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  1. www.talkingquality.ahrq.gov/teamstepps/officebasedcare/handouts/teamperceptions.html
    December 01, 2015 - Staff resolve their conflicts, even when the conflicts have become personal.           … Communication Strongly Agree Agree Neutral Disagree Strongly Disagree 29.
  2. www.talkingquality.ahrq.gov/talkingquality/measures/setting/long-term-care/nursing-home/measurement-sets.html
    November 01, 2018 - The questionnaire asks residents to report on the nursing home environment, care, communication and respect … residents, this instrument asks the former residents to report on the nursing home environment, care, communication
  3. www.talkingquality.ahrq.gov/cpi/about/otherwebsites/srdr.ahrq.gov/index.html
    August 01, 2013 - A built-in messaging and communication system facilitates team coordination and communication with colleagues
  4. www.talkingquality.ahrq.gov/teamstepps/rrs/videos/index.html
    July 01, 2018 - developed TeamSTEPPS, a teamwork system which offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential for the provision
  5. www.talkingquality.ahrq.gov/news/newsletters/e-newsletter/874.html
    August 01, 2023 - culture of labor and delivery units and decrease maternal and neonatal adverse events resulting from poor communication … Perspectives about racism and patient-clinician communication among Black adults with serious illness … Statewide perinatal quality improvement, teamwork, and communication activities in Oklahoma and Texas
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-profile-ok.pdf
    April 01, 2015 - By mandating a communitywide board of directors that embraced a common goal, CHIP enhanced communication … So far, however, there has been little communication and coordination between these efforts. … There is more communication among local hospitals, Community Health Centers, and public health entities … These efforts aim to break down the existing silos that prevent communication and collaboration on quality
  7. www.talkingquality.ahrq.gov/research/publications/search.html
    January 01, 2024 - diagnostic safety at intrahospital care transitions, from using data analysis tools to using structured communication … and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication
  8. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apb.html
    August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events? … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication
  9. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/apc.html
    August 01, 2022 - Do board members receive basic teamwork, communication, and patient safety training?         … Is there a clear process for communication among staff in response to adverse events?         … medical malpractice insurers for the hospital and practitioners agreed to the process of response and communication
  10. www.talkingquality.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-profile-ok.html
    April 01, 2015 - By mandating a communitywide board of directors that embraced a common goal, CHIP enhanced communication … So far, however, there has been little communication and coordination between these efforts. … There is more communication among local hospitals, Community Health Centers, and public health entities … These efforts aim to break down the existing silos that prevent communication and collaboration on quality
  11. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/huddles-comp-kit.html
    June 01, 2017 - summarizes the benefits of the huddle, specifically with a focus on the surgical safety checklist, related communication … Benefit of Huddle Expected Frequency Engage team in thinking and talking about checklist use, communication … and related safety work Expected to arise in huddle every day Recognize issues in checklist use, communication … Learn More CUS Framework The CUS tool is presented in the Improving Communication and Teamwork … TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient care by improving communication
  12. www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care-2/clinical-case-scenarios.html
    July 01, 2023 - , 7.3 MB]) Team Structure and Assembly (PowerPoint [3.3 MB]); Speaker Notes 2 [PDF, 4.2 MB]) Communication … PDF, 2.5 MB]) Team Structure and Assembly (PowerPoint [3.3 MB]); Speaker Notes 2 [PDF, 1 MB]) Communication
  13. www.talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/overview/index.html
    July 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Formative Feedback Feedback is information provided to team members through verbal or nonverbal communication
  14. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
    February 01, 2019 - encompasses the range of interactions patients have with the health care system, including:  Good communication
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140603_QI/3_rachel_grob.pdf
    June 25, 2014 - from Patient Comments: Fulsome Accounts 2 31 100 Content of Experiences 110 Access to Care 120 Communication … from Patient Comments: Fulsome Accounts 3 32 100 Content of Experiences 110 Access to Care 120 Communication
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-professionals.pdf
    January 01, 2014 - Chapter 1: How to obtain consent: The art of consent communication. … - attributes-of-health-literate-health-care-organizations/ CDC's "Everyday Words for Public Health Communication … Closing the loop: physician communication with diabetic patients who have low health literacy Arch Intern … Improving Patient- Provider Communication for Patients Having Surgery: Patient Perceptions of a Revised … Closing the loop: physician communication with diabetic patients who have low health literacy Arch Intern
  17. www.talkingquality.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - How to use electronic communication modalities to communicate the program’s progress and success to the … Slide 16 Say: Communication needs to occur among staff at all levels. … Slide 17 Say: A communication process will need to be devised to share information about the … Integrating communication regarding fall risk into regular communication, such as during shift handoffs … Communication during implementation. Staff training needs to learn new practices.
  18. www.talkingquality.ahrq.gov/research/findings/final-reports/index.html?page=8
    August 01, 2004 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (72) Communication … Grant Number: U18 HS 11164 Topic(s): Communication and Teamwork, Pediatrics Publication Date: August
  19. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - Still underway  NIS wording: To be completed 26 The Child HCAHPS Narrative Item Set: Yield • Communication … • Hospital processes ► Admission ► Discharge 27 The Child HCAHPS Narrative Item Set: Yield • Communication
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/overview/overview-facnotes.docx
    May 01, 2017 - surgical infection and complication rates and to improve safety culture through improved teamwork and communication … and support for specific safety interventions such as checklists, safety escalation protocols, and communication … Examples include safe surgery checklists, infection control procedures, and role-based standard work like communication

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