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  1. www.qualitymeasures.ahrq.gov/teamstepps/evidence-base/teamstepps-research.html
    July 01, 2015 - SBAR improves nurse-physician communication and reduces unexpected death: A pre and post intervention … SBAR: a shared mental model for improving communication between clinicians. … SBAR: A shared mental model for improving communication in the ICU using daily goals.
  2. www.qualitymeasures.ahrq.gov/news/newsroom/case-studies/201536.html
    January 01, 2016 - Gains were shown in teamwork, leadership, situational monitoring, mutual support, and communication. … AHRQ and the Department of Defense, is an evidence-based patient safety training program to improve communication … The goal was to empower the rapid response team with a common patient safety language and to enhance communication
  3. www.qualitymeasures.ahrq.gov/hai/cusp/modules/download/index.html
    December 01, 2012 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Implement Teamwork & Communication 97 MB 1 min. … Implement Teamwork & Communication (3 video clips) 71 MB 30 sec.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/mhi-rsf.docx
    March 25, 2009 - practice "advisory group" promotes family-centered strategies, practices and policies (e.g. enhanced communication … / Access1 Communication between the family and the primary care provider (PCP) occurs as a result … In addition to Level 1, standardized office communication methods are identified to the family by the … address chronic condition care; the PCP determines appropriate visit intervals; follow-up includes communication … -Facilitate communication among PCP, family and others. 3) Build bridges among families and health, education
  5. www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module11/office_impplan.html
    September 01, 2015 - Return to Contents Slide 9: Example: Problem Definition Problem: Suboptimal communication among … Team Process: What: Communication of critical information about the patient and the desired test. … Return to Contents Slide 16: Step 8: Develop a Communications Plan Key Actions: Develop a communication … plan: Identify goals for communication with this group. … Develop a Communication Plan       Return to Contents Slide 18: Change Team Meetings Purpose
  6. www.qualitymeasures.ahrq.gov/patient-safety/reports/liability/corbett.html
    August 01, 2017 - Some of these factors include a breakdown in health professionals’ communication, medication discrepancies … The three specific health system-level barriers identified were: (a) poor communication and coordination … More hospital staff to allow for better communication and care coordination during hospitalization was … In regard to health system-level barriers, stakeholders reported that poor communication, limited staff … Improved hospital systems (staffing and EHRs), patient education, and provider communication and preparation
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIA.pdf
    February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIA.pdf
    February 29, 2016 - V40.1 Problems with communication (including speech) 8. … Z86.59 Problems with communication (including speech) 8.
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/hospital/hospwebinar/just-culture-webcast-1-intro.pdf
    November 09, 2016 - Communication openness – 2. Feedback & communication about error – 3.
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/5_TK2_P1T3-Checklist_for_Discussion_with_Local_Hospitals_Providers_ERs_Phase_1.pdf
    May 01, 2014 - this hospital, this information will be of use to nursing home clinicians. q Yes q No Communication … / Maintain open lines of communication for feedback Feedback and quality improvement. q Ongoing AHRQ
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - However, three items within the composite measure Provider and Staff Communication Around Diagnosis … Provider and Staff Communication Around Diagnosis Average % Positive Response Providers in this office … Provider and Staff Communication Around Diagnosis 71% 76% 72% 67% 3. … Provider and Staff Communication Around Diagnosis 59% 76% 64% 80% 85% 72% 3. … Provider and Staff Communication Around Diagnosis 73% 71% 71% 3.
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/Part-I-SOPS-ASC-DatabaseReport.pdf
    December 01, 2021 - Item Results on Communication in the Surgery/Procedure Room – 2021 SOPS ASC Database .............. … Item Results Average Percent Positive Response on Communication in the Surgery/Procedure Room - 2021 … Communication About Patient Information 90% 6.75% 55% 81% 87% 91% 94% 96% 100% 4. … Communication Openness 89% 7.84% 64% 78% 86% 91% 95% 98% 100% 5. … Positive Response Communication in the Surgery/Procedure Room Average % Positive s.d.
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/partnering-executive-facilitator-guide.docx
    June 01, 2021 - We would like your support in changing our communication system with the lab. … For example, you may tell her, “We need to improve our communication about antibiotic stewardship with … The support could sound like, “We developed a communication tool and did an in-service in March. … Some of the benefits they bring can include— · Helping to emphasize effective communication between … but should be an active team member. · Your senior executive is responsible for supporting effective communication
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/cerner-q-a-final-deck.pdf
    February 13, 2023 - For patients where rehab is contraindicated, provider must select one of the choices Completed Communication … Power Form 14 14 Completed Documentation in Cerner Note 15 15 Workflow 16 16 Communication
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module7/igsummary.pdf
    February 21, 2014 - • Communication facilitates teamwork by enabling team members to effectively relay relevant information … • Leadership facilitates teamwork through leaders’ effective communication with their team members … It is moderated by communication and modeled by team leaders. … You have learned communication tools, such as SBAR, handoffs, and call-outs. … Assign one teamwork skill (communication, leadership, situation monitoring, or mutual support) per
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part1.pptx
    March 01, 2017 - what a knee-jerk antibiotic response is; list two reasons to avoid antibiotic overuse; and demonstrate communication … This can be achieved by improving communication between care team members, residents, and their families … what a knee-jerk antibiotic response is; list two reasons to avoid antibiotic overuse; and demonstrate communication … We’ll spend the remainder of the program discussing communication strategies to share evidence-based … Lastly, proactive communication can help reduce antibiotic overuse.
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_II.pdf
    August 27, 2014 - understand where they are being referred or the reason for referral, tracking of referrals leads to better communication … Performed: Parents' Evaluation of Developmental Status (PEDS), birth - 8 years (result = 1 )" Union of: "Communication … Vision Specialists" Union of: "Encounter, Recommended: Mental Health Specialist" Intersection of: "Communication … Stratification = None Data Criteria (QDM Variables) None Data criteria (QDM Data Elements) "Communication … the family that there was concern about child's development User Defined QDM Value Set (1.1.1.1)" "Communication
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
    December 01, 2015 - results helped to identify several opportunities to improve as an organization, such as enhancing communication … learned that physicians were more likely to order PICC lines than permanent lines in part because of communication … This approach greatly improved communication across divisions. … She also regards improved communication with the pediatric surgery division as a positive outcome of
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/communication/cahps-strategy-6k.pdf
    August 01, 2017 -  Better communication and overall experience. … Physician language ability and cultural competence: an exploratory study of communication with Spanish-speaking … Improving Communication— Improving Care. … How health care organizations can ensure effective, patient- centered communication with people from … Cancer communication patterns and the influence of patient characteristics: disparities in information-giving
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150917/julie_brown-slides.pdf
    September 01, 2015 - Appointments and Information”): reduced from 5 to 3 items, and changed “phone” to “contact” • Communication … (Removed from core survey) (Removed from core survey) 16 www.cahps.ahrq.gov Measuring Communication … Measure of Care Coordination Other Changes to CG-CAHPS Core Survey Measuring Access Measuring Communication

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