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201. PowerPoint Presentation (ppt file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK2_T4-Common_Suspected_Infections_Tools_to_Improve_Communication_and_Decision_Making.ppt
     May 01, 2014 - Common Suspected Infections: Communication and Decision Making for Four Infections Tool 4. … Tools To Improve Communication and Decision Making www.ahrq.gov/NH-ASPGuide ● May 2014 AHRQ … AHRQ 14-0011-6-EF Today we are introducing you to new tools to help improve communication and help … * Components of the Communication and Decision Making for Four Infections Evidence-based communication … will discuss each of the five components in more detail, beginning with the MCRF * Evidence-based Communication

202. Transforming Primary Care Practice (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-profile-driscoll.pdf
     April 01, 2015 - care coordination was further enhanced by facilitating patient access to other services, improving communication … providers, and developing a new primary care facility where team members were co-located to facilitate communication … described an improved doctor-patient relationship following PCMH transformation, including improved communication … patient handoffs, in which providers directly introduced patients to other clinicians, and proactive communication

203. New AHRQ SOPS™ Health Information Technology Patient Safety Supplemental Items for Hospitals - Optimizing (Gandhi) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast3-gandhi.pdf
     January 01, 2018 - Bates, Gawande 2003 Main Strategies for Preventing Errors and AEs Using IT • Tools to improve communication … problem lists Unintended Consequences: Inpatient CPOE • Workflow/work-arounds • More work/new work • Communication … implementation – Hardware and software – Clinical content – Human computer interface – People – Workflow and communication

204. New AHRQ SOPS® Workplace Safety Supplemental Item Set for Nursing Homes - Caren Ginsberg, Ph.D. (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/nh-workplace-safety-ginsberg.pdf
     January 01, 2015 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication … Ambulatory Surgery Center 2015 12 Areas of Patient Safety Culture Assessed Across SOPS Surveys • Communication … About Error • Communication Openness • Organizational Learning – Continuous Improvement • Overall

205. TeamSTEPPS 2.0 for Long-Term Care Implementation Worksheet (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
     April 24, 2017 - Applying TeamSTEPPS Exercise Module 3: Communication … Is your teamwork issue related to communication? Yes No ☐☐ 2. … If yes, what is the communication issue? 3.

206. TeamSTEPPS - Table of Contents (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/contents.pdf
     March 21, 2014 - Worksheet Module 2: Team Structure • Evidence Base • Teams and Teamwork Exercise Sheet Module 3: Communication … Sheet TAB C FUNDAMENTALS COURSE SLIDES Module 1: Introduction Module 2: Team Structure Module 3: Communication

207. Resources | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/questions/resources/index.html
     November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … Shareable Resources Medical Journal Print Ad (with PDF ) Discover ways to encourage two-way communication … Research on Patient-Clinician Communication A bibliography of articles published in peer-reviewed journals

208. Situation Monitoring (Instructor Guide) (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
     February 12, 2014 - • How did the lack of communication during the task affect your work on the task? … • Were other communication techniques used? If so, what were they? … • Communication, which facilitates teamwork by enabling team members to effectively relay relevant … • Leadership, which facilitates teamwork through leaders’ effective communication with their team … Situation monitoring is moderated by communication, which allows for the sharing of new and emerging

209. TeamSTEPPS® Teamwork Perceptions Questionnaire (T-TPQ) Manual | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
     April 01, 2017 - These core components are: leadership, communication, mutual support, and situation monitoring. … Coefficients ranged from .57 (team structure and communication) to .79 (situation monitoring and mutual … T-TPQ subscale correlations with the HSOPS ranged from .60 (communication) to .79 (mutual support). … Staff resolve their conflicts, even when the conflicts have become personal.           … Communication Strongly Agree Agree Neutral Disagree Strongly Disagree 29.

210. Curriculum Tools | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/prevention/curriculum/index.html
     January 01, 2021 - several curriculum tools that health care professionals can use to make care safer and improve their communication … TeamSTEPPS ® is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication

211. PS Grantee Report | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/research/findings/final-reports/index.html?page=7
     December 01, 2007 - (3) 2023 (2) 2003 (1) Grantee Report Topics Medication Safety (73) Communication … Grant Number: U18 HS 015904-02 Topic(s): Communication and Teamwork, Medication Safety Publication … Development and Implementation Publication Date: June 2007 Improving Patient Safety Through Provider Communication … Grant Number: U18 HS 015846 Topic(s): Communication and Teamwork Publication Date: June 2007 … Grant Number: R01 HS 011991 Topic(s): Communication and Teamwork Publication Date: September 2006

212. TeamSTEPPS for Office-Based Care: Summary: Putting It All Together | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
     February 01, 2016 - Putting It All Together Slide 2: Learning Objectives Slide 3: TeamSTEPPS Core Teamwork Skills Slide 4: Communication … Return to Contents Slide 4: Communication SBAR: Situation. Background. Assessment. … Check-back: Closed loop communication. Handoff. … Ineffective Communication. Conflict. Time. Distractions. Workload. Fatigue.

213. TeamSTEPPS 3.0 | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/index.html
     TeamSTEPPS is an evidence-based set of teamwork tools, aimed at optimizing patient outcomes by improving communication … Introduction to Curriculum Module 1: Communication Module 2: Team Leadership Module

214. The SHARE Approach—Communicating Numbers to Your Patients: A Reference Guide for Health Care Providers | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/shared-decision/tool/resource-5.html
     September 01, 2020 - Learn more about risk communication and health numeracy Information on Presenting Probabilities Trevena … Numeracy skill and the communication, comprehension, and use of risk-benefit information. … Helping patients decide: ten steps to better risk communication. … Formats for improving risk communication in medical tradeoff decisions. … Numeracy skill and the communication, comprehension, and use of risk-benefit information.

215. Step 4: Convene and Disseminate | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide1/impguide1step4.html
     March 01, 2019 - What communication mechanisms do the stakeholders prefer? … Methods of communication can include email updates, phone calls, Webinar presentations, postcards, and … The frequency of communication may fluctuate over time. … Some decisions regarding communication or transparency of the group may be determined by State laws, … Key Considerations: When you establish communication with other stakeholder groups and QI initiatives

216. Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/reports/engage/strategies.html
     April 01, 2018 - Improves visit efficiency and safety and promotes effective communication. … Warm Handoff Plus : Promotes collaborative communication, engaging the patient as part of the team. … Supports handoff within the practice to reduce communication drops during transitions.

217. Diagnostic Safety Supplemental Item Set for Medical Office SOPS | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/sops/surveys/medical-office/supplemental-items/diagnostic-safety.html
     March 01, 2024 - extent to which their organization's culture supports the diagnostic process, accurate diagnoses, and communication … Provider and Staff Communication Around Diagnosis (5 items).

218. Slide 1
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
     January 20, 2006 - 1 05.2 Page ‹#› Page ‹#› Office-Based Care 8 Example: Problem Definition Problem: Suboptimal communication … among office staff when ordering and receiving test results Team Process: What: Communication of critical … Key Actions: Develop a communication plan: Identify goals for communication with this group. … Develop a Communication Plan ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care

219. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
     March 01, 2017 - E xcellent communication skills learned. A ssess what's working and plan to expand. … Teamwork and Communication. Resident and Family Engagement. Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.

220. Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
     March 01, 2015 - Measures Composite and Single-Item Measures Hospital-Level Unit Reliability at N=300 Nurse-parent communication … 0.80 Doctor-parent communication 0.73 Communication about medicines 0.91 Informed about child’s care … with providers 0.82 Preparing to leave hospital 0.87 Informed in emergency room 0.74 Nurse-child communication … 0.77 Doctor-child communication 0.84 Involving teens in care 0.66 Mistakes and concerns 0.90 Call … Effective physician-patient communication and health outcomes: a review.