research/care-coordination/pcmh/faq.html
     August 01, 2022 - The mailing address for AHRQ is: Agency for Healthcare Research and Quality Office of Communications

165. AHRQ National Advisory Council to Meet Virtually on July 21 with 7 New Members | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/press-releases/nac-meeting-members.html
     July 01, 2022 - Contact: AHRQ Office of Communications Karen Carp karen.carp@ahrq.hhs.gov 301–427–1858 Use Twitter

166. AHRQ Announces New Healthcare System Challenge Competition | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/press-releases/healthcare-system-data-challenge.html
     September 01, 2022 - Contact: AHRQ Office of Communications  Rachel.Weinstein@ahrq.hhs.gov 301-427-1858 Use Twitter

167. Using Advertising and Free Placements To Promote a Quality Report | Agency for Healthcare Research and Quality
     www.ahrq.gov/talkingquality/distribute/promote/multiple/advertise.html
     September 01, 2019 - for in-kind help from partners such as large employers or state agencies that have staff members with communications

168. Teamwork Tools and Strategies | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care-2/tools.html
     July 01, 2023 - A framework for standardizing communications about clinical information.

169. Quality Improvement Assessment (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/qi-knowledge-survey.pdf
     June 02, 2025 - Total Quality Management: a management system using strategy, data, and effective communications to

170. Survey on Patient Safety (facility version) (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/facilscanform.pdf
     June 02, 2025 - . 1 2 3 4 5 3 SECTION C: Communications How often do the following things … Instructions SECTION A: Your Work Area/Unit SECTION B: Your Supervisor/Manager SECTION C: Communications

171. Communication Strategies for Sustainability: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mvp/modules/sustainability/communication-strategies-fac-guide.html
     February 01, 2017 - Apply practical strategies to improve the effectiveness of team communications. … Ask for feedback, then incorporate that feedback into your communications. … Plan your communications so that your audience can quickly assess what you want from them.

172. Final Progress Report: Transforming the Medication Regimen Review Process of High-Risk Drugs Using a Patient-Centered, Telemedicine-Based Approach to Prevent ADEs in the Nursing Home (pdf file)
     www.ahrq.gov/sites/default/files/2024-02/kane-gill-report.pdf
     January 01, 2024 - Post-admission Alerts Evaluated for Adverse Drug Events Telemedicine Communications. … and “What do you like MOST about your communications with the pharmacist?” … Comments Regarding Communication with the Consultant Pharmacist What do you like LEAST about your communications … I'm bothering them if I email too often or that I'm burdening one What do you like MOST about your communications … Resident perceptions of using telemedicine for resident-pharmacist communications in the nursing home

173. University of Georgia Health Center Relies on AHRQ Survey to Assess Culture of Safety and Quality | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/202303.html
     October 01, 2023 - They answered a variety of survey questions, including access to care, communications, office processes

174. CAHPS Outpatient and Ambulatory Surgery Survey | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/oas/index.html
     November 01, 2023 - three composite measures and two global items: Composite Measures About Facilities and Staff Communications

175. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-grob-prelim-phase-one.pdf
     June 02, 2025 - Important to NYP Patients: Part 2 As a Percentage of All PROXIMAL Comments Access to Care 36% MD Communications

176. I. Introduction | Agency for Healthcare Research and Quality
     www.ahrq.gov/research/findings/final-reports/crctoolkit/crctoolkit1.html
     April 01, 2018 - Therefore, all mailed communications to patients from the central entity are sent on behalf of the providers … Mailed communications have been shown to be effective ( Vernon, 1997 ; Snell & Buck, 1996 ).

177. TeamSTEPPS® Helps St. Louis Hospital Keep C-Section Rate Low | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201904.html
     June 01, 2019 - Mary’s communications, making interactions more frequent and effective, so the staff can stay on top

178. Buffalo Hospital Uses TeamSTEPPS® to Improve Pediatric Patient Safety | Agency for Healthcare Research and Quality
     www.ahrq.gov/news/newsroom/case-studies/201504.html
     March 01, 2015 - These improvements were attributed to establishing more formal communications between bedside nurses

179. Implementation Guide for the CANDOR Process: Appendix B | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apb.html
     August 01, 2022 - CANDOR process implementation Patients, families, patient liaison, patient advisors Marketing/Communications

180. Module 1: Welcome to the TAKEheart Initiative and the Benefits of Increasing Cardiac Rehabilitation | Agency for Healthcare Research and Quality
     www.ahrq.gov/takeheart/training/module-1/index.html
     December 01, 2022 - Cardiac Rehabilitation Communications Toolkit . Accessed April 21, 2020.