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281. AHRQ Health Literacy Universal Precautions Toolkit | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/improve/precautions/index.html
     March 01, 2024 - Health literacy universal precautions call for— Simplifying communication and confirming understanding … describes concrete actions in one of these 5 areas: Start on the Path to Improvement Improve Spoken Communication … Improve Written Communication Improve Self-Management and Empowerment Improve Supportive Systems

282. CAHPS Adult Hospital Survey | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/adult_hp_survey.html
     November 01, 2023 - The measures are as follows: Communication with nurses (composite measure) Communication with doctors … (composite measure) Communication about medicines (composite measure) Responsiveness of hospital

283. TeamSTEPPS Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/resources/modules/index.html
     February 01, 2024 - Tools Browse the tools used in the TeamSTEPPS training modules: Module 1: Explanation of Communication … Concepts and Tools SBAR Closed-Loop Communication Call-Out Check-Back (or Repeat-Back) Teach-Back

284. 5 Tk2 P1T3-Checklist For Discussion With Local Hospitals Providers Ers Phase 1 (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
     May 01, 2014 - this hospital, this information will be of use to nursing home clinicians. q Yes q No Communication … / Maintain open lines of communication for feedback Feedback and quality improvement. q Ongoing AHRQ

285. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
     January 01, 2024 - However, three items within the composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around Diagnosis Average % Positive Response Providers in this office … Provider and Staff Communication Around Diagnosis 71% 76% 72% 67% 3. … Provider and Staff Communication Around Diagnosis 59% 76% 64% 80% 85% 72% 3. … Provider and Staff Communication Around Diagnosis 73% 71% 71% 3.

286. Nursing Home Resources | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/es/nursing-home/resources/search.html?page=3
     January 01, 2022 - COVID-19 Infection Prevention and Control: Communication Toolkit for Long-term Care Facilities ​This … communication toolkit contains a series of simplified messages and reminders based on the World Health … COVID-19 Vaccination Communication Toolkit This toolkit contains ready-made materials you can use to … COVID-19 Vaccine Communication Toolkit for Essential Workers To help share clear consistent, and credible

287. Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/findings/studies/index.html
     January 01, 2024 - (1542) Chronic Conditions (700) Clinical Decision Support (CDS) (199) Clinician-Patient Communication … A study was conducted to examine African American patient-provider communication about glaucoma-related … African American patient-provider communication about glaucoma vision quality-of-life. … Keywords: Eye Disease and Health, Racial and Ethnic Minorities, Clinician-Patient Communication, Communication … Keywords: Racial and Ethnic Minorities, Eye Disease and Health, Clinician-Patient Communication, Communication

288. CAHPS Child Hospital Survey Measures | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/hp/about/child-survey-measures.html
     June 01, 2017 - more information: Patient Experience Measures from the CAHPS Child Hospital Survey (PDF, 315 KB) Communication … parent in a way that was easy to understand Q16 Nurses treated parent with courtesy and respect Communication … parent in a way that was easy to understand Q19 Doctors treated parent with courtesy and respect Communication

289. TeamSTEPPS for Office-Based Care: Introduction | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module1/office_intro-ig.html
     September 01, 2015 - TeamSTEPPS provides specific tools and strategies for improving communication and teamwork, reducing … Communication. … training related to the way the team operates, such as the following: Significant improvement in communication … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care

290. Section 2: Explanation of Key Concepts and Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/curriculum/situation/tools/index.html
     June 01, 2023 - Updates Welcome Guides Curriculum Materials Introduction to Curriculum Module 1: Communication … Situation awareness can prevent ambiguity, confusion, and inefficient communication. … Leading to more effective communication to ensure that team members have the necessary information to … However, without sharing and communication, diverse perspectives may impede the team’s creation of shared … This communication can ensure everyone agrees and has a comprehensive view of the situation.

291. Toolkit for Engaging Patients To Improve Diagnostic Safety  | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/diagnostic-safety/tools/engaging-patients-improve.html
     July 01, 2022 - Research suggests that communication breakdowns during the patient-provider encounter are a leading contributor … To promote enhanced communication and information sharing within the patient-provider encounter, the … When paired together, these strategies enhance communication and information sharing within the patient-provider

292. SHARE Approach Curriculum Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tools/index.html
     February 01, 2021 - Communication Tools for Shared Decisionmaking Tool 3: Overcoming Communication Barriers With Your Patients … Care Providers ( PDF , 3.61 MB) This is a quick reference handout that offers tips for overcoming communication

293. 4 Tk1 T4-Urinalysis And Utis Improving Care Final 0 (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T4-Urinalysis_and_UTIs_Improving_Care_Final_0.docx
     October 01, 2016 - Review the SBAR communication approach (Situation, Background, Assessment Input, Request) and discuss … Lesson Plan #3: The Situation, Background, Assessment Input, Request (SBAR) Communication Approach Introduction … SBAR is a standardized communication technique that is becoming a best practice for handoffs, transferring … Why SBAR Works It is a focused communication process that emphasizes the most important points that the … It is effective at bridging differences in communication styles.

294. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part I (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
     December 01, 2021 - Item Results on Communication in the Surgery/Procedure Room – 2021 SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the Surgery/Procedure Room - 2021 … Communication About Patient Information 90% 6.75% 55% 81% 87% 91% 94% 96% 100% 4. … Communication Openness 89% 7.84% 64% 78% 86% 91% 95% 98% 100% 5. … Positive Response Communication in the Surgery/Procedure Room Average % Positive s.d.

295. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
     March 03, 2020 - Surgery Center 14 Areas of Patient Safety Culture Assessed Across SOPS Surveys • Teamwork • Communication … Openness • Communication About Error • Organizational Learning—Continuous improvement • Response to

296. Path to Improvement | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/improve/precautions/guide/path.html
     September 01, 2020 - Written Communication Patient Self-Management & Empowerment Supportive Systems for Patients … Emphasize to residents that they are learning communication skills that will be valuable regardless of … Incorporate communication strategies taught during your training sessions into the resident-evaluation … For example, hang posters, such as Key Communication Strategies ( Tool 4 ), and keep a copy of the Everyday … Words for Public Health Communication ( Tool 11 ) in the front and back of the practice. 1 Langley

297. Patient Education and Engagement | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/patient-education/index.html
     January 01, 2024 - contains resources for healthcare professionals  and  for patients to improve written and spoken communication … contains two strategies: Be the Expert on You and 60 Seconds to Improve Diagnostic Safety enhance communication … Here are tools that you can share with patients to improve communication.

298. Office of Communications (OC) | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cpi/centers/ockt/index.html
     January 01, 2021 - The OC promotes the communication of information to both internal and external customers.

299. Address Language Differences: Tool 9 | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/improve/precautions/tool9.html
     February 01, 2024 - Literacy Assessment Quiz Role Playing Ideas Communicate Clearly: Tool 4 Key Strategies for Clear Communication … Communication Self-Assessment Communication Observation Form Plain Language Words Use the Teach-Back … access services (e.g., appointment scheduling, signage, front desk, clinical visit, billing, followup communication

300. AHRQ's Quality & Patient Safety Programs by Setting: Hospital Labor and Delivery Units | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/settings/labor-delivery/index.html
     July 01, 2023 - labor and delivery (L&D) units and decrease maternal and neonatal adverse events resulting from poor communication … The Safety Program for Perinatal Care is organized around three program pillars: Teamwork and Communication