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341. Making Informed Consent an Informed Choice: (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
     January 18, 2017 - Strategies for Clear Communication Section 2: Strategies for Clear Communication The second section … Being deaf or hard of hearing is another communication barrier. … However, you should still engage in nonverbal communication. … They may have gotten conflicting information from other health care professionals, or may have gotten misinformation … • We have gone over four clear communication strategies.

342. Surveys on Patient Safety Culture (SOPS) Nursing Home Survey: 2023 User Database Report Part II (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/nursing-home/2023-SOPS-Nursing-Home-DB-Part-II.pdf
     January 01, 2023 - Feedback and Communication About Incidents 86% 81% 2. … Feedback and Communication About Incidents 78% 84% 2. … Communication Openness 76% 67% 58% 48% 44% 75% 57% 11. … Feedback and Communication About Incidents 80% 89% 2. … Communication Openness 64% 53% 52% 54% 54% 11.

343. The Medical Home Index: Revised Short Form: Pediatric. Measuring the Organization and Delivery of Pediatric Primary Care for All Children, Youth, and Families (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.pdf
     May 29, 2013 - Organizational Capacity: For CSHCN and Their Families THEME: Level 1 Level 2 Level 3 Level 4 #1.2 Communication … / Access Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, … in the roles of providers and office staff aimed at improving: 1) Access to needed services, 2) Communication

344. Patient and Family Engagement in the Surgical Environment Module: Facilitator Notes | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools/pf-engagement-fac-notes.html
     May 01, 2017 - Literacy levels, such as low literacy or non-native English speakers, may further prevent communication … Communication Challenges Communication challenges may exist for the patient, such as cultural differences … , certain communication techniques can build relationships that lead to better health care quality and … Communication about adverse events is a delicate process that requires collaboration with and guidance … Overview of Communication Competencies. Guide to Patient and Family Engagement.

345. Introducing the AHRQ Ambulatory Surgery Center Survey on Patient Safety Culture: Webcast Transcript (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/ascwebinar/ascwebcast0715_transcript.pdf
     September 01, 2015 - And then we also had three items that measured communication in the procedure/surgery room, which I’ … And we found that lack of effective communication was the reoccurring concern expressed by staff. … But we really wanted to focus on the communication aspect of the results, considering that’s very -- … And it surprised me that the doctors were surprised that the communication and the openness was not … And the doctors have been doing that, and it really does make for an open and better communication.

346. Step 3: Talk With Your Doctor | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/questions/resources/diagnosis/step3.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … But research has shown that good communication with your doctor can actually be good for your health. … Of course, good communication is a two-way street.

347. Making Informed Consent an Informed Choice: (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-leaders-training.pdf
     January 18, 2017 - Informed consent for medical treatment requires clear communication about choices. … Later in this course, we will share some communication strategies that can help. … Slide 29/Clear Communication Policies Clear communication policies Regardless of what patients say … Wellness Hospital is committed to clear communication. … to improve the informed consent process is removing communication barriers.

348. Issue Brief - Telediagnosis for Acute Care: Implications for the Quality and Safety of Diagnosis (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/telediagnosis.pdf
     August 03, 2020 - the patient’s health problem through remote interactions and transmitted data, including the clear communication … Studies suggest that clinicians should draw on similar communication skills for telehealth visits to … Communication of Diagnoses • Communication may be enhanced if family members participate and facilitate … communication and understanding … • Communication is probably reduced if the diagnostic team (for example, the nurse, pharmacist, therapist

349. TeamSTEPPS® for Office-Based Care - TeamSTEPPS Teamwork Attitudes Questionnaire (T-TAQ) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teamattitude.pdf
     December 09, 2015 - TeamSTEPPS® for Office-Based Care Strongly Agree Agree Neutral Disagree Strongly Disagree Communication … Poor communication is the most common cause of reported errors. 27.

350. HHS Announces New Challenge Competition to Create Innovative Training Videos to Improve Patient Care | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/news/newsroom/press-releases/challenge-competition-teamstepps.html
     April 01, 2022 - resources and features a training program comprised of evidence-based tools and resources to promote communication … The TeamSTEPPS training program promotes effective teamwork, collaboration, and communication skills

351. Practice Improvement | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/practiceimprovement/index.html
     August 01, 2022 - TeamSTEPPS Teamwork tools that improve communication and teamwork skills among healthcare professionals … Communication and Optimal Resolution (CANDOR) Toolkit Process for practitioners to use when unexpected

352. Tool: CUS | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
     May 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … In verbal communication, "CUS" and other signal phrases have a similar effect.

353. HIT Resource List (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/healthitresourcelist.pdf
     January 01, 2019 - EHR System Support and Communication ................................................................ … This web page provides a “downtime communication” template as well as customizable communication templates … EHR System Support and Communication 1. … Computerized Provider Order Entry With Decision Support, Test Results Reporting and Follow-Up, and Clinician Communication … EHR System Support and Communication Resources by Additional Measures EHR Patient Safety and Quality

354. Module 3: Preparing for Implementation: Gap Analysis | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/hospital/candor/modules/facguide3/notes.html
     August 01, 2022 - The three subgroups include: Communication Team—which is further divided into the Disclosure Lead, … responsible for the disclosure communication process for the organization and Care for the Caregiver … What existing communication channels can be used to disseminate information? … The TeamSTEPPS 2.0 curriculum provides valuable resources and strategies to help teams improve communication … See TeamSTEPPS Module 3 (Communication) and Module 6 (Mutual Support) for more resources and tools to

355. TeamSTEPPS Primary Care Participant Handout: Video Reflections (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/video.pdf
     December 03, 2015 - identify breakdowns, consider for each whether it fall s ooder the TeamSTEPPS component of leadership, communication

356. Improving Value and Efficiency in Hospitals and Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Items (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/valueresourcelist.pdf
     January 01, 2019 - Communication and Optimal Resolution (CANDOR) https://www.ahrq.gov/professionals/quality-patient-safety … This AHRQ toolkit, based on the CANDOR process, is intended to assist hospitals in implementing communication … consumers and focus on aspects of quality that consumers are best qualified to assess, such as the communication … TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … The Right Care, in the Right Place, at the Right Time Building Employee Engagement Choosing Wisely Communication

357. SITUATION MONITORING
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro-ig.pptx
     January 20, 2006 - TeamSTEPPS provides specific tools and strategies for improving communication and teamwork, reducing … about their own office-based teams and the challenges their teams face related to information exchange, communication … framework is composed of four teachable-learnable skills: Leadership Situation monitoring Mutual support Communication … team training related to the way the team operates, such as the following: Significant improvement in communication

358. Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
     July 15, 2013 - Health IT Training and technical assistance Intervention Accessible Care New modes of patient communication … Develop system for email communication between providers and patients Outreach to patients about … availability of email communication Monitor and respond to email communications (by email, phone, or … director knowledge and beliefs about the intervention Inner setting: Program culture, compatibility, communication

359. Creating Patient-centered Team-based Primary Care (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/creating-patient-centered-team-based-primary-care-white-paper.pdf
     March 01, 2016 - quality of communication often differ; many patients express discontent with patient- provider communication … Teams sit together in an open area, which promotes communication. … Doctor-patient communication: a review of the literature. … Improving patient-provider communication: a call to action. … Doctor-patient communication: a review.

360. CHIPRA 241: Section 1, Table 1 (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-241-bmi-communication-section-1-table-1.pdf
     February 24, 2020 - CHIPRA 241: Section 1, Table 1 Table 1: Codes to Identify Outpatient Care Visits Description CPT HCPCS ICD-9-CM Diagnosis Office or other outpatient services 99201-99205, 99211-99215, 99241-99245 Preventive medicine 99381-99385, 99391-99395, 99401-99404, 99411-99412, 99420, 99429 G0438, G0439 Ge…