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psnet.ahrq.gov/issue/guidelines-informing-media-after-adverse-event
May 08, 2019 - Communication Advisory Committee. Edmonton, AB, Canada: Canadian Patient Safety Institute; 2010. … Share
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September 8, 2010
Communication … provides an organizational strategy, flow charts, and a task list to improve internal and external communication … Communication Advisory Committee. Edmonton, AB, Canada: Canadian Patient Safety Institute; 2010. … Health Care Executives and Administrators
Quality and Safety Professionals
Role of the Media
Communication
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psnet.ahrq.gov/issue/role-technology-clinician-clinician-communication
September 09, 2015 - Commentary
The role of technology in clinician-to-clinician communication. … The role of technology in clinician-to-clinician communication. … This commentary discusses electronic communication in hospitals, including unintended consequences … The role of technology in clinician-to-clinician communication. … May 29, 2019
Dissecting communication barriers in healthcare: a path to enhancing communication
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psnet.ahrq.gov/issue/hand-communications
January 04, 2017 - This article details the early progress of the Center's second major initiative, improving handoff communication … April 5, 2013
Handoff Communication Tools.
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www.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module4/guide.html
March 01, 2017 - Describe why teamwork training and improved communication optimizes resident safety. … List barriers, tools, and strategies to effective teamwork and communication. … Describe selected teamwork and communication tools. … Review solutions to teamwork and communication challenges. … Among Staff
Method: During a staff meeting, show the Communication video.
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psnet.ahrq.gov/issue/using-incident-reports-assess-communication-failures-and-patient-outcomes
February 06, 2019 - Study
Using incident reports to assess communication failures and patient outcomes … Using Incident Reports to Assess Communication Failures and Patient Outcomes. … Communication failures are a common underlying factor in adverse events. … of measuring communication issues compared to other types of safety events. … Using Incident Reports to Assess Communication Failures and Patient Outcomes.
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psnet.ahrq.gov/issue/parents-perceptions-patient-safety-paediatric-hospital-care-mixed-methods-systematic-review
May 01, 2024 - parents’ perspectives on pediatric patient safety in hospital settings, such as parental engagement and communication … authors conclude that parents need to be treated as valuable partners but require support and improved communication … June 14, 2019
View More
Related Resources
Improving communication … Patient Safety Innovations
Patient and Family Centered I-PASS (Family-Centered Communication … Program to Reduce Medical Errors and Improve Family Experience and Communication Processes)
January
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psnet.ahrq.gov/issue/silence-power-and-communication-operating-room
June 08, 2011 - Study
Silence, power and communication in the operating room. … Silence, power and communication in the operating room. … Communication failures are a known problem in operating rooms, with past studies examining the role … Silence, power and communication in the operating room. … April 6, 2011
Communication failure in the operating room.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-section-6-g.pdf
July 31, 2017 - Training to Advance Physicians’ Communication Skills
July 2017 6.G-1
6.G. … TRAINING TO ADVANCE PHYSICIANS’ COMMUNICATION SKILLS
6.G.1. … Poor communication can have a serious impact on health outcomes. … to help clinicians develop and
hone their communication skills. … Thriving in a busy practice: Physician-patient communication training.
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www.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsummarsh.html
October 01, 2014 - Institution: Virginia Commonwealth University, Richmond
Grant Title: Increasing Communication about … Develop a culturally-sensitive communication skills program to improve kidney transplant candidates' … Design and pilot test a survey to gauge the impact of the communication skills program. … Conduct a proof of concept test of the communication skills program.
Career Goals: Dr. … She received her PhD in Communication from SUNY Buffalo.
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psnet.ahrq.gov/issue/preventing-communication-errors-telephone-medicine
December 01, 2004 - Commentary
Preventing communication errors in telephone medicine. … Preventing communication errors in telephone medicine. J Gen Intern Med. 2005;20(10):959-63. … Preventing communication errors in telephone medicine. J Gen Intern Med. 2005;20(10):959-63. … Topic
Ambulatory Care
Health Care Providers
Narrative/Storytelling
Provider-Patient Communication
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www.ahrq.gov/hai/cusp/modules/implement/alt-text.html
April 01, 2013 - Implement Teamwork and Communication Alternative Text
Slide Number and Title
Slide Content … Slide 2
Learning Objectives
Recognize the importance of effective communication
Identify … barriers to communication
Describe the connection between communication and medical errors
Identify … Components and Process of Communication 2
Provider A – Sender and Receiver
Noise
A’s … Using the standards of effective communication, list three to four ways in which communication could
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digital.ahrq.gov/ahrq-funded-projects/interactive-health-communication-program-young-urban-adults-asthma/citation/electronic
January 01, 2023 - 26441151
Principal Investigator
Baptist, Alan
Project Name
An Interactive Health Communication … Program For Young Urban Adults With Asthma
Technology
Consumer Health Informatics
Internet
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digital.ahrq.gov/ahrq-funded-projects/interactive-health-communication-program-young-urban-adults-asthma/citation/technology
January 01, 2023 - 27286777
Principal Investigator
Baptist, Alan
Project Name
An Interactive Health Communication … Program For Young Urban Adults With Asthma
Technology
Internet
Social Media
Text Messaging
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effectivehealthcare.ahrq.gov/sites/default/files/hunt_panel_3.pdf
January 01, 2010 - : strategic outreach activities
o Facebook
o Twitter
o CafeMom
• Abundance of posts containing misinformation … : Eisenberg
Center Conference Series 2010, The Prospect for Web 2.0 Technologies for
Engagement, Communication … : Eisenberg
Center Conference Series 2010, The Prospect for Web 2.0 Technologies for
Engagement, Communication
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psnet.ahrq.gov/node/861880/psn-pdf
January 31, 2024 - Patient and Family Centered I-PASS (Family-Centered
Communication Program to Reduce Medical Errors and … /patient-and-family-centered-i-pass-family-centered-communication-
program-reduce-medical
Summary … processes could be improved via a family-
centered communication program. … around the I-PASS
https://psnet.ahrq.gov/innovation/patient-and-family-centered-i-pass-family-centered-communication-program-reduce-medical … https://psnet.ahrq.gov/innovation/patient-and-family-centered-i-pass-family-centered-communication-program-reduce-medical
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www.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/communication-material-guide.html
May 01, 2017 - Material Use Guide - Improving Communication and Teamwork in the Surgical Environment Module … Overview
Communication and Teamwork Defined
Slides 4-11
Improving … Surgical Team Communication With Debriefings *
Slides 18-25
Example Debriefing * (1 min 24) … †
Slides 48-52
Example of Closed-Loop Communication+ (46 sec)
Tools
Slide 53
*Video … Listen to the closed-loop communication example.
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psnet.ahrq.gov/issue/sbar-improves-communication-and-safety-climate-and-decreases-incident-reports-due
June 01, 2016 - Study
SBAR improves communication and safety climate and decreases incident reports … due to communication errors in an anaesthetic clinic: a prospective intervention study. … SBAR improves communication and safety climate and decreases incident reports due to communication errors … SBAR improves communication and safety climate and decreases incident reports due to communication errors … August 18, 2021
Communication in interdisciplinary teams: exploring closed-loop communication
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psnet.ahrq.gov/issue/failures-communication-through-documents-and-documentation-across-perioperative-pathway
August 07, 2013 - Study
Failures in communication through documents and documentation across the perioperative … Failures in communication through documents and documentation across the perioperative pathway. … This qualitative study of communication among providers in perioperative care revealed a reliance on … Failures in communication through documents and documentation across the perioperative pathway. … June 18, 2019
Guideline implementation: team communication.
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psnet.ahrq.gov/node/854973/psn-pdf
October 31, 2023 - and use of telehealth services2 requires a population with
the skills to evaluate information, avoid misinformation … Digital literacy4 is the ability to use information and
communication technologies to find, evaluate … Communicative: The ability to collaborate, adapt, and control communication about health with
users … Public health and online misinformation: challenges and
recommendations.
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psnet.ahrq.gov/issue/policy-based-intervention-reduction-communication-breakdowns-inpatient-surgical-care-results
January 04, 2010 - Study
A policy-based intervention for the reduction of communication breakdowns in … A policy-based intervention for the reduction of communication breakdowns in inpatient surgical care: … Communication failures in the surgical setting are a known threat to patient safety and the second … April 24, 2011
Communication failure in the operating room. … August 18, 2010
Measuring communication in the surgical ICU: better communication equals