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1. Office of Communications (OC) | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/cpi/centers/ockt/index.html
   January 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … Home About Organization & Contacts Offices and Centers Office of Communications … and Centers AHRQ Organization Chart AHRQ Key Contacts Office of Communications … Contact Information Office of Communications (OC) Agency for Healthcare Research and Quality 5600 … reviewed January 2021 Page originally created August 2012 Internet Citation: Office of Communications

2. Electronic Policies | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/policy/electronic/about/policyix.html
   June 01, 2022 - Research Publications & Products AHRQ Publishing and Communications … Disclaimers Linking Open Government Plain Language Information Security & Privacy Publications & Communications … Accessibility Notice IT Accessibility Laws and Policies (Section 508) HHS Policies & Standards HHS Digital Communications … Program HHS Vulnerability Disclosure Policy Privacy Policy Notice Top of Page Publications & Communications … AHRQ Comment Policy AHRQ Publishing and Communications Guidelines Top of Page

3. Novant Health Uses AHRQ Tool to Assess and Improve Patient Communications | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/news/newsroom/case-studies/201602.html
   April 01, 2016 - Research Publications & Products AHRQ Publishing and Communications … Impact Case Studies Novant Health Uses AHRQ Tool to Assess and Improve Patient Communications … Newsletter Events Novant Health Uses AHRQ Tool to Assess and Improve Patient Communications … -B.C., director of patient communications. … April 2016 Internet Citation: Novant Health Uses AHRQ Tool to Assess and Improve Patient Communications

4. Howard Holland | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/cpi/centers/ockt/hholland-bio.html
   December 01, 2015 - Research Publications & Products AHRQ Publishing and Communications … AHRQ Organization & Contacts Howard Holland Director, Office of Communications … Holland was manager of external communications at the American Occupational Therapy Association, Bethesda

5. AHRQ Customer Service Standards | Agency for Healthcare Research and Quality
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   March 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … part (i.e., specific figures, tables, etc.), please contact: Howard Holland, Director, Office of Communications … outside copyright holder to include non-AHRQ material, go to Appendix 1-A of the AHRQ Publishing and Communications

6. Strategy 6G: Training To Advance Physicians' Communication Skills | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/strategy6gtraining.html
   March 01, 2020 - Research Publications & Products AHRQ Publishing and Communications … While the curriculums of most medical schools now include some form of training in communications skills … Some programs also address weaknesses in written communications, which can be a serious problem for clinicians … This comprehensive communications curriculum strives to develop the ability of physicians to relate to … Communications 101. Bulletin of the American Academy of Orthopaedic Surgeons 1999;47(5).

7. Health Care Innovations Exchange | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/cpi/about/otherwebsites/innovations.ahrq.gov/index.html
   March 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … David Lewin in the Office of Communications at David.Lewin@ahrq.hhs.gov .  … will need to obtain to include non-AHRQ material, go to Appendix 1-A of the AHRQ Publishing and Communications

8. Accessibility | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/policy/electronic/accessibility/index.html
   March 01, 2021 - Research Publications & Products AHRQ Publishing and Communications … Rehabilitation Act and the HHS Policy for Section 508 Compliance and Accessibility of Information and Communications … Top of Page More Information The HHS Digital Communications Division 508 Program oversees the implementation

9. Johns Hopkins Children’s Center Uses AHRQ-Funded I-PASS Tool to Boost Patient Safety | Agency for Healthcare Research and Quality
   preventiveservices.ahrq.gov/news/newsroom/case-studies/201903.html
   April 01, 2019 - Research Publications & Products AHRQ Publishing and Communications … hospital patients’ care, which is why optimizing the patient handoff process by using a standardized communications … mentorship team of I-PASS experts who made site visits, provided monthly coaching, and reinforced the communications

10. AHRQ Research Conferences | Agency for Healthcare Research and Quality
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    January 01, 2016 - Research Publications & Products AHRQ Publishing and Communications … AHRQ 2007 Annual Conference Affiliated Centers, Portfolios & Initiatives Office of Communications … (OC) Cross-Agency Communications Portfolio About the AHRQ Research Conferences To help advance

11. Research | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/research/index.html
    Research Publications & Products AHRQ Publishing and Communications … Products Information on AHRQ publications and electronic information products Publishing and Communications

12. Guide for Developing a Community-Based Patient Safety Advisory Council | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/research/findings/final-reports/advisorycouncil/adcouncilapb.html
    April 01, 2018 - Research Publications & Products AHRQ Publishing and Communications … the members of the patient advisory council will be recognized through Aurora Health Care internal communications … and in media and professional communications.

13. Communication: Severe Hypertension (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_3-communication-speaker-notes.pdf
    July 01, 2023 - Maybe it’s a request for help, sharing emergent information, or routine communications. … changes in status, especially those related to early‐ warning signs Use SBAR to: • Structure communications … When responding to severe hypertension, SBAR might be used to structure communications again during … that the person accepting responsibility for a patient will read or understand written or nonverbal communications … e.g., SBAR or I PASS the BATON) as it is in having a unit‐recognized procedure for organizing your communications

14. Organization & Contacts | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cpi/about/organization/index.html
    January 01, 2024 - Research Publications & Products AHRQ Publishing and Communications … Center for Quality Improvement and Patient Safety (CQuIPS) Office of the Director (OD) Office of Communications

15. Communication: Obstetric Hemorrhage (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_3-communication-speaker-notes.pdf
    July 01, 2023 - Maybe it’s a request for help, sharing emergent information, or routine communications. … and general patient information, especially during care transitions Use SBAR to: • Structure communications … When responding to obstetric hemorrhage, SBAR might be used to structure communications with a special … that the person accepting responsibility for a patient will read or understand written or nonverbal communications … e.g., SBAR or I PASS the BATON) as it is in having a unit‐recognized procedure for organizing your communications

16. New Toolkit Can Improve Post-Surgery Complications and Enhance Patient Recovery | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/news/newsletters/e-newsletter/870.html
    June 01, 2023 - Research Publications & Products AHRQ Publishing and Communications … published in the Journal of Health Communication: International Perspectives describes how strategic communications … using clear communication to counteract health misinformation: emphasizing clarity and transparency in communications … ; using a systematic communications framework; pursuing proactive media relations; and engaging partners

17. Limited English Proficiency | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/policy/lep.html
    July 01, 2023 - Research Publications & Products AHRQ Publishing and Communications … Language Access Point of Contact Bruce Seeman Office of Communications Agency for Healthcare Research

18. Consumer Decision Points: Using Online Reports to Gauge Quality of Physician Performance (pdf file)
    preventiveservices.ahrq.gov/sites/default/files/wysiwyg/talkingquality/resources/podcasts_webinars/Patrick_McCabe.pdf
    April 27, 2011 - communities • Consumer Engagement • Performance Measurement and Public Reporting • Quality Improvement • Communications … when they would use it • Research conducted with Ipsos Understanding Unlimited • Builds on earlier communications

19. AHRQ Impact Case Studies Criteria | Agency for Healthcare Research and Quality
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    December 01, 2019 - Research Publications & Products AHRQ Publishing and Communications … Impact Case Studies are developed by AHRQ's Office of Communications (OC) based on leads that are provided

20. Therese Miller, Dr.P.H. | Agency for Healthcare Research and Quality
    preventiveservices.ahrq.gov/cpi/centers/cepi/miller-bio.html
    September 01, 2023 - Research Publications & Products AHRQ Publishing and Communications … Bloomberg School of Public Health, earning a doctoral degree in public health and a certificate in health communications