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381. Antibiotic Stewardship Slides, Part 2
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/implementation/educational-bundles/urine-culturing/antibiotic-stewardship/abx-stewardship-part2.pptx
     March 01, 2017 - Remember, effective communication should be complete, clear, brief, and timely. 11 Communication to … Enhance Antibiotic Stewardship10-12 Consider using TeamSTEPPS communication strategies to standardize … communication about antibiotic use S – Situation B – Background A – Assessment R – Recommendation … strategies to standardize communication about antibiotic use. … During your communication consider having a brochure ready to provide more information about the potential

382. Scenario 1 (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/learnbench.pdf
     February 28, 2014 - TeamSTEPPS Learning Benchmarks INSTRUCTIONS: These questions focus on medical teamwork and communication … Ineffective communication. d. Lack of caring. e. Stupidity. … The best communication tool or method to get critical information to the whole team during an emergency … Q A Tools, Strategies, or Concepts Covered 1 E • Read-back • Communication accuracy • Correct sequence … • Distinguish from check back or say back 2 B • Express version of SBAR • Explicit communication

383. TeamSTEPPS2.0_final (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/smpcefm.docx
     May 02, 2006 - , effective (Circle one) 3 = Excellent, more than adequate, exceeded, very effective Module 03: Communication … Describe how communication affects team processes and outcomes 1 2 3 2. … Define effective communication 1 2 3 3. Identify communication challenges 1 2 3 4. … Identify TeamSTEPPS tools and strategies that can improve a team’s communication 1 2 3 To what extent

384. newbref
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module11/slimplement.pptx
     February 03, 2006 - 2.0 Page ‹#› Implementation Planning 8 Page ‹#› Example: Problem Definition Problem: Suboptimal communication … among surgical team members Team Process: What: Communication of critical information about the patient … Key Actions: Develop a communication plan: Identify goals for communication with this group. … Develop a Communication Plan TEAMSTEPPS 05.2 Mod 11 2.0 Page ‹#› Implementation Planning 17

385. Slide 1
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module11/11_ts_office_impplan.pptx
     January 20, 2006 - 1 05.2 Page ‹#› Page ‹#› Office-Based Care 8 Example: Problem Definition Problem: Suboptimal communication … among office staff when ordering and receiving test results Team Process: What: Communication of critical … Key Actions: Develop a communication plan: Identify goals for communication with this group. … Develop a Communication Plan ® TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care

386. Summary and Next Steps in Response to Federal Register Notice (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/about/public-summary-2015-cg-cahps-fedreg.pdf
     January 01, 2015 - • Communication composite measure. • Office staff composite measure. … Communication Composite Measure AHRQ sought comments about a proposal to reduce the number of items … in the communication composite measure from 6 items to 4 items (see Table 1-2). … Proposed changes to the communication composite measure Table 1-2. … and coordination, including electronic communication and patient portals.

387. TeamSTEPPS for Patients: A Pilot Test in Labor and Delivery
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-dec2014.pptx
     January 01, 2014 - Dunst et al., 2007) Including patients and their family members in the care team should: Yield better communication … TeamSTEPPS curriculum that: Teaches patients/families how to be members of the care team Enhances communication … groups were two hours long Discussed patient/family responsibilities Discussed patient/family-provider communication … Family Responsibilities Review and Discuss Possible Breakdowns in Care Short Survey Doctor and Patient Communication … (Communication) Participants indicate agreement on a Likert scale ranging from Strongly Disagree to Strongly

388. Module 1: Using the Comprehensive Long-Term Care Safety Modules: Applying Safety Principles | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
     March 01, 2017 - E xcellent communication skills learned. A ssess what's working and plan to expand. … Teamwork and Communication. Resident and Family Engagement. Sustainability. … Provide opportunities for staff to learn and practice using teamwork and communication tools. … Slide 11: Teamwork and Communication Concepts and tools to improve communication among LTC team members … Train teams in using teamwork and communication tools.

389. Measure: Child HCAHPS–Hospital Consumer Assessment of Healthcare Providers and Systems (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/CHIPRA_1415-P010-1-EF.pdf
     March 01, 2015 - Measures Composite and Single-Item Measures Hospital-Level Unit Reliability at N=300 Nurse-parent communication … 0.80 Doctor-parent communication 0.73 Communication about medicines 0.91 Informed about child’s care … with providers 0.82 Preparing to leave hospital 0.87 Informed in emergency room 0.74 Nurse-child communication … 0.77 Doctor-child communication 0.84 Involving teens in care 0.66 Mistakes and concerns 0.90 Call … Effective physician-patient communication and health outcomes: a review.

390. newbref
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/slmeasure.pptx
     February 03, 2006 - Likert scale Measures attitudes toward: Team Structure Leadership Situation Monitoring Mutual Support Communication … scale Measures staff perceptions of: Team Structure Leadership Situation Monitoring Mutual Support Communication … expectations and actions promoting safety Organizational learning—continuous improvement Teamwork within units Communication … and openness Feedback and communication about error Nonpunitive responses to error Staffing Hospital

391. Slide 1
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
     January 01, 2006 - to plan and manage your briefs Include the following: Clarify who will lead the team Open lines of communication … TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› Office-Based Care 9 Debrief Checklist TOPIC Communication … information is discussed Assess each of the following: Team membership Situation awareness Mutual support Communication … Office-Based Care 13 Leadership BARRIERS Hierarchical Culture Lack of Resources or Information Ineffective Communication

392. TeamSTEPPS 2.0: Introduction (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/introduction.pdf
     February 28, 2014 - Defense (DoD) as a teamwork system that offers a powerful solution to improving collaboration and communication … Patient safety experts agree that communication and other teamwork skills are essential for the provision

393. SOPS Nursing Home Survey: What You Need To Know - Theresa Famolaro, MPS, MS, MBA (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-nh_webcast-famolaro.pdf
     September 21, 2022 - Feedback & Communication About Incidents 85% 83% 54% 100% 3. … Composite Measure Results % Positive Response Overall Perceptions of Resident Safety 85% Feedback and Communication … Measure Results 46% 55% 56% 63% % Positive Response Handoffs Nonpunitive Response to Mistakes Communication … there are enough staff to handle the workload and meet residents' needs during shift changes 55% Communication … Composite Measures % Positive Response Overall Perceptions of Resident Safety 91% 85% Feedback and Communication

394. Quick Reference Guide to TeamSTEPPS Action Planning | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/teamstepps/instructor/reference/quickrefguide.html
     March 01, 2014 - Step 8: Develop a Communication Plan Objective: To create a communication plan targeting major stakeholders … Develop a communication plan for each identified group, including your goals for communication, who will … A communication plan to generate support for the TeamSTEPPS initiative and to promote maintenance and

395. Module 3: Staff Empowerment | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-slides.html
     March 01, 2017 - Communication and information sharing. Positive reinforcement. Confidence. Just Culture. … and Information Sharing 3 Encourage two-way communication between management and staff. … Image: Unclear communication between staff 3. Bowers N, Nolet K, Roberts E, et al. … Slide 19: Open Communication Image: Indicating a video on the slide PLAY VIDEO Video 3.2 Open … Communication Slide 20: Positive Reinforcement 3 Recognize staff and their contributions.

396. Module 3: Component Kit (doc file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
     May 01, 2017 - CUS contact person determines what communication has occurred with the patient/family regarding the event … If communication has not yet occurred and is required, CUS contact person will speak with the patient … (Option: develop an outline to guide patient/family communication.) 5 minutes Total time 20-30 … SBAR offers a simple way to help standardize communication and allows parties to have common expectations … related to what is to be communicated and how the communication is structured: S=Situation (a concise

397. Mod03-Gap-Analysis-Guide (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
     April 01, 2016 - Purpose: To evaluate the extent to which current processes align with the Communication and Optimal Resolution … Do board members receive basic teamwork, communication, and patient safety training? j. … Is there a clear process for communication among staff in response to adverse events? c. … Do board members receive basic teamwork, communication, and patient safety training? … Is there a clear process for communication among staff in response to adverse events?

398. Coordinating Care in the Medical Neighborhood: Critical Components and Available Mechanisms (pdf file)
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/coordinating-care-in-the-medical-neighborhood-white-paper.pdf
     June 01, 2011 - between clinicians Improved communication between clinicians and community/ social services More … This suggests some substantial communication problems within the medical neighborhood. … Similarly, communication by hospital clinicians with patients and among a team of clinicians is at a … Routine communication from hospitals to PCCs or from insurers to PCCs about a hospital admission and … on “Referral and consultation communication between primary care and specialist physicians”.

399. TeamSTEPPS 2.0 Module 11: Implementation Planning
     www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule11.pptx
     November 02, 2018 - They define what communication was sub-optimal, the communication of critical information about the patient … They specify when the communication should occur, just prior to incision, and listed where the communication … First, what are the goals of communication for that particular group? … It's an important part of the communication - recognize the outcomes. … Always stay focused on the goals for communication with each stakeholder group.

400. 4. How do you implement the fall prevention program in your organization? | Agency for Healthcare Research and Quality
     www.qualitymeasures.ahrq.gov/patient-safety/settings/hospital/fall-prevention/toolkit/implementation.html
     January 01, 2013 - Communication of fall risk: Developing mechanisms for the emergency department to communicate a … Specific areas of responsibility and paths of communication and accountability will be needed. … Excellent communication skills. Effective linkage to other staff members. … The earlier work will help you identify the key points of communication and accountability that need … What paths of ongoing communication and reporting will be used?