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141. Action Planning for the SOPS Surveys-Results (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-yount-sops-action-planning-tool.pdf
     June 01, 2019 - Continuous Improvement 72 Overall Perceptions of Patient Safety 70 Frequency of Events Reported 65 Communication … Openness 64 Teamwork Across Units 62 Feedback & Communication About Error 62 Staffing 50 Nonpunitive … Bed Hospitals Supervisor/Manager Expectations 86 80 81 Teamwork Within Units 81 82 83 Feedback & Communication … Previous % Supervisor/Manager Expectations 86 80 81 85 Teamwork Within Units 81 82 83 75 Feedback & Communication … Your Current % 2018 HSOPS Database 50-99 Bed Hospitals Your Previous % Feedback & Communication

142. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
     March 01, 2019 - Mutual support is moderated by communication, which influences the delivery and ultimate effectiveness … Style of communication: Personal style can have a significant influence on support actions taken by … Close the loop on task communication—ensure the task was completed correctly. … Sharing the effective communication technique with others will promote continuous learning.   … In verbal communication, "CUS" and other signal phrases have a similar effect.

143. Reinforcing the Value and Roles of Nurses in Diagnostic Safety - Issue Brief (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/nurse-role-dxsafety.pdf
     September 02, 2022 - Enhancing nurse, patient, and healthcare teamwork and communication, and 4. … to communication best practices. … gaps and achieve communication best practices. … Diagnostic error: safe and effective communication to prevent diagnostic errors. … Communication breakdowns and diagnostic errors: a radiology perspective.

144. Resource List - AHRQ Ambulatory Surgery Center Survey (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc-resource-list.pdf
     April 01, 2023 - Communication Openness 1. … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication About Patient Information, #8, SBAR Technique for Communication: A Situational Briefing … Communication Openness 1.

145. Office-Based Teams Instructor Guide
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module7/7_ts_office_summary-ig.pptx
     January 20, 2006 - It represents the core principles of TeamSTEPPS: Communication Leading Teams Situation Monitoring Mutual … TeamSTEPPS | Office-Based Care Summary Slide ‹#› ‹#› COMMUNICATION TOOLS SAY: Communication is the … The communication tools help ensure that communication is both transmitted and received in a standardized … Using these tools will improve communication and make handoffs and other events safer. … DISCUSSION:  Think back to your discussions you had on the communication tools.

146. Learn-Facilitator-Guide (doc file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-facilitator-guide.docx
     May 01, 2017 - Foster a culture of teamwork and communication 2. Implement perinatal safety bundles 3. … Patient safety pioneers recognized early that communication and culture were key to creating safer, error-free … This is especially problematic given that transparency and open communication are necessary for true … Slide 24 SAY: The CUSP Toolkit is compatible with TeamSTEPPS, and many of the templates and communication … CUSP will help unit teams achieve— Heightened engagement of staff and senior leaders, Improved communication

147. CAHPS Child Hospital Survey | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/cahps/surveys-guidance/hospital/about/child_hp_survey.html
     February 01, 2024 - The measures are listed below, organized by topic: Communication with Parent Communication between … you and your child’s nurses (composite measure) Communication between you and your child’s doctors … (composite measure) Communication about your child’s medicines (composite measure) Keeping you informed … measure) Keeping you informed about your child’s care in the Emergency Room (single-item measure) Communication

148. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles: Facilitator Notes | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-facguide.html
     March 01, 2017 - Slide 11: Teamwork and Communication Say: In the Teamwork and Communication module, we will— … List barriers to effective teamwork and communication. … Explain solutions to the barriers using communication tools. … Train teams to use teamwork and communication tools. … The Teamwork and Communication module also contains useful, structured communication tools, including

149. Silence A Commentary | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/patient-safety/reports/liability/silence.html
     August 01, 2017 - the patient is in the medical setting. 4 Third, taking responsibility for the event is part of the communication … In recent years, there has been a growing movement among hospital systems toward implementing Communication … Some of the key elements of CRPs are reporting and responding to adverse events, continuous communication … Communication and Optimal Resolution (CANDOR) Toolkit . … Collaboration with regulators to support quality and accountability following medical errors: The Communication

150. Training and Tools for Implementation | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/training-tools.html
     July 01, 2017 - Decolonization Protocol Training and Tools for Implementation Improving Communication … Speaking Up ( MP3 , 3 MB) Examples of Speaking Up – Transcript ( Word File , 66 KB) Closed-Loop Communication … ( MP3 , 1.8 MB) Closed-Loop Communication – Transcript ( Word File , 62 KB) Coaching Clinical

151. TeamSTEPPS for Office-Based Care Classroom Course | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/classroom.html
     December 01, 2018 - Communication Communication (Classroom Slides)  (   PowerPoint File , 2.87 MB). … Communication (Instructor Guide) (   PowerPoint File , 1.46 MB). … Good Teamwork: Communication Video .

152. Paper Chain 2: The Importance of Communication | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/videos/paper-chain2.html
     February 01, 2016 - Research/Evidence Base TeamSTEPPS® Webinars Paper Chain 2: The Importance of Communication … Page originally created February 2016 Internet Citation: Paper Chain 2: The Importance of Communication

153. TeamSTEPPS Rapid Response Systems Module | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/rrs/rrs_slides/rrsslides.html
     July 01, 2018 - and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication … the triangle and point through the Patient Care Team circle to the Skills blocks entitled Leadership, Communication … Text in box reads:) Communication Tools/Strategies: SBA RRS Activation (32 sec.) … (Points to second text box, which reads: ) Leadership, Situation Monitoring, Mutual Support, Communication … Communication Tools/Strategies Handoffs SBAR I PASS the BATON   Patient Disposition (1 min.

154. About This Guide | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/health-literacy/professional-training/lepguide/about.html
     September 01, 2020 - 2: Five Key Recommendations To Improve Patient Safety for LEP Patients Chapter 3: Improving Team Communication … The TeamSTEPPS LEP Module applies an evidence-based teamwork system to improve communication and reduce … final products include this guide and a TeamSTEPPS LEP Module focused specifically on improving team communication

155. TeamSTEPPS Patient Videos | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps-program/resources/patient/index.html
     June 01, 2023 - TeamSTEPPS Patient Video: Tara (7:15) Tara, a patient, discusses the impact that verbal and nonverbal communication … how positive teamwork in a cardiac rehabilitation program helped restore his health, and how specific communication … tools such as SBAR (Situation, Background, Assessment, Recommendation) foster effective communication

156. Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care November Meeting Summary (pdf file)
     www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
     November 15, 2019 - researchers on implementing a national initiative that uses a metric for timeliness of test results communication … Communication initiatives since communication is a key component of many diagnostic issues; 2.

157. Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/tools/index.html?page=3
     September 01, 2012 - TeamSTEPPS is a customizable program to improve patient safety by training clinicians in teamwork and communication … The TeamSTEPPS 3.0 curriculum is composed of Introduction, four Modules (Communication, Team Leadership … for Engaging Patients To Improve Diagnostic Safety This toolkit is designed to promote enhanced communication … Perinatal Safety This toolkit helps hospital labor and delivery units improve patient safety, team communication … and their newborns with an aim of decreasing maternal and neonatal adverse events resulting from poor communication

158. Team Performance Observation Tool | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/officebasedcare/handouts/obstool.html
     December 01, 2015 - Fosters communication to ensure team members have a shared mental model   Comments:   Overall … Communication Rating a. … Includes patients and their family members in communication   Comments:   Overall Rating—Communication

159. New Challenge Competition Offers Prizes for Ideas on Advancing AHRQ’s CDS Connect | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/news/newsletters/e-newsletter/881.html
     September 01, 2023 - TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication . … TeamSTEPPS® Tool for Diagnosis Reliably Assesses Teamwork and Communication An AHRQ-funded study published … of 360 health professionals at nine healthcare systems, researchers assessed diagnostic teamwork and communication … in five critical teamwork domains: structure, communication, leadership support, situation monitoring … Their evaluation demonstrated the TAT is a reliable and valid instrument for assessing teamwork and communication

160. TeamSTEPPS® Teamwork Attitudes Questionnaire Manual | Agency for Healthcare Research and Quality
     www.talkingquality.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
     April 01, 2017 - , individual attitudes toward team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in mutual support and one in communication. iii … The T-TAQ reverse-coded items are mutual support items 20, 21, 24, and communication item 30. … Communication Strongly Disagree Disagree Neutral Agree Strongly Agree 25. … Poor communication is the most common cause of reported errors.           27.