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421. Selected Best Practices and Suggestions for Improvement (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4b_combo_psi05-foreignbody-bestpractices.pdf
     November 01, 2012 - o Multidisciplinary team communication. … ensure that no surgical equipment is left within the body cavity • Radio-opaque surgical materials Communication … Governing the surgical count through communication interactions: implications for patient safety. … Items Additional Resources Systems/Processes Policies/Protocols Tools Staff Required Equipment Communication

422. Module 4: How To Implement the Fall Prevention Program in Your Organization—Slide Presentation | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/slides.html
     September 01, 2017 - Slide 16: Communication During Implementation Staff at all levels need to communicate. … Slide 17: Communication During Implementation Develop a communication process to share information … Identify paths of ongoing communication and reporting.

423. Defining the PCMH | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/ncepcr/research/care-coordination/pcmh/define.html
     August 01, 2022 - Medical home practices also excel at building clear and open communication among patients and families … around-the-clock telephone or electronic access to a member of the care team, and alternative methods of communication

424. About Measure Specifications and Reporting | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/pqmp/implementation-qi/toolkit/child-hcahps/about.html
     August 01, 2021 - The instrument has 18 single-item and composite measures categorized into five overarching groups: Communication … Communication with child. Attention to safety and comfort. Hospital environment.

425. Patient Safety Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/findings/evidence-based-reports/makinghcsafer.html
     June 01, 2022 - contains patient perspectives on care and patient rating items that encompass key topics, including communication … with doctors and nurses, responsiveness of hospital staff, pain management, communication about medicines … Performance and Patient Safety (TeamSTEPPS®) is a set of tools to help train clinicians in teamwork and communication … adverse events affect patients with limited English proficiency more frequently, are often caused by communication … Tools for Patients and Families AHRQ's Questions are the Answer initiative is designed to improve communication

426. Invest in Trust: A Guide for Building COVID-19 Vaccine Trust and Increasing Vaccination Rates Among CNAs (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/invest-in-trust-guide.pdf
     May 01, 2021 - ` While it’s important to listen compassionately to people’s concerns, do not repeat misinformation … Prebunking interventions based on the psychological theory of “inoculation” can reduce susceptibility to misinformation … Her research focuses on health communication, specifically the role of communication in health behavior … She was selected as the first Outstanding Health Communication Scholar by the International Communication … Journal of Health Communication, 25(10), 819-826.

427. The SHARE Approach—Achieving Patient-Centered Care with Shared Decisionmaking: A Brief for Administrators and Practice Leaders | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-9.html
     September 01, 2020 - Enhances communication between patients and their clinicians. … tools include guides to AHRQ's PCOR materials, shared decisionmaking, and enhanced patient-provider communication … is designed to provide basic information on implementing shared decisionmaking in practice, specific communication … Improving hypertension control in diabetes mellitus: the effects of collaborative and proactive health communication

428. Action Planning for the SOPS Surveys-Overview (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-brady-sops-action-planning-tool.pdf
     February 05, 2019 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication

429. Overview of Patient Safety Learning Laboratory (PSLL) Projects | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/resources/learning-lab/index.html
     February 01, 2024 - Enhancing Patient Safety Through Cognition and Communication (M-Safety Lab) Principal Investigator: … Using incident reports to assess communication failures and patient outcomes . … The project aims were to: Study how flow of communication may affect patient safety. … Enhancing communication in radiology using a hybrid computer-human based system. … Automated, web-based solution for bidirectional EHR-infusion pump communication .

430. Pennsylvania State at a Glance (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/pastateataglance.pdf
     March 01, 2012 - The State will test an electronic screening tool to enhance communication between providers and families … These efforts will enhance provider and patient communication while planned electronic linkages across

431. Office Systems Inventory to Improve Asthma Care and Treatment in Primary Care Practices (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sfstrategies.pdf
     August 01, 2015 - medications that may be beneficial. 3 Asthma Action Plan (AAP) We use an Asthma Action Plan (AAP) as a communication … family (for example a change in housing, a change in insurance, etc.). 8 Use of Registry and Communication

432. Research Medical Center Develops Video to Encourage Continued Use of TeamSTEPPS® | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/news/newsroom/case-studies/201530.html
     November 01, 2015 - The group then made a six-minute video, called Tackling Effective Communication Using TeamSTEPPS . … The video highlights nine important TeamSTEPPS elements, such as the communication technique known as

433. Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/publications/search.html?page=18
     November 01, 2007 - Publication Date: October 2007 Publication Number: 07-0051 Strategies To Improve Communication … The program also explains techniques that pharmacy staff members can use to improve communication with

434. TeamSTEPPS® 2.0 Instructor Manual | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/instructor/scenarios/contents.html
     March 01, 2014 - ) TeamSTEPPS Team Skills: Team Structure Leadership Situation Monitoring Mutual Support Communication … 65 70,71, 73-80, 84 85,86, 93,97, 98, 100,101, 103-106, 108-110, 112-115 117-121, 123-128 Communication

435. Office-Based Teams Instructor Guide
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
     January 20, 2006 - Possible answers include: low employee satisfaction, low patient satisfaction, and exacerbated lapses in communication … Slide ‹#› ‹#› TeamSTEPPS | Office-Based Care Coaching COACHING COMMUNICATION TOOLS SAY: Communication … The coaching models presented in this module are predicated on communication as the key component. … The TeamSTEPPS communication tools are: SBAR Check-back Handoffs (including I PASS THE BATON) … They are not only about bettering communication, but also about breaking down any perceived hierarchies

436. Gap Analysis Facilitator's Guide: Appendix E | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/ape.html
     August 01, 2022 - Communication and Optimal Resolution Toolkit Gap Analysis Report for Insert organization name Insert … There is strong consensus that improved communication between providers and patients about risks to which

437. Speaking Plainly: Communicating the Patient’s Role in Health Care Safety (pdf file)
     www.talkingquality.ahrq.gov/downloads/pub/advances/vol4/Miranda.pdf
     July 01, 2004 - highlights behaviors patients can use to decrease medication errors and improve patient-provider communication … The third step encourages patient activism to prevent potential communication gaps involving test results … Patient- physician communication at hospital discharge and patients’ understanding of the postdischarge

438. Where to Find More Information (cont.) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/questions/resources/diagnosis/information-cont.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … Organizations/Information Directory of Organizations National Institute on Deafness and Other Communication … Disorders http://www.nidcd.nih.gov/health/directory/index.asp National Institute on Deafness and Other Communication

439. Assemble the Team and Engage Leadership for Perinatal Safety: Facilitator Guide | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/assemble-fac-guide.html
     July 01, 2023 - Effective team communication. Conflict resolution. Education and engagement. … Varying communication styles. Conflict. Lack of coordination and follow up. … Hierarchy may impede unit team success by limiting opportunities for communication and interaction. … Create a vehicle for communication. Develop a plan for communication. … The physician champion also serves as the communication link between L&D unit physicians and the team

440. How To Manage Change
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module2/module2_slides_fallprev.pptx
     August 24, 2017 - What are the ground rules for managing meeting time and communication? … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication … initiative start Determine how prevention work will be organized at the unit level, such as paths of communication