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  1. digital.ahrq.gov/organization/regents-university-michigan
    January 01, 2023 - Principal Investigator(s) Zikmund-Fisher, Brian An Interactive Health CommunicationProgram For Young Urban Adults with Asthma - 2012 Principal Investigator Baptist, Alan … Project Name An Interactive Health Communication Program For Young Urban Adults With Asthma … Program For Young Urban Adults With Asthma Description This research project is developing … an Internet-based health communication program for African American adults to improve asthma care.
  2. psnet.ahrq.gov/issue/incivility-healthcare-impact-poor-communication
    October 19, 2022 - Review Incivility in healthcare: the impact of poor communication. … Incivility in healthcare: the impact of poor communication. … Incivility in healthcare: the impact of poor communication.
  3. psnet.ahrq.gov/issue/patients-and-families-perspectives-patient-safety-end-life-video-reflexive-ethnography-study
    December 18, 2013 - Communication-related harms were considered distressing to the patients and their families. … Patient Safety March 27, 2024 Annual Perspective Communication … Patient Safety Innovations Patient and Family Centered I-PASS (Family-Centered CommunicationProgram to Reduce Medical Errors and Improve Family Experience and Communication Processes) January
  4. Guide (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.docx
    March 01, 2017 - Material Use Guide Learning Objectives: · Describe effective communication and teamwork · Describe … why teamwork training and improved communication optimizes resident safety · List barriers, tools, … and strategies to effective teamwork and communication · Describe selected teamwork and communication … Teamwork and Communication Among Staff* · Slide 3–6 · Video 1.1: Staff Communication Overview of TeamSTEPPS … Among Staff Method: During a staff meeting, show the Communication video.
  5. meps.ahrq.gov/communication/meps_video/en/meps_presentation.pdf
    September 17, 2024 - MEPS Household Participant Video Presentation Script, English Your Role in MEPS_English script_082709.doc, 10/9/2009 Page 1 of 2 MEPS “YOUR ROLE IN SHAPING THE NATION’S HEALTH” MEPS. What is it? And why is your participation so important? MEPS is the Medical Expenditure Panel Survey. It is an ongo…
  6. meps.ahrq.gov/communication/meps_video/sp/meps_presentation.pdf
    September 17, 2024 - MEPS Household Participant Video Presentation Script, Spanish Page 1 of 3 MEPS “YOUR ROLE IN SHAPING THE NATION’S HEALTH” MEPS ¿Qué es? ¿Y por qué es tan importante su participación? MEPS (por sus siglas en inglés) es la Encuesta de Registro de Gastos Médicos. Es un estudio nacional continuo que …
  7. Facilitator-Notes (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module4/facilitator-notes.docx
    March 01, 2017 - to effective teamwork and communication · Describe selected teamwork and communication tools · Review … solutions to teamwork and communication challenges SLIDE 2 SAY: Positive, two-way communication … What is effective communication? … PLAY VIDEO: Video 1.1: Staff Communication ASK: What elements of effective communication did you see … PLAY VIDEO: Video 1.2 Communication and Engaging the Family ASK: Was the nurse’s communication complete
  8. psnet.ahrq.gov/issue/patients-perspectives-diagnostic-error-qualitative-study
    February 10, 2012 - the causes of diagnostic error: problems with clinical evaluation, limited time with clinicians, poor communication … diagnostic error included improvements to clinical management, increase patient access to clinicians, communication … Related Resources From the Same Author(s) Consensus statement on effective communication … Patient Safety Innovations Patient and Family Centered I-PASS (Family-Centered CommunicationProgram to Reduce Medical Errors and Improve Family Experience and Communication Processes) January
  9. www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-fac-guide.html
    February 01, 2017 - Slide 4: Why Communication Matters Say: Communication during intensive care unit (ICU) rounds with … Slide 5: Why Communication Matters Say: Year after year, studies show that communication failure … Slide 7: Barriers That Impact Communication Ask: What are some barriers that impact effective communication … Another barrier to communication is verbal abuse. … Slide 14: Daily Goals Improve Communication and Care Say: Standardizing communication with the
  10. www.ahrq.gov/sites/default/files/publications/files/ltcmodule2.pdf
    June 01, 2012 - Communication: A Skill You Can Learn What is communication? … Good communication is part of a safe environment. Good communication is a skill you can learn. … Barriers to Communication Sometimes communication may not go well or may break down completely. … Barriers to Communication Sometimes communication may not go well or may break down completely. … It helps ensure clear communication. And clear communication helps to make a safe environment.
  11. www.ahrq.gov/hai/tools/mvp/modules/cusp/daily-goals-rounds-slides.html
    February 01, 2017 - and process of communication between two people and how communication is exposed to many roadblocks. … Slide 5: Why Communication Matters Communication failure is— The second most frequently identified … Slide 14: Daily Goals Improve Communication and Care Standardize communication to reduce encoding … The daily goals communication sheet: a simple and novel tool for improved communication and care. … The daily goals communication sheet: a simple and novel tool for improved communication and care.
  12. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module5/module5-response-disclosure-notes.pptx
    August 21, 2015 - Define the elements of disclosure communication. … Define the elements of disclosure communication. … What could be done to improve the disclosure communication? … This conversation sets the stage for future communication. … Communication Skills for Disclosure Lead Show empathy.
  13. www.ahrq.gov/patient-safety/settings/hospital/candor/impguide/apb.html
    August 01, 2022 - Communication Team (With Sub-Teams For Disclosure And Care For The Caregiver)     Communication … Teams for implementation Influential and positive communicator who has been trained in disclosure communication … Medical Director, Nurse Manager, Risk Manager) Disclosure Lead(s) Implements the Disclosure and Communicationprogram, as necessary; reports to the Communication Team Leader Influential and positive communicator … who has been trained in disclosure communication (e.g., Medical Director, Nurse Manager, Risk Manager
  14. www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/mvp/modules/cusp/dailygoals-rounds-facguide.docx
    January 01, 2017 - Slide 3 Why Communication Matters SAY: Communication during intensive care unit (ICU) rounds with … Slide 4 Why Communication Matters SAY: Year after year, studies show that communication failure is … Slide 6 Barriers That Impact Communication ASK: What are some barriers that impact effective communication … Slide 7 Communication Breakdowns Cause Sentinel Events SAY: As mentioned earlier, ineffective communication … Slide 13 Daily Goals Improve Communication and Care SAY: Standardizing communication with the use
  15. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6h.html
    June 01, 2014 - Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Communicate: Between health care professional(s) and patient/family: E7 Interpersonal communication … Starfield, personal communication, September 8, 2010). … Zillich, personal communication, September 9, 2010).
  16. www.ahrq.gov/ncepcr/care/coordination/atlas/chapter6i.html
    June 01, 2014 - Farrell, personal communication, September 13, 2010). … in 2008. 1 Perspective: Patient/Family Measure Item Mapping: Communicate: Interpersonal communication … Schaefer, personal communication, September 1, 2010). … responsibility: 5B Communicate: Across health care teams or settings: 9E Interpersonal communication … Schaefer, personal communication, September 1, 2010).
  17. www.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/implement/teamwork.pptx
    January 01, 2007 - Project Report - Lean Sigma 1 1 Learning Objectives 2 Identify and apply effective communication … strategies from CUSP and TeamSTEPPS® Recognize the importance of effective communication Identify … barriers to communication Describe the connection between communication and medical errors 2 … Using the standards of effective communication, list three or four ways in which communication could … Debriefing Checklist: Is communication clear? Are roles and responsibilities understood?
  18. psnet.ahrq.gov/primer/digital-health-literacy
    August 30, 2023 - use of telehealth services 2 requires a population with the skills to evaluate information, avoid misinformation … Digital literacy 4 is the ability to use information and communication technologies to find, evaluate … Communicative : The ability to collaborate, adapt, and control communication about health with users … Public health and online misinformation: challenges and recommendations. … WebM&M Cases Be Picky about your PICCs—Fragmented Care and Poor Communication
  19. psnet.ahrq.gov/issue/patients-and-families-teachers-mixed-methods-assessment-collaborative-learning-model-medical
    July 12, 2017 - pre–post evaluation showed that the majority of patient and clinician participants reported improved communication … February 20, 2019 Can communication-and-resolution programs achieve their potential? … Patient Safety Innovations Patient and Family Centered I-PASS (Family-Centered CommunicationProgram to Reduce Medical Errors and Improve Family Experience and Communication Processes) January … 31, 2024 Communication and Resolution After an Adverse Health Care Incident.
  20. www.ahrq.gov/patient-safety/settings/long-term-care/resource/facilities/ltc/mod2sess1.html
    October 01, 2014 - Return to Contents   Communication: A Skill You Can Learn What is communication? … One kind of communication is "verbal." … Good communication is part of a safe environment. Good communication is a skill you can learn. … Stages of Communication: Giving and Receiving Three Parts of Communication Giver of Information … Barriers to Communication Sometimes communication may not go well or may break down completely.