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281. Incivility in healthcare: the impact of poor communication. | PSNet
     psnet.ahrq.gov/issue/incivility-healthcare-impact-poor-communication
     October 19, 2022 - Review Incivility in healthcare: the impact of poor communication. … Incivility in healthcare: the impact of poor communication. … Incivility in healthcare: the impact of poor communication.

282. Patients' perspectives of diagnostic error: a qualitative study. | PSNet
     psnet.ahrq.gov/issue/patients-perspectives-diagnostic-error-qualitative-study
     February 10, 2012 - the causes of diagnostic error: problems with clinical evaluation, limited time with clinicians, poor communication … diagnostic error included improvements to clinical management, increase patient access to clinicians, communication … Related Resources From the Same Author(s) Consensus statement on effective communication … Patient Safety Innovations Patient and Family Centered I-PASS (Family-Centered Communication … Program to Reduce Medical Errors and Improve Family Experience and Communication Processes) January

283. Facilitator-Notes (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
     March 01, 2017 - to effective teamwork and communication · Describe selected teamwork and communication tools · Review … solutions to teamwork and communication challenges SLIDE 2 SAY: Positive, two-way communication … What is effective communication? … PLAY VIDEO: Video 1.1: Staff Communication ASK: What elements of effective communication did you see … PLAY VIDEO: Video 1.2 Communication and Engaging the Family ASK: Was the nurse’s communication complete

284. Improving Provider Communication to Improve Transitions in Patient Care (pdf file)
     digital.ahrq.gov/sites/default/files/docs/page/improving-provider-communication-to-improve-transitions-in-patient-care.pdf
     June 16, 2021 - Improving Provider Communication to Improve Transitions in Patient Care Improving Provider Communication … One of the major barriers to coordinated and effec­ tive care transitions is poor communication between … Improving provider-to-provider communication can improve care transitions and reduce readmissions … electronic health record (EHR) systems, can facilitate transitions in patient care by improving provider communication … • Implications of the Depart Process System: Improved communication between providers dur­ ing care

285. Medication Information: A Community Working Together to Improve Communication (pdf file)
     digital.ahrq.gov/sites/default/files/docs/page/2006Muller_052411comp.pdf
     June 16, 2021 - Medication Information: A Community Working Together to Improve Communication Medication Information … : A Community Working Together to Improve Communication Melinda Muller, MD Medical Director, Legacy … mmuller@lhs.org Document title: Medication Information: A Community Working Together to Improve Communication

286. Daily Goals During Interdisciplinary Rounds: Facilitator Guide | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-fac-guide.html
     February 01, 2017 - Slide 4: Why Communication Matters Say: Communication during intensive care unit (ICU) rounds with … Slide 5: Why Communication Matters Say: Year after year, studies show that communication failure … Slide 7: Barriers That Impact Communication Ask: What are some barriers that impact effective communication … Another barrier to communication is verbal abuse. … Slide 14: Daily Goals Improve Communication and Care Say: Standardizing communication with the

287. Improving Patient Safety in Long-Term Care Facilities, Module 2 (pdf file)
     www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
     June 01, 2012 - Communication: A Skill You Can Learn What is communication? … Good communication is part of a safe environment. Good communication is a skill you can learn. … Barriers to Communication Sometimes communication may not go well or may break down completely. … Barriers to Communication Sometimes communication may not go well or may break down completely. … It helps ensure clear communication. And clear communication helps to make a safe environment.

288. Digital Health Literacy | PSNet
     psnet.ahrq.gov/primer/digital-health-literacy
     August 30, 2023 - use of telehealth services 2 requires a population with the skills to evaluate information, avoid misinformation … Digital literacy 4 is the ability to use information and communication technologies to find, evaluate … Communicative : The ability to collaborate, adapt, and control communication about health with users … Public health and online misinformation: challenges and recommendations. … WebM&M Cases Be Picky about your PICCs—Fragmented Care and Poor Communication

289. Daily Goals During Interdisciplinary Rounds: Slide Presentation | Agency for Healthcare Research and Quality
     www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-slides.html
     February 01, 2017 - and process of communication between two people and how communication is exposed to many roadblocks. … Slide 5: Why Communication Matters Communication failure is— The second most frequently identified … Slide 14: Daily Goals Improve Communication and Care Standardize communication to reduce encoding … The daily goals communication sheet: a simple and novel tool for improved communication and care. … The daily goals communication sheet: a simple and novel tool for improved communication and care.

290. Implementation Guide for the CANDOR Process: Appendix B | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apb.html
     August 01, 2022 - Communication Team (With Sub-Teams For Disclosure And Care For The Caregiver)     Communication … Teams for implementation Influential and positive communicator who has been trained in disclosure communication … Medical Director, Nurse Manager, Risk Manager) Disclosure Lead(s) Implements the Disclosure and Communication … program, as necessary; reports to the Communication Team Leader Influential and positive communicator … who has been trained in disclosure communication (e.g., Medical Director, Nurse Manager, Risk Manager

291. PowerPoint Presentation
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
     August 21, 2015 - Define the elements of disclosure communication. … Define the elements of disclosure communication. … What could be done to improve the disclosure communication? … This conversation sets the stage for future communication. … Communication Skills for Disclosure Lead Show empathy.

292. Chapter 6. Measure Maps and Profiles (continued, 9) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
     June 01, 2014 - Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Zillich, personal communication, September 9, 2010).

293. Chapter 6. Measure Maps and Profiles (continued, 10) | Agency for Healthcare Research and Quality
     www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6i.html
     June 01, 2014 - Farrell, personal communication, September 13, 2010). … in 2008. 1 Perspective: Patient/Family Measure Item Mapping: Communicate: Interpersonal communication … Schaefer, personal communication, September 1, 2010). … responsibility: 5B Communicate: Across health care teams or settings: 9E Interpersonal communication … Schaefer, personal communication, September 1, 2010).

294. Facilitator Guide: Build Your SSI Prevention Bundle (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/dailygoals-rounds-facguide.docx
     January 01, 2017 - Slide 3 Why Communication Matters SAY: Communication during intensive care unit (ICU) rounds with … Slide 4 Why Communication Matters SAY: Year after year, studies show that communication failure is … Slide 6 Barriers That Impact Communication ASK: What are some barriers that impact effective communication … Slide 7 Communication Breakdowns Cause Sentinel Events SAY: As mentioned earlier, ineffective communication … Slide 13 Daily Goals Improve Communication and Care SAY: Standardizing communication with the use

295. Patients and families as teachers: a mixed methods assessment of a collaborative learning model for medical error disclosure and prevention. | PSNet
     psnet.ahrq.gov/issue/patients-and-families-teachers-mixed-methods-assessment-collaborative-learning-model-medical
     July 12, 2017 - pre–post evaluation showed that the majority of patient and clinician participants reported improved communication … February 20, 2019 Can communication-and-resolution programs achieve their potential? … Patient Safety Innovations Patient and Family Centered I-PASS (Family-Centered Communication … Program to Reduce Medical Errors and Improve Family Experience and Communication Processes) January … 31, 2024 Communication and Resolution After an Adverse Health Care Incident.

296. Project Report - Lean Sigma
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/implement/teamwork.pptx
     January 01, 2007 - Project Report - Lean Sigma 1 1 Learning Objectives 2 Identify and apply effective communication … strategies from CUSP and TeamSTEPPS® Recognize the importance of effective communication Identify … barriers to communication Describe the connection between communication and medical errors 2 … Using the standards of effective communication, list three or four ways in which communication could … Debriefing Checklist: Is communication clear? Are roles and responsibilities understood?

297. Nursing Home Resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/nursing-home/resources/search.html?page=11
     January 01, 2022 - Some Examples of Empathic Listening | Nonviolent Communication explained by Marshall Rosenberg In this … video, Marshall Rosenberg, PhD, the author of “Nonviolent Communication - A Language for Life,” explains … Take Your Best Shot—Presenting Facts and Addressing Misinformation To Increase Nursing Home Staff Confidence … Enhance Performance and Patient Safety This website provides an evidence-based set of tools to improve communication

298. Session 1 | Agency for Healthcare Research and Quality
     www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
     October 01, 2014 - Return to Contents   Communication: A Skill You Can Learn What is communication? … One kind of communication is "verbal." … Good communication is part of a safe environment. Good communication is a skill you can learn. … Stages of Communication: Giving and Receiving Three Parts of Communication Giver of Information … Barriers to Communication Sometimes communication may not go well or may break down completely.

299. Psn-Pdf (pdf file)
     psnet.ahrq.gov/node/33584/psn-pdf
     March 15, 2025 - Communication Between Clinicians March 15, 2025 Communication Between Clinicians. … https://psnet.ahrq.gov/primer/communication-between-clinicians PSNet primers are regularly reviewed … Issues involving communication between clinicians at times of transitions in care are discussed in the … Methods of Improving Communication Between Providers The factors that impair effective communication … communication protocols for transmission of important information.

300. Module: Daily Goals During Interdisciplinary Rounds
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/dailygoals-rounds-slides.pptx
     January 01, 2017 - Improving communication in the ICU using daily goals. J Crit Care. 2003 Jun;18(2):71-5. … Improving communication in the ICU using daily goals. J Crit Care. 2003 Jun;18(2):71-5. … The daily goals communication sheet: a simple and novel tool for improved communication and care. … Improving communication in the ICU using daily goals. J Crit Care. 2003 Jun;18(2):71-5. … The daily goals communication sheet: a simple and novel tool for improved communication and care.