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541. Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part II (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-nhsops-dbreport-partii.pdf
     January 01, 2019 - Communication Openness 57% 56% 54% 50% 12. … Communication Openness 53% 58% 12. … Communication Openness 50% 55% 59% 55% 12. … Communication Openness 52% 68% 12. … Communication Openness 59% 55% 47% 12.

542. 2024 Results for the AHRQ Surveys on Patient Safety Culture® (SOPS®) Diagnostic Safety Supplemental Item Set for Medical Offices (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
     January 01, 2024 - However, three items within the composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around Diagnosis Average % Positive Response Providers in this office … Provider and Staff Communication Around Diagnosis 71% 76% 72% 67% 3. … Provider and Staff Communication Around Diagnosis 59% 76% 64% 80% 85% 72% 3. … Provider and Staff Communication Around Diagnosis 73% 71% 71% 3.

543. Prompting Removal of Unnecessary Indwelling Urinary Catheters Facilitator Notes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/hai/tools/clabsi-cauti-icu/urinary-catheter-removal-notes.docx
     April 01, 2022 - Communication between the disciplines and the unit’s view of the importance of managing catheter use … Slide 6 The literature strongly supports team strategies for communication, and creating a culture … 16 There are other factors that may affect the success of reminders and stop orders, such as: Communication … For example, if the clinicians’ routine already includes daily face-to-face nurse-to-physician communication … about patient needs, then incorporating a reminder about urinary catheter use into this communication

544. Understanding SOPS Surveys: A Primer for New Users (Webcast) - Gray (Overview) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-SOPS_101_Webcast-GRAY-Overview.pdf
     March 03, 2020 - Surgery Center 14 Areas of Patient Safety Culture Assessed Across SOPS Surveys • Teamwork • Communication … Openness • Communication About Error • Organizational Learning—Continuous improvement • Response to

545. SOPS Nursing Home Survey: What You Need To Know - Caren Ginsberg, Ph.D. (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/02-nh_webcast-ginsberg.pdf
     July 01, 2018 - resistance • Build capacity in the health care system to accelerate safety improvements • Improve communication … respondents ► Top scoring composites measures: − Overall Perceptions of Resident Safety − Feedback and Communication

546. Partnering-Executive-Facilitator-Guide (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/partnering-executive-facilitator-guide.docx
     June 01, 2021 - We would like your support in changing our communication system with the lab. … For example, you may tell her, “We need to improve our communication about antibiotic stewardship with … The support could sound like, “We developed a communication tool and did an in-service in March. … Some of the benefits they bring can include— · Helping to emphasize effective communication between … but should be an active team member. · Your senior executive is responsible for supporting effective communication

547. Surveys on Patient Safety Culture (SOPS) Ambulatory Surgery Center Survey: 2021 User Database Report Part I (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
     December 01, 2021 - Item Results on Communication in the Surgery/Procedure Room – 2021 SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the Surgery/Procedure Room - 2021 … Communication About Patient Information 90% 6.75% 55% 81% 87% 91% 94% 96% 100% 4. … Communication Openness 89% 7.84% 64% 78% 86% 91% 95% 98% 100% 5. … Positive Response Communication in the Surgery/Procedure Room Average % Positive s.d.

548. Cerner-Q-A-Final-Deck (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-final-deck.pdf
     February 13, 2023 - For patients where rehab is contraindicated, provider must select one of the choices Completed Communication … Power Form 14 14 Completed Documentation in Cerner Note 15 15 Workflow 16 16 Communication

549. Using the CAHPS Database to Compare, Report, and Improve Organizational Performance (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20140115_DB/5_Francis_Fullam_slide_45-52.pdf
     January 24, 2014 - ® UHC Results—Doctor Communication UHC physicians do not perform better overall than … Top box Non-UHC Adjusted Top box Difference UHC percentile rank in units of 10%ile Doctor Communication … 52 Lessons Learned from 2010 Pilot UHC Results Compared to National UHC Results—Doctor Communication

550. DSF Measures 2-3 Attachment 11.1 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIA.pdf
     February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.

551. DSF Measures 2-3 Attachment 11.1 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIA.pdf
     February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.

552. Just Culture Webcast Intro (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
     November 09, 2016 - Communication openness – 2. Feedback & communication about error – 3.

553. Creating a Culture of Safety in the Ambulatory Surgery Environment: Implementation Guide (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/implementation.pdf
     May 01, 2017 - Training and tools in these sections highlight the following themes: (1) Communication and Teamwork … In this section, the slide sets, videos, and tools highlight the following themes: (1) Communication … methods to improve teamwork and communication. … environment • Use structured briefings to improve communication and teamwork • Use debriefings and … ongoing quality improvement • Demonstrate how the checklist can improve teamwork and communication

554. THE MEDICAL HOME INDEX: (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
     March 25, 2009 - practice "advisory group" promotes family-centered strategies, practices and policies (e.g. enhanced communication … / Access1 Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … address chronic condition care; the PCP determines appropriate visit intervals; follow-up includes communication … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, education

555. TeamSTEPPS Module 7 Summary: Pulling It All Together (Instructor Slides) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/igsummary.pdf
     February 21, 2014 - • Communication facilitates teamwork by enabling team members to effectively relay relevant information … • Leadership facilitates teamwork through leaders’ effective communication with their team members … It is moderated by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs, and call-outs. … Assign one teamwork skill (communication, leadership, situation monitoring, or mutual support) per

556. Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
     December 01, 2015 - results helped to identify several opportunities to improve as an organization, such as enhancing communication … learned that physicians were more likely to order PICC lines than permanent lines in part because of communication … This approach greatly improved communication across divisions. … She also regards improved communication with the pediatric surgery division as a positive outcome of

557. Antibiotic Stewardship Slides, Part 1: Hand Hygiene
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part1.pptx
     March 01, 2017 - what a knee-jerk antibiotic response is; list two reasons to avoid antibiotic overuse; and demonstrate communication … This can be achieved by improving communication between care team members, residents, and their families … what a knee-jerk antibiotic response is; list two reasons to avoid antibiotic overuse; and demonstrate communication … We’ll spend the remainder of the program discussing communication strategies to share evidence-based … Lastly, proactive communication can help reduce antibiotic overuse.

558. Chipra205-Materials Ii (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_II.pdf
     August 27, 2014 - understand where they are being referred or the reason for referral, tracking of referrals leads to better communication … Performed: Parents' Evaluation of Developmental Status (PEDS), birth - 8 years (result = 1 )" Union of: "Communication … Vision Specialists" Union of: "Encounter, Recommended: Mental Health Specialist" Intersection of: "Communication … Stratification = None Data Criteria (QDM Variables) None Data criteria (QDM Data Elements) "Communication … the family that there was concern about child's development User Defined QDM Value Set (1.1.1.1)" "Communication

559. Introducing the New CAHPS Clinician & Group Survey 3.0 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
     September 01, 2015 - Appointments and Information”): reduced from 5 to 3 items, and changed “phone” to “contact” • Communication … (Removed from core survey) (Removed from core survey) 16 www.cahps.ahrq.gov Measuring Communication … Measure of Care Coordination Other Changes to CG-CAHPS Core Survey Measuring Access Measuring Communication

560. Strategies for Improving Patient Experience with Ambulatory Care: Cultivating Cultural Competence (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
     August 01, 2017 -  Better communication and overall experience. … Physician language ability and cultural competence: an exploratory study of communication with Spanish-speaking … Improving Communication— Improving Care. … How health care organizations can ensure effective, patient- centered communication with people from … Cancer communication patterns and the influence of patient characteristics: disparities in information-giving