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401. Guide-Infection-Prevention (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/guides/guide-infection-prevention.pdf
     March 01, 2017 - COMMUNICATION TIPS offer ways to talk with residents, families, coworkers, and others about infection … COMMUNICATION TIPS ▪ If you see signs of an infection, discuss them with the resident. … COMMUNICATION TIPS ▪ Explain to the resident why he or she is being moved into isolation. … COMMUNICATION TIPS ▪ Contact the supervisor about coughing and sneezing by family members, visitors … COMMUNICATION TIPS ▪ Ask your supervisor for training on how to properly change and handle dirty or

402. TeamSTEPPS 2.0 Module 5: Situation Monitoring
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule5.pptx
     February 06, 2006 - Group: No talking, lack of communication, one hand is tough. … Phillip: Well we weren’t able to troubleshoot, the communication, we weren’t able to troubleshoot when … What types of communication techniques were used? … What types of communication techniques were used? … A loss of situation awareness results in ambiguity, confusion, and a decrease in communication.

403. Patient and Family Engagement | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/cusp/modules/patient-family-engagement/index.html
     July 01, 2018 - Understand the Science of Safety Identify Defects Through Sensemaking Implement Teamwork and Communication … Tools to improve communication among patients, families, and clinicians. … Effective Patient and Family Communication (1 min., 50 sec.)

404. Guide to Sustaining a Program To Reduce Catheter-Associated Urinary Tract Infections in Long-Term Care (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/sustainability/sustaining-guide.pdf
     March 01, 2017 - Effective communication strategies Leadership Commitment A key component to implementing and sustaining … Module 4: Teamwork and Communication of the LTC Safety Toolkit Modules provides evidence on why teamwork … and communication enhance resident safety, lists barriers, and offers solutions to overcome barriers … to effective teamwork and communication. … Evaluating team engagement and communication with one another, residents, and families is an ongoing

405. Facilitator-Notes (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/long-term-modules/module3/facilitator-notes.docx
     March 01, 2017 - SLIDE 17 SAY: Encouraging two-way communication between management and staff is crucial. … Planning forums for regular two-way communication with staff can be useful. … Watch how Thomas encourages communication and information sharing. … PLAY VIDEO Video 3.2 Open Communication ASK: Sharon was comfortable talking to her nurse manager who … encouraged the communication and created a safe environment to share concerns.

406. AHRQ Pharmacy Health Literacy Center | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/health-literacy/improve/pharmacy/index.html
     January 01, 2024 - Health literacy tools to improve communication for providers of medication therapy management What … Training Program for Pharmacy Staff on Communication . How To Create a My Medicines List . … How to Conduct a Postdischarge Followup Phone Call Health literacy tools to improve communication for

407. TeamSTEPPS Learning Benchmarks (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-learning-benchmarks.pdf
     May 31, 2023 - TeamSTEPPS Learning Benchmarks Instructions: These questions focus on medical teamwork and communication … Instructions: For each of this series of questions, based on your knowledge of medical communication … The best communication tool or method to get critical information to the whole team during an emergency … Q A Tools, Strategies, or Concepts Covered 1 E • Read-back • Communication accuracy • Correct sequence … • Distinguish from check-back or say back 2 B • Express version of SBAR • Explicit communication

408. TeamSTEPPS for Office-Based Care: Introduction | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module1/office_intro.html
     February 01, 2016 - Provides specific tools and strategies for: Improving communication in teamwork. … Contents Slide 6: Does TeamSTEPPS Work Teamwork outcomes include: Significant improvement in communication … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care

409. Incorporating Infection Prevention and Control into an Emergency Preparedness Plan (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/emergency-preparedness-plans.pdf
     May 01, 2022 - should be a comprehensive plan that includes a risk assessment based on an all- hazards approach, a communication … • The communication plan records current contact information for residents, family members, caregivers … also document who will contact these individuals and describe the primary and alternative plans for communication

410. 2020 SOPS ASC Database Report Executive Summary Infographic (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/asc_2020_overview_infographic-v2.pdf
     January 01, 2020 - Communication About Patient Information Communicat ion Openness Management Support for Patient Safety … OTHER FINDINGS Communication in the Surgery/Procedure Room In the past 6 months, how often were the

411. Teams Saving Brains One Minute at a Time
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-041217.pptx
     January 01, 2017 - simulation center Roles and Responsibilities – lack of clarity No formal team leader Teamwork and communication … team after each in situ session Exposed opportunities for improvement Revealed gaps in teamwork and communication … changes to the stroke code process i.e. team neuro exam at bedside to assess for changes, closed loop communication … TEAMSTEPPS 05.2 Slide ‹#› April TeamSTEPPS Monthly Webinar 23 Ongoing Training Teamwork and communication

412. PowerPoint Presentation
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-052317.pptx
     January 01, 2017 - TeamSTEPPS is an evidence-base communication toolkit to improve performance across the health care delivery … Real Life examples – locked in on your computer, cell phone, personal conversations 14 Effective Communication … and Difficult Conversations Effective Communication: Complete, clear, concise, and timely “Be brave … Implementation STEPP #1: Team Building & Defining Current State STEPP #2: Situational Awareness & Effective Communication

413. TeamSTEPPS Implementation: Strategies for Success
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-august2013.pptx
     January 01, 2013 - Dimension Improvement from 2007 to 2009 Improvement from 2009 to 2010 Improvement from 2007 to 2011 Communication … / Openness + 1% + 6.7% +6.8% Feedback and Communication about Error + 4% + 5.3% +10.3% Frequency of … ‹#› TeamSTEPPS TeamSTEPPS Implementation HSOPSC 2009-2011 AHRQ Question Improvement Communication … Openness 3.3% Feedback and Communication about Error 6.8% Frequency of Events Reported 10.5% Hospital

414. Slide 1
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
     January 20, 2006 - Likert scale Measures attitudes toward: Team Structure Leadership Situation Monitoring Mutual Support Communication … scale Measures staff perceptions of: Team Structure Leadership Situation Monitoring Mutual Support Communication … Page ‹#› Office-Based Care Survey Measures: 12 Dimensions and 2 Overall Items Survey Dimensions Communication … about error Communication openness Information exchange with other settings Office processes and standardization

415. How To Implement the Fall Prevention Program in Your Organization
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_slides_best-practices.pptx
     November 20, 2014 - during the implementation process (may be temporary) Ideally, one champion per shift, per unit ‹#› Communication … patients and their families Among unit staff, the Implementation Team, and senior management ‹#› Communication … During Implementation Develop a communication process to share information about the effectiveness of … Members of the Unit Team   Unit Champion   Organizing the Prevention Work Identify paths of ongoing communication

416. CANDOR Acknowledgments (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/candor-acknowledgments.pdf
     September 14, 2017 - CANDOR Acknowledgments CANDOR ACKNOWLEDGMENTS Acknowledgments The Communication and Optimal … , to develop a customizable toolkit for national distribution to guide hospitals in implementing a communication … Lambert, Ph.D., formerly with the University of Illinois-Chicago and now Professor in School of Communication … J.D., formerly with University of Illinois Chicago and now Director, Center for Open and Honest Communication

417. BLADDER SCAN – POLICY #2202 12/11/06 (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/whento-order/urine-cultures-worksheet.docx
     March 01, 2017 - Nurse Nohai used SBAR to improve communication with Dr. Killbug. … Identify the SBAR elements of Nurse Nohai’s communication using the following prompts: · Situation –

418. Implementation Guide for Enhancing Care Coordination for Cardiac Rehabilitation (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/care-coordination-implementation-guide.pdf
     March 01, 2023 - contrast, TAKEheart focuses on the CC system, which is a multifaceted set of processes that support communication … and/or care manager Best practice dictates scheduling before the patient leaves the hospital Communication … o Use a variety of communication methods with patients, including visual and written materials. … skills with patients o Tips for Improving Communication with Older Patients • Patient self-management … https://www.nia.nih.gov/health/tips-improving-communication-older-patients https://www.caregiver.org

419. TeamSTEPPS 2.0: Essentials Course (Instructor Guide) (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/essentials/igessentials.pdf
     March 11, 2014 - ESSENTIALS COURSE SUBSECTIONS • TeamSTEPPS Framework and Key Principles • Team Structure • Communication … Communication: SBAR, Call-Out, Check-Back, Handoff, and I PASS the BATON 10 - 14 20 mins 5. … TeamSTEPPS provides several communication strategies that can be used to ensure effective communication … In verbal communication, “CUS” and other signal phrases have a similar effect . … You have learned communication tools, such as SBAR, handoffs, and call-outs.

420. Implementation Guide for the Toolkit To Improve Antibiotic Use in Long-Term Care (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/ltc-implementation-guide.pdf
     June 01, 2021 - • Improving Teamwork and Communication addresses common pitfalls in how we communicate medical information … to each other and approaches to improve communication and teamwork in antibiotic prescription decisions … of the SBAR (Situation, Background, Assessment, Recommendation) form and other methods to improve communication … Solidify Communication Between Caregivers and Sustain Stewardship Efforts At the completion of the … technical topics, we have included three final presentations that address communication and another