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461. Surveys on Patient Safety Culture (SOPS) Medical Office Survey: 2024 User Database Report Part II (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2024-medical-office-database-report-appendix.pdf
     January 01, 2024 - Communication Openness 72% 71% 72% 68% 66% 64% 8. … Communication Openness 70% 74% 66% 64% 8. … Communication Openness 69% 69% 76% 62% 8. … Communication Openness 66% 80% 68% 74% 81% 64% 8. … Communication Openness 71% 68% 66% 68% 71% 8.

462. PRIMARY CARE OFFICE-BASED TEAMS Mutual Support
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
     January 20, 2006 - Feedback between the health care team, patients, and their families is discussed in the section on Communication … CUS and several other signal phrases have a similar effect in verbal communication. … This option is authoritative and does not promote a culture of communication and support. 19 … Collaboration involves full and open communication—team members must be attentive and open to each other … In considering the four core skills of TeamSTEPPS—communication, leadership, situation monitoring, and

463. An Overview of the SOPS® Surveys for New Users - Ginsberg (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/2-sops101-webcast-2023-ginsberg.pdf
     January 01, 2023 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

464. Understanding SOPS® Surveys: A Primer for New Users - Ginsberg (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-ginsberg.pdf
     September 01, 2022 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

465. Strategic Plan: Children as a Priority Population | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cpi/about/mission/strategic-plan/CHStratPlan.html
     December 01, 1999 - Improve communication with stakeholders in child health . … : Convene child health services researchers to share knowledge and enhance researcher-to-researcher communication … Improve communication with the child health services research stakeholder and user communities. … Objective 4.4 Improve electronic and print communication of AHRQ child health activities.

466. TeamSTEPPS for Office-Based Care: Implementation Planning | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan-ig.html
     September 01, 2015 - Here, we see that the Change Team would like to address suboptimal communication among office staff when … For each of your identified stakeholder groups, develop a communication plan, including: Goals for … communication with this group. … Identify a person on the Change Team who will be responsible for implementation and oversight of the communication … Tips for success in Step 8 include: Stay focused on your goals for communication with each stakeholder

467. FileNewTemplate
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module11.pptx
     March 07, 2019 - among office staff when ordering and receiving test results Team Process: What: Communication of critical … : Implementation Planning ‹#› So, an example can include defining the problem, such as suboptimal communication … Look at things that are breakdowns in team performance or communication that may result in adverse outcomes … Key Actions: Develop a communications plan: Identify goals for communication with this group. … Module 11: Implementation Planning ‹#› Part of this process is to be sure that you create a communication

468. AHRQ Impact Case Studies | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/news/newsroom/case-studies/index.html?page=7
     January 01, 2016 - Infections (CLABSI) (4) Children/Adolescents (34) Chronic Conditions (43) Clinician-Patient Communication … Implementer: VHQC Date: December 2015 North Carolina Physicians Use AHRQ Materials to Boost Communication … Public Service Campaign Topic(s): Patient Safety, Quality of Care, Health Literacy, Clinician-Patient Communication

469. A Study of the Patient-Centered Medical Home: Lessons From a New York State Community Health Center (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-calman.pdf
     April 01, 2015 - important for patients with complex conditions and multiple psychosocial stressors because it facilitated communication … changes, providers and staff appreciated the improvements in patient tracking, patient screening, and communication

470. Transforming Primary Care: Evaluating the Spread of Group Health's Medical Home (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-reid.pdf
     April 01, 2015 - Lessons Learned and Implications for Others • Clinics with leadership who provided excellent communication … improvement, and improved team functioning (including building shared goals, mutual respect, and within-team communication

471. Agency for Healthcare Research and Quality: A Profile (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cpi/about/profile/ahrq-profile16.pdf
     May 01, 2016 - CUSP combines improvement in safety culture, teamwork, and communication together with a checklist … Team STEPPS®, a training program designed for health care professionals to improve patient safety, communication

472. The Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appc-final508.pdf
     April 13, 2018 - Because teach-back is a communication strategy used by individual team members, the available materials … teach-back, case presentations of how to effectively use teach-back, and information on how to address the communication

473. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Infographic Summary (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Infographic.pdf
     January 01, 2023 - patient safety culture 64% positive response Highest Scoring Composite Measure: Feedback and Communication

474. SOPS Ambulatory Surgery Center Webcast - GINSBERG (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-ASC-webcast-2023-0509-ginsberg.pdf
     January 01, 2023 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

475. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-p-transcript.docx
     April 13, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3) AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix P. Evaluating and Selecting Hand Hygiene Products Transcript/Facilitator Notes Tim: (Slide 1) Hello, my name is Tim Landers. I'm an assistant professor at the Ohio State University Colle…

476. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-b.docx
     April 21, 2014 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix B. Your First Checklist Meeting Guide The following document is a sample agenda and topics you should consider discussing when your implementation team meets fo…

477. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-g.docx
     September 01, 2016 - Strategy 2: Communicating to Improve Quality (Tool 3) Long-Term Care Safety Toolkit AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix G. Training Team Members How To Use the Checklist There are several ways you can train team members how to use the checklist. Here are some helpful things to re…

478. Strategy 2: Communicating to Improve Quality (Tool 3) (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-n-part1-transcript.docx
     April 13, 2017 - Strategy 2: Communicating to Improve Quality (Tool 3) AHRQ Safety Program for Ambulatory Surgery Implementation Guide Appendix N. A Clear View on Flexible Endoscope Processing – Part 1, Transport, Leak Testing, and Cleaning Transcript/Facilitator Notes Sue Klacik: (Slide 1) Hi, and welcome to this presentation on…

479. AHRQ Webcast Introducing the New SOPS Hospital Survey 2.0 - Ginsberg (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2-ginsberg-sops-hospital-survey-2-0-webcast.pdf
     June 01, 2020 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

480. FileNewTemplate
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module9.pptx
     March 07, 2019 - Key characteristics that must be represented on the team include leadership, credibility, communication … Failure in implementing change is often due to under-communication. … Every communication channel available should be used to put forth the vision of strategies in a planned … a regular basis Monitoring process dynamics Module 9: Change Management ‹#› To succeed in your communication … What communication method works to communicate when resisters are present?