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www.qualitymeasures.ahrq.gov/teamstepps/evidence-base/teamstepps-research.html
July 01, 2015 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians. … SBAR: A shared mental model for improving communication in the ICU using daily goals.
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www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201536.html
January 01, 2016 - Gains were shown in teamwork, leadership, situational monitoring, mutual support, and communication. … AHRQ and the Department of Defense, is an evidence-based patient safety training program to improve communication … The goal was to empower the rapid response team with a common patient safety language and to enhance communication
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www.qualitymeasures.ahrq.gov/hai/cusp/modules/download/index.html
December 01, 2012 - Understand the Science of Safety
Identify Defects Through Sensemaking
Implement Teamwork and Communication … Implement Teamwork & Communication
97 MB
1 min. … Implement Teamwork & Communication (3 video clips)
71 MB
30 sec.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
March 25, 2009 - practice "advisory group" promotes family-centered strategies, practices
and policies (e.g. enhanced communication … / Access1
Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … address chronic condition care; the PCP determines appropriate visit intervals; follow-up includes communication … -Facilitate communication among PCP, family and others.
3) Build bridges among families and health, education
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
September 01, 2015 - Return to Contents
Slide 9: Example: Problem Definition
Problem:
Suboptimal communication among … Team Process:
What: Communication of critical information about the patient and the desired test. … Return to Contents
Slide 16: Step 8: Develop a Communications Plan
Key Actions:
Develop a communication … plan:
Identify goals for communication with this group. … Develop a Communication Plan
Return to Contents
Slide 18: Change Team Meetings
Purpose
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www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/corbett.html
August 01, 2017 - Some of these factors include a breakdown in health professionals’ communication, medication discrepancies … The three specific health system-level barriers identified were: (a) poor communication and coordination … More hospital staff to allow for better communication and care coordination during hospitalization was … In regard to health system-level barriers, stakeholders reported that poor communication, limited staff … Improved hospital systems (staffing and EHRs), patient education, and provider communication and preparation
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIA.pdf
February 29, 2016 - V40.1 Problems with communication (including speech)
8. … Z86.59 Problems with communication (including speech)
8.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIA.pdf
February 29, 2016 - V40.1 Problems with communication (including speech)
8. … Z86.59 Problems with communication (including speech)
8.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
November 09, 2016 - Communication openness
– 2. Feedback & communication about error
– 3.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
May 01, 2014 - this hospital,
this information will be of use to nursing home clinicians. q Yes q No
Communication … / Maintain open lines of communication for feedback
Feedback and quality improvement. q Ongoing
AHRQ
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
January 01, 2024 - However, three items within the
composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around
Diagnosis
Average % Positive Response
Providers in this office … Provider and Staff Communication Around Diagnosis 71% 76% 72% 67%
3. … Provider and Staff Communication Around Diagnosis 59% 76% 64% 80% 85% 72%
3. … Provider and Staff Communication Around Diagnosis 73% 71% 71%
3.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
December 01, 2021 - Item Results on Communication in the Surgery/Procedure Room – 2021
SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the
Surgery/Procedure Room - 2021 … Communication About Patient Information 90% 6.75% 55% 81% 87% 91% 94% 96% 100%
4. … Communication Openness 89% 7.84% 64% 78% 86% 91% 95% 98% 100%
5. … Positive Response
Communication in the Surgery/Procedure Room
Average
% Positive s.d.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/partnering-executive-facilitator-guide.docx
June 01, 2021 - We would like your support in changing our communication system with the lab. … For example, you may tell her, “We need to improve our communication about antibiotic stewardship with … The support could sound like, “We developed a communication tool and did an in-service in March. … Some of the benefits they bring can include—
· Helping to emphasize effective communication between … but should be an active team member.
· Your senior executive is responsible for supporting effective communication
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-final-deck.pdf
February 13, 2023 - For patients where rehab is contraindicated, provider must select one of the choices
Completed Communication … Power Form
14
14
Completed Documentation in Cerner Note
15
15
Workflow
16
16
Communication
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/igsummary.pdf
February 21, 2014 - • Communication facilitates teamwork by enabling team
members to effectively relay relevant information … • Leadership facilitates teamwork through leaders’ effective
communication with their team members … It is moderated
by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs,
and call-outs. … Assign
one teamwork skill (communication, leadership, situation
monitoring, or mutual support) per
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part1.pptx
March 01, 2017 - what a knee-jerk antibiotic response is;
list two reasons to avoid antibiotic overuse; and
demonstrate communication … This can be achieved by improving communication between care team members, residents, and their families … what a knee-jerk antibiotic response is;
list two reasons to avoid antibiotic overuse; and
demonstrate communication … We’ll spend the remainder of the program discussing communication strategies to share evidence-based … Lastly, proactive communication can help reduce antibiotic overuse.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_II.pdf
August 27, 2014 - understand where
they are being referred or the reason for referral, tracking of referrals leads to better communication … Performed: Parents' Evaluation of Developmental Status
(PEDS), birth - 8 years (result = 1 )"
Union of:
"Communication … Vision Specialists"
Union of:
"Encounter, Recommended: Mental Health Specialist"
Intersection of:
"Communication … Stratification =
None
Data Criteria (QDM Variables)
None
Data criteria (QDM Data Elements)
"Communication … the family that there was concern about child's development User
Defined QDM Value Set (1.1.1.1)"
"Communication
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
December 01, 2015 - results helped to identify several opportunities to
improve as an organization, such as enhancing communication … learned that physicians were more likely to order PICC lines than permanent lines in part
because of communication … This approach greatly improved communication across
divisions. … She also regards
improved communication with the pediatric surgery division as a positive outcome of
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
August 01, 2017 - Better communication and overall experience. … Physician language ability and cultural competence: an exploratory study
of communication with Spanish-speaking … Improving Communication—
Improving Care. … How health care organizations can ensure effective, patient-
centered communication with people from … Cancer communication patterns and the influence of patient characteristics:
disparities in information-giving
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
September 01, 2015 - Appointments and
Information”): reduced from 5 to 3 items, and
changed “phone” to “contact”
• Communication … (Removed from core survey)
(Removed from core survey)
16
www.cahps.ahrq.gov
Measuring Communication … Measure of Care Coordination
Other Changes to CG-CAHPS Core Survey
Measuring Access
Measuring Communication