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441. 4 Tk1 T2-Clinician Letter Final 0 (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nhguide/4_TK1_T2-Clinician_letter_Final_0.docx
     October 01, 2016 - The Suspected UTI SBAR form is intended to enhance communication and provide guidance regarding managing … The SBAR communication style has been shown to promote better communication by addressing the specific

442. Wen, Kuang-Yi | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/funding/training-grants/grants/active/kawards/kawdsumwen.html
     October 01, 2014 - This project will be guided by the Cognitive-Social Health Information Processing Model, health communication … care through resources such as: health information, decisional and emotional support, and clinical communication … promotion of patient-center care within ambulatory settings and based on use of health information and communication

443. Tool 5: How To Conduct a Postdischarge Followup Phone Call | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
     March 01, 2013 - One of the easiest ways to close the communication gap between patients and educators is to use the " … This can happen if a patient or caregiver's English skills are sufficient for in-person communication … but not for telephone communication, or if the need for interpreter services was not accurately recorded … Commonly, secure electronic communication is the most efficient means to transmit patient information … Communication 1: Email to Provider Dr.

444. I-PASS: Integrating High Quality Handoffs into TeamSTEPPS and Hospital Care
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-may2015.pptx
     January 01, 2015 - childrens.harvard.edu TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® I-PASS Slide ‹#› 12 Communication … Slide ‹#› Handoff Bundle Intervention: Boston Children’s Hospital Resident handoff bundle (RHB): Communication … Evidence-based team training curriculum High performing teams Must have effective leaders Use structured communication … Slide ‹#› Semantic Qualifiers Dichotomous qualifiers along an axis Provide clarity Enable clear communication … Overview of 3-hour Workshop 2-Hour Session of Didactic and Interactive Exercises TeamSTEPPS training Communication

445. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
     March 01, 2023 - , such as access to care (e.g., scheduling appointments and receiving timely care and information), communication … , can equip providers with the skills, tools, and information systems they can use to improve their communication … Improvement Strategies Organized by Topic Strategy Access to Care & Information Communication with … (12) Getting Timely Appointments, Care, and Information Between Visit Communication Communication … Care Getting Appointments and Care Quickly Getting Needed Care Getting Care Quickly Communication

446. 2016 AHRQ Nursing Home Survey on Patient Safety Culture Part II (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/nursing-home/2016/nhsurv16-pt2.pdf
     January 01, 2016 - Feedback and Communication About Incidents 1. … Feedback and Communication About Incidents 1. … Communication Openness 54% 54% 58% 55% 11. … Communication Openness 49% 54% 55% 53% 11. … Communication Openness 66% 54% 50% 51% 56% 11.

447. Community Pharmacy Survey on Patient Safety Culture: 2015 User Comparative Database Report Part II (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/pharmacy/2015/pharmsops15pt2.pdf
     January 01, 2015 - Communication Openness 90% 86% 86% 3. Communication About Mistakes 92% 86% 81% 4. … (B11) 97% 97% 95% Communication Openness 1. … Communication Openness 86% 89% 86% 89% 3. Communication About Mistakes 87% 86% 85% 88% 4. … (B11) 95% 94% 98% 96% Communication Openness 1. … Communication Openness 93% 81% 84% 84% 3. Communication About Mistakes 89% 83% 84% 84% 4.

448. A Pharmacy Health Literacy Assessment Tool User's Guide: Appendix 3 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pharmhealthlit/pharmlit/pharmlitap3.pdf
     October 15, 2007 - These barriers can be grouped in three areas: Print Materials, Clear Verbal Communication, and Sensitivity … Clear Verbal Communication This section assesses the communication between pharmacy staff and patients … Our pharmacy’s leadership promotes commitment to health literacy and clear patient communication. … I have received training on the following clear verbal communication techniques: a.

449. TeamSTEPPS Specialty Scenarios: ICU (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/icu.pdf
     March 19, 2014 - and call-out, the ability to be aware of what was happening with the team and to provide effective communication … Communication: Offer information. … Skills Needed  Communication. Situation monitoring: Assess status of patient. … Situation awareness was not maintained, nor was communication enhanced with essential check-backs or … Communication. Situation monitoring. Situation awareness. Shared mental model.

450. Strategies for Improving Patient Experience with Ambulatory Care (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/6-improvement-strategies.pdf
     March 01, 2017 - such as access to care (e.g., scheduling appointments and receiving timely care and information), communication … can equip providers with the skills, tools, and information systems they can use to improve their communication … Improvement Strategies Organized by Topic Strategy Access to Care & Information Communication … and Treatment for Minor Health Conditions (6.F) X X No No No Training to Advance Physicians’ Communication … (12) Getting Timely Care, Appointments, and Information Between Visit Communication Communication

451. Implementing TeamSTEPPS to the Perioperative Service Area
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-051017.pptx
     January 01, 2017 - Initiatives* with TeamSTEPPS* Briefing* Prior to Induction* = Shared Mental Model* Debriefs* = Improved Communication … Implementation of a multiphase Debrief/Handoff tool Regular Leadership Rounding by the PLT Improved Team communication … Developing expertise in team training and HRO fundamentals in the leadership team Integrating teamwork and communication … identification and resolution of patient safety concerns Reducing adverse patient events related to communication

452. PowerPoint Presentation
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-050317.pptx
     January 01, 2017 - TeamSTEPPS is an evidence-base communication toolkit to improve performance across the health care delivery … motivate others and influence change Has consistent positive approach to teamwork at all times Has strong communication … Passionate, outgoing Viewed as leaders in their respected areas, respected by their peers, and have strong communication … 17 Assessing The Environment Staff Satisfaction Clinical Observations Staff feedback, workflows, communication

453. Improving Patient Safety Culture to Provide Safer Care
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-august2016.pptx
     January 01, 2016 - interventions within the CUSP framework Describe specific implementation efforts focused on improving teamwork, communication … TeamSTEPPS® Improving Patient Safety Culture Slide ‹#› CUSP Tool #1: Morning Briefing Structured communication … SBAR Situation, Background, Assessment, Recommendation Offers standardized method of concise, direct communication … 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Improving Patient Safety Culture Slide ‹#› Why Teamwork and Communication

454. Models of High Value Care for Persons with Multiple Chronic Conditions: Slide Presentation (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/mcc-summit/mcc-summit-bayliss.pdf
     September 28, 2021 - experienced by the same individual • Fragmented healthcare system designed for single diseases ► Poor communication … retrospective (retrospective cohorts, time series, program review) • Frequent components ► Coordination/ communication

455. Guide to Sustaining a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/sustainability/guide.html
     March 01, 2017 - Effective communication strategies. … Effective Communication and Teamwork To enhance communication skills, AHRQ’s TeamSTEPPS Long-Term … and communication enhance resident safety, lists barriers, and offers solutions to overcome barriers … to effective teamwork and communication. … Evaluating team engagement and communication with one another, residents, and families is an ongoing

456. OBC PPT Q4
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-uw.pptx
     January 01, 2018 - Discuss quick win tools such as Closed-Loop Communication, SBAR, CUS, Briefs, Huddles, and Debriefs. … activities that reinforce the tools/concepts of TeamSTEPPS Debrief with a focus on the teamwork and communication … Closed-Loop Communication SBAR Leading Teams Briefs, Huddles, Debriefs Situation Monitoring Shared Mental … Potato Head This exercise reinforces the following tools: Closed loop communication Brief, huddles, debrief … to clinical staff/providers General communication throughout clinic TEAMSTEPPS 05.2 Mod 1 05.2 Page

457. PQMP National Asthma Quality Metric Key Driver Diagram (UCSF) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/keydriver-sfcollaborative.pdf
     January 24, 2018 -  f/ u plan (at  least 2 visits/year)   I and II ‐ AAPs are updated regularly, in EMR and used as a communication … registry or establish a reminder recall system to identify patients  with asthma [USE OF A REGISTRY AND COMMUNICATION

458. Ambulatory Surgery Center Survey on Patient Safety Culture: Composites and Items (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/ambulatory-surgery-sops-items-and-composites.pdf
     January 01, 2015 - Communication About Patient Information (Never, Rarely, Sometimes, Most of the time, Always, Does not … Communication Openness (Never, Rarely, Sometimes, Most of the time, Always, Does not apply/Don’t Know … Communication in the Surgery/Procedure Room (Yes, No) G0.

459. Understanding SOPS Surveys: A Primer for New Users - Gray (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops101-3-gray-2018.pdf
     January 01, 2018 - Surgery Center (2015) Areas of Patient Safety Culture Assessed Across SOPS Surveys • Teamwork • Communication … Openness • Communication About Error • Organizational Learning—Continuous improvement • Response … Patient Safety and Quality Issues (5 items) 2 EHR System Training (3 items) 3 EHR System Support and Communication

460. Nursing Home Survey on Patient Safety Culture: 2019 User Database Report Part II (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/2019-nhsops-dbreport-partii.pdf
     January 01, 2019 - Communication Openness 57% 56% 54% 50% 12. … Communication Openness 53% 58% 12. … Communication Openness 50% 55% 59% 55% 12. … Communication Openness 52% 68% 12. … Communication Openness 59% 55% 47% 12.