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341. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/72509/psn-pdf
     November 25, 2020 - Closing the loop on test results to reduce communication failures: a rapid review of evidence, practice … Closing the loop on test results to reduce communication failures: a rapid review of evidence, practice … https://psnet.ahrq.gov/issue/closing-loop-test-results-reduce-communication-failures-rapid-review-evidence … - practice-and Incomplete or delayed test result communication can contribute to diagnostic errors, … /issue/four-year-impact-alert-notification-system-closed-loop-communication-critical-test-results https

342. Chapter 6. Measure Maps and Profiles (continued, 17) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6p.html
     June 01, 2014 - accountability or negotiate responsibility □     Communicate           Interpersonal communication … Establish accountability or negotiate responsibility: 2H, 2K Communicate: Interpersonal communication … Huber, personal communication, September 11, 2010). … as measured by a 16-item health care systems hassles scale. 3  CPCI scale scores for interpersonal communication … as the core elements of the 1978 IOM components of access, continuity, coordination, interpersonal communication

343. Chapter 6. Measure Maps and Profiles (continued, 13) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6l.html
     June 01, 2014 - accountability or negotiate responsibility       Communicate □         Interpersonal communication … Lee, personal communication, September 12, 2010). … primary care: (1) accumulated knowledge of the patient by the clinician, (2) coordination of care, (3) communication … Parchman, personal communication, September 10, 2010). Sources: 1. … Communicate: Between health care professional(s) and patient/family: 11i, 11k Interpersonal communication

344. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/860717/psn-pdf
     January 17, 2024 - A combined assessment tool of teamwork, communication, and workload in hospital procedural units. … A combined assessment tool of teamwork, communication, and workload in hospital procedural units. … https://psnet.ahrq.gov/issue/combined-assessment-tool-teamwork-communication-and-workload-hospital- … procedural-units Effective teamwork and communication are cornerstone to the delivery of safe patient … observation tool, semi- structured interview guide, and surveys) to assess and improve teamwork and communication

345. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/74704/psn-pdf
     January 26, 2022 - Improving self-reported empathy and communication skills through harm in healthcare response training … Improving self-reported empathy and communication skills through harm in healthcare response training … https://psnet.ahrq.gov/issue/improving-self-reported-empathy-and-communication-skills-through-harm- … healthcare-response Healthcare systems have implemented communication-and-resolution programs (CRPs) … https://psnet.ahrq.gov/issue/ahrq-communication-and-optimal-resolution-candor-toolkit

346. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/72531/psn-pdf
     January 01, 2021 - Factors influencing physician responsiveness to nurse- initiated communication: a qualitative study. … Factors influencing physician responsiveness to nurse-initiated communication: a qualitative study. … https://psnet.ahrq.gov/issue/factors-influencing-physician-responsiveness-nurse-initiated-communication … - qualitative-study Communication failures can lead to patient harm. … https://psnet.ahrq.gov/issue/communication-failure-operating-room https://psnet.ahrq.gov/web-mm/communication-failure-whos-charge

347. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/50370/psn-pdf
     January 01, 2020 - Debunking the myth that the majority of medical errors are attributed to communication. … Debunking the myth that the majority of medical errors are attributed to communication. …  communication during handoffs in the operating room and many other contexts within health care is key … , the degree to which medical errors can be attributed to communication failures as the primary cause … Of the 42 articles that met inclusion criteria, errors of communication were common in 3 studies.

348. Wolf, Michael | Digital Healthcare Research
     digital.ahrq.gov/principal-investigator/wolf-michael
     January 01, 2023 - Investigator Wolf, Michael Project Name Using Information Technology for Patient-Centered Communication … Investigator Wolf, Michael Project Name Using Information Technology for Patient-Centered Communication … Decisionmaking about Medications Using Information Technology for Patient-Centered Communication … Using Information Technology for Patient-Centered Communication and Decisionmaking about Medications … Investigator Wolf, Michael Project Name Using Information Technology for Patient-Centered Communication

349. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/837150/psn-pdf
     May 18, 2022 - Video-based communication assessment of physician error disclosure skills by crowdsourced laypeople … Video-based communication assessment of physician error disclosure skills by crowdsourced laypeople … https://psnet.ahrq.gov/issue/video-based-communication-assessment-physician-error-disclosure-skills- … Findings suggest that patient advocates rate communication skills more stringently than laypeople, but … laypeople can correctly identify physicians with high and low communication skills.

350. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/73116/psn-pdf
     April 07, 2021 - Communication on safe caregiving between community nurse case managers and family caregivers. … Communication on safe caregiving between community nurse case managers and family caregivers. … Clear communication between patients, family caregivers, and nurses is crucial to improve patient safety … This qualitative study identified four key concepts around communication of safe family caregiving: … communication-related aspects, professional skills of nurse case managers, communication on safety,

351. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/60733/psn-pdf
     July 29, 2020 - Communication through the electronic health record: frequency and implications of free text orders. … Communication through the electronic health record: frequency and implications of free text orders. … https://psnet.ahrq.gov/issue/communication-through-electronic-health-record-frequency-and-implications … - free-text-orders The authors analyzed 26,000 communication for non-medication orders (CNMOs, a type … of free-text communication order used to communicate information that does not align with structured

352. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/60054/psn-pdf
     March 18, 2020 - Ensuring successful implementation of communication- and-resolution programmes. … Ensuring successful implementation of communication-and- resolution programmes. … https://psnet.ahrq.gov/issue/ensuring-successful-implementation-communication-and-resolution- programmes … Communication-and-resolution programs (CRP) emphasize early disclosure of adverse events and proactive … https://psnet.ahrq.gov/issue/ensuring-successful-implementation-communication-and-resolution-programmes

353. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/73586/psn-pdf
     January 01, 2022 - 'More than words' - interpersonal communication, cognitive bias and diagnostic errors. … ‘More than words’ – Interpersonal communication, cognitive bias and diagnostic errors. … https://psnet.ahrq.gov/issue/more-words-interpersonal-communication-cognitive-bias-and-diagnostic-errors … Cognitive biases and poor communication among providers can lead to diagnostic errors. … This commentary presents the links between biases, provider communication, and diagnostic error, and

354. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/856586/psn-pdf
     November 29, 2023 - The complexities of communication at hospital discharge of older patients: a qualitative study of healthcare … The complexities of communication at hospital discharge of older patients: a qualitative study of healthcare … https://psnet.ahrq.gov/issue/complexities-communication-hospital-discharge-older-patients-qualitative … hospital physicians, nurses, and pharmacists highlights several barriers to complete and effective communication … Support systems, such as electronic health records, can both enable and hinder communication.

355. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/73618/psn-pdf
     August 17, 2021 - Safe Communication: Evidence-based Core Competencies with Case Studies from Nursing. … Poor communication is often associated with unsafe medical care. … This companion volume uses the case study format to illustrate nursing communication practices to be … https://psnet.ahrq.gov/issue/using-incident-reports-assess-communication-failures-and-patient-outcomes … https://psnet.ahrq.gov/issue/new-horizons-patient-safety-understanding-communication-case-studies-physicians

356. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/47684/psn-pdf
     March 20, 2019 - The impact of mobile technology on teamwork and communication in hospitals: a systematic review. … The impact of mobile technology on teamwork and communication in hospitals: a systematic review. … https://psnet.ahrq.gov/issue/impact-mobile-technology-teamwork-and-communication-hospitals-systematic … https://psnet.ahrq.gov/issue/impact-mobile-technology-teamwork-and-communication-hospitals-systematic-review … https://psnet.ahrq.gov/issue/impact-mobile-technology-teamwork-and-communication-hospitals-systematic-review

357. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/47913/psn-pdf
     April 10, 2019 - Improving standardization of paging communication using quality improvement methodology. … Improving Standardization of Paging Communication Using Quality Improvement Methodology. … https://psnet.ahrq.gov/issue/improving-standardization-paging-communication-using-quality-improvement … - methodology Pagers have been a mainstay for urgent clinician–clinician communication for many decades … The authors call for institutions to consider standardizing their paging communication.

358. Spotlight (pdf file)
     psnet.ahrq.gov/sites/default/files/2020-03/final_spotlight_case_delays_in_the_ed_powerpoint_for_cme_review_03.09.2020.pdf
     January 01, 2020 - SYSTEMS CHANGE NEEDED/ QUALITY IMPROVEMENT APPROACH Teamwork & Communication 27 Communication • … Communication • When boundaries defining clinical responsibility blur, organizational communication … Improving Teamwork and Communication • Improved communication can improve patient care through: – Role … Triage Emergency Severity Index Triage Critique Communication Failure Teamwork and Communication … Communication Communication Communication Opportunities Teamwork Improving Teamwork and Communication

359. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/46807/psn-pdf
     July 02, 2019 - Communication failure: analysis of prescribers' use of an internal free-text field on electronic prescriptions … Communication failure: analysis of prescribers’ use of an internal free-text field on electronic prescriptions … https://psnet.ahrq.gov/issue/communication-failure-analysis-prescribers-use-internal-free-text-field- … More than 10% of medication orders exhibited a communication failure between prescriber and pharmacist … Investigators also found that 38% of these communication failures conferred a risk for significant or

360. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/843094/psn-pdf
     January 25, 2023 - Getting Started with a Communication and Resolution Program (CRP) Policy or Commitment Statement to … - commitment-statement-cr Communication and resolution programs (CRP) show promise for improving patient … and clinician communication after a harmful preventable adverse event. … https://psnet.ahrq.gov/issue/getting-started-communication-and-resolution-program-crp-policy-or-commitment-statement-cr … https://psnet.ahrq.gov/issue/getting-started-communication-and-resolution-program-crp-policy-or-commitment-statement-cr