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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
January 01, 2010 - of research and evidence from high-risk fields
Provides specific tools and strategies for:
Improving communication … Teamwork outcomes include:
Significant improvement in communication and supportive behavior
Significant … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/CombatCare.pdf
March 18, 2014 - Communication: Offer
information. … Communication: Offer
information. … Communication: Offer and seek information. … Communication: Offer and seek information. … Communication. Situation awareness.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
October 01, 2008 - individual attitudes toward
team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in
mutual support and one in communication.* Final … coefficients ranging from .36 (mutual support and team structure) to .63
(situation monitoring and communication … 1.00 .633* .481* .558*
Situation Monitoring 1.00 .541* .627*
Mutual Support 1.00 .589*
Communication … Poor communication is the most common cause of reported errors.
27.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
June 21, 2021 - A health
IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT
Health IT facilitates communication among clinicians … For instance, direct communication between
clinicians prompted by feedback reports can be tracked
and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions
on electronic referral communication in a Multispecialty
outpatient setting.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
January 01, 2020 - Communication About Patient Information
1. … Communication Openness
1. … Communication Openness
1. … Communication Openness
1. … Communication Openness
1.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/one-pager-COPD.pdf
June 02, 2021 - FDA Drug Safety Communication: Azithromycin
(Zithromax or Zmax) and the risk of potentially fatal
heart … February 2018. https://www.fda.gov/drugs/drug-safety-
and-availability/fda-drug-safety-communication- … https://www.fda.gov/drugs/drug-safety-and-availability/fda-drug-safety-communication-azithromycin-zithromax-or-zmax-and-risk-potentially-fatal-heart … https://www.fda.gov/drugs/drug-safety-and-availability/fda-drug-safety-communication-azithromycin-zithromax-or-zmax-and-risk-potentially-fatal-heart … https://www.fda.gov/drugs/drug-safety-and-availability/fda-drug-safety-communication-azithromycin-zithromax-or-zmax-and-risk-potentially-fatal-heart
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/operroom.pdf
March 19, 2014 - Skills Needed
Communication. … Skills Needed
Communication. Situation awareness. … Skills Needed
Communication. Mutual support. … Skills Needed
Communication. Situation awareness. Mutual support. … Skills Needed
Communication. Situation awareness.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Topic: Communication with Parent
• Communication between you and your child’s nurses (composite of … 3 items)
• Communication between you and your child’s doctors (composite of
3 items)
• Communication … Topic: Communication with Parent
Communication Between You and Your Child’s Nurses
The survey asked … Patient Experience Measures from the CAHPS Child Hospital Survey
Document No. 909
Page 6
Communication … with Parent
Topic: Communication with Child
Topic: Attention to Safety and Comfort
Topic: Hospital
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/SOPS-Program-Brief.pdf
January 01, 2022 - Surveys
The SOPS surveys can be used to assess many
areas of patient safety culture, including:
Communication … Communication Openness.
Organizational Learning – Continuous
Improvement. … patient
safety culture, including electronic health
record (EHR) system training, EHR
support and communication … diagnostic processes,
including time availability, testing and
referrals, and provider and staff
communication
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/slleadership.pptx
February 02, 2006 - Holds a teamwork system together
Ensures a plan is conveyed, reviewed, and updated
Facilitated through communication … Designated – The person assigned to lead and organize a team, establish clear goals, and facilitate open communication … to incorporate lessons learned
TEAMSTEPPS 05.2
Mod 4 2.0 Page ‹#›
Leading Teams
15
TOPIC
Communication … TEAMSTEPPS 05.2
Mod 4 2.0 Page ‹#›
Leading Teams
20
Tools & Strategies Summary
TOOLS and STRATEGIES
Communication … Time
Lack of Information Sharing
Hierarchy
Defensiveness
Conventional Thinking
Complacency
Varying Communication
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
March 01, 2014 - Skills Needed
Communication.
Potential Tools
Handoff, Check-back. … Skills Needed
Communication. Mutual support. … Skills Needed
Communication. Situation awareness. Mutual support. … Skills Needed
Communication. Situation awareness. Mutual support. … Skills Needed
Communication. Situation awareness.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
May 01, 2017 - Foster a culture of teamwork and
communication
2. Implement perinatal safety bundles
3. … • Understand the Science of Safety
• Sensemaking and Learn From Defects
• Implement Teamwork and
Communication … Patient safety
pioneers recognized early that communication
and culture were key to creating safer, … This is
especially problematic given that transparency
and open communication are necessary for
true … will help unit teams
achieve—
• Heightened engagement of staff and
senior leaders,
• Improved communication
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Another study investigated the use of an app to facilitate communication about diagnostic testing in … These and similar nontraditional
approaches may enhance patient engagement and communication during … Diagnostic processes that are
specifically ready for intervention include timely communication of test … Practice improvement, part II: update on patient communication
technologies. … Development of an app to facilitate communication and shared decision-making
with parents of febrile
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
January 01, 2014 - Clear
communication
Include information regarding clear
communication to ensure
understanding? … Strategies for clear
communication? … Chapter 1: How to obtain consent: The art of consent
communication. … The CDC Clear Communication Index (CCI). … The Guide to Providing Effective
Communication and Language Assistance Services?
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief1.html
November 01, 2015 - Webinars
Practice Facilitator Debrief Worksheet—Video 1
Team Structure and Communication … What TeamSTEPPS methodologies could help resolve the communication and teamwork issues?
… experience(s) as well as their suggestions for a strategy that can be used to address teamwork and communication
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
August 31, 2023 - Medical Unit
Video Objective
To demonstrate each step of SBAR and emphasize the importance of standard communication … acronym (Situation-Background-Assessment-Recommendations) and shows an
example of standard handoff communication
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www.qualitymeasures.ahrq.gov/questions/resources/articles.html
November 01, 2020 - Glossary
News Articles
Research on Patient-Clinician Communication … surgery, test results, and medication"; includes a link to the AHRQ Question Builder]
The power of communication … and includes a link to the Questions are the Answer Web page]
Site helps patients take more active communication … on AHRQ's "Questions Are the Answer" campaign]
AAFP news now: AFP edition: AHRQ promotes two-way communication … links to both the main Web page and the question builder tool]
New campaign promotes doctor-patient communication
-
www.qualitymeasures.ahrq.gov/cahps/about-cahps/glossary/index.html
November 01, 2022 - Domains
Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.
-
www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
January 01, 2011 - Communication openness
2. Feedback & communication about error
3. … Communication about error
12. … Communication openness
9
9
Medical Office Pilot Test
• Pilot tested in 182 medical offices with
-
www.qualitymeasures.ahrq.gov/patient-safety/reports/engage/warmhandoff.html
April 01, 2018 - Communication breakdowns within the health care team or between the team and the patient or family can … Research demonstrates that reliable and effective communication is essential for patient safety and improved … In addition, collaborative communication (promoted by the Warm Handoff Plus) helps to build trust and … strengthen relationships, resulting in improved communication, patient outcomes, and patient and clinician