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101. The Quick Reference Guide to TeamSTEPPS Action Planning | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/instructor/essentials/implguide3.html
     November 01, 2018 - Improves communications and information transfer between staff and between patients and staff.

102. Using Simulation in TeamSTEPPS Training: Classroom Slides | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/simulation/simulationslides/simslides.html
     June 01, 2019 - Communication Positive Instances Check-back 8 Call-outs   SBAR 2 Unintelligible Communications

103. Research on Patient-Clinician Communication | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/questions/resources/research.html
     November 01, 2020 - SHARE: More topics in this section Questions Are the Answer About Questions are the Answer The 10 Questions You Should Know Be More Engaged in Your Healthcare QuestionBuilder App Videos Resources Medical Journal Print Ad …

104. Teams, TeamSTEPPS, and Team Structures: Models for Functional Collaboration | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps/events/webinars/feb-2017.html
     February 01, 2017 - One-on-one conversations are different from team communications .

105. Building Rapport with Patients: OARS Communication Skills | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/evidencenow/tools/oars-model.html
     November 01, 2018 - SHARE: More topics in this section EvidenceNOW EvidenceNOW Model Practice Facilitation EvidenceNOW Projects Tools for Change Key Driver Diagram Full Description of Key Drivers More about the Diagram Search for Tool…

106. Grand Rounds Presentation | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
     August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …

107. FileNewTemplate
     pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
     January 01, 2008 - cannot assume that the person assuming responsibility will read or understand written or nonverbal communications

108. Teamwork and Communication for Perinatal Safety | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork.html
     July 01, 2023 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Hospital Labor and Delivery Units Perinatal Safety Toolkit About the Toolkit How To Use the Too…

109. Albuquerque Police Department Uses AHRQ Resources for Crisis Intervention Team Training | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/news/newsroom/case-studies/201708.html
     May 01, 2017 - videoconference clinics give officers an opportunity to describe situations they’ve handled and discuss communications

110. About TalkingQuality | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/talkingquality/about/index.html
     August 01, 2016 - Researchers in related fields, such as health communications, health promotion, disease prevention, social

111. Mod5-Comm-Assessment (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/mod5-comm-assessment.pdf
     April 01, 2016 - Purpose: To help you identify members of your organization who are effective at delivering disclosure communications … The second part asks you what you would say in two separate interpersonal communications. … Part 2: Role Scenarios Tasks Please describe how you would handle several different interpersonal communications

112. Tool: Two-Challenge Rule | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/teamstepps-program/curriculum/mutual/tools/rule.html
     May 01, 2023 - The Two-Challenge Rule can help team members frame communications about thoughts and reasoning about

113. CAHPS Health Literacy Item Sets | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/index.html
     December 01, 2022 - SHARE: More topics in this section Consumer Assessment of Healthcare Providers and Systems (CAHPS®) About CAHPS Surveys and Guidance Supplemental Items Browse All Items Patient Narrative Items Patient-Centered Medical Home H…

114. Strategy 2: Communicating to Improve Quality (Implementation Handbook) (pdf file)
     pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Implement_Hndbook_508.pdf
     April 30, 2013 - Strategy 2: Communicating to Improve Quality (Implementation Handbook) Strategy 2: Communicating to Improve Quality (Implementation Handbook) Guide to Patient and Family Engagement Communicating to Improve Quality Implementation Handbook Strategy 2: Communicating to Improve Quality (Implementation Ha…

115. Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/cusp/modules/apply/ac-cusp.html
     December 01, 2012 - This executive should meet with the unit team regularly and be included in any project-related communications

116. The SHARE Approach—Overcoming Communication Barriers With Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-3.html
     September 01, 2020 - SHARE: More topics in this section Health Literacy About Health Literacy Health Literacy Improvement Tools Professional Education and Training Health Literacy Publications Patient Engagement and Education Research Tools, Data, and…

117. Introduction to Communication and Optimal Resolution (CANDOR): Video | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/candor/videos/introduction.html
     August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …

118. Improving Communication and Teamwork in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/improving-fac-notes.html
     May 01, 2017 - SHARE: More topics in this section Healthcare-Associated Infections Program Combating Antibiotic-Resistant Bacteria Comprehensive Unit-based Safety Program (CUSP) Decolonization – Universal and Targeted Tools Ambulatory Surgery Centers …

119. Disclosure Checklist | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/settings/hospital/candor/modules/checklist5.html
     August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …

120. Strategy 2: Communicating to Improve Quality | Agency for Healthcare Research and Quality
     pcmh.ahrq.gov/patient-safety/patients-families/engagingfamilies/strategy2/index.html
     December 01, 2017 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families Guide to Patient and Family Engagement in Hospital Qua…