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  1. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module1/1_ts_office_intro.pptx
    January 01, 2010 - of research and evidence from high-risk fields Provides specific tools and strategies for: Improving communication … Teamwork outcomes include: Significant improvement in communication and supportive behavior Significant … SBAR: a shared mental model for improving communication between clinicians. … The human factor: The critical importance of effective teamwork and communication in providing safe care
  2. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/CombatCare.pdf
    March 18, 2014 - Communication: Offer information. … Communication: Offer information. … Communication: Offer and seek information. … Communication: Offer and seek information. … Communication. Situation awareness.
  3. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
    October 01, 2008 - individual attitudes toward team structure, leadership, mutual support, situation monitoring, and communication … Among the final items, four are reverse coded: three in mutual support and one in communication.* Final … coefficients ranging from .36 (mutual support and team structure) to .63 (situation monitoring and communication … 1.00 .633* .481* .558* Situation Monitoring 1.00 .541* .627* Mutual Support 1.00 .589* Communication … Poor communication is the most common cause of reported errors. 27.
  4. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/topics/bridging-feedback-gap.pdf
    June 21, 2021 - A health IT-supported system facilitates this feedback and additional two-way communication that may … Overcoming barriers to feedback using health IT Health IT facilitates communication among clinicians … For instance, direct communication between clinicians prompted by feedback reports can be tracked and … Workflow and communication What are the tasks to be accomplished to generate feedback? … Follow-Up actions on electronic referral communication in a Multispecialty outpatient setting.
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/asc/part-ii-sops-asc-database-report.pdf
    January 01, 2020 - Communication About Patient Information 1. … Communication Openness 1. … Communication Openness 1. … Communication Openness 1. … Communication Openness 1.
  6. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/one-pager-COPD.pdf
    June 02, 2021 - FDA Drug Safety Communication: Azithromycin (Zithromax or Zmax) and the risk of potentially fatal heart … February 2018. https://www.fda.gov/drugs/drug-safety- and-availability/fda-drug-safety-communication- … https://www.fda.gov/drugs/drug-safety-and-availability/fda-drug-safety-communication-azithromycin-zithromax-or-zmax-and-risk-potentially-fatal-heart … https://www.fda.gov/drugs/drug-safety-and-availability/fda-drug-safety-communication-azithromycin-zithromax-or-zmax-and-risk-potentially-fatal-heart … https://www.fda.gov/drugs/drug-safety-and-availability/fda-drug-safety-communication-azithromycin-zithromax-or-zmax-and-risk-potentially-fatal-heart
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/scenarios/operroom.pdf
    March 19, 2014 - Skills Needed  Communication. … Skills Needed  Communication. Situation awareness. … Skills Needed  Communication. Mutual support. … Skills Needed  Communication. Situation awareness. Mutual support. … Skills Needed  Communication. Situation awareness.
  8. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Topic: Communication with Parent • Communication between you and your child’s nurses (composite of … 3 items) • Communication between you and your child’s doctors (composite of 3 items) • Communication … Topic: Communication with Parent Communication Between You and Your Child’s Nurses The survey asked … Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Page 6 Communication … with Parent Topic: Communication with Child Topic: Attention to Safety and Comfort Topic: Hospital
  9. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/SOPS-Program-Brief.pdf
    January 01, 2022 - Surveys The SOPS surveys can be used to assess many areas of patient safety culture, including:  Communication …  Communication Openness.  Organizational Learning – Continuous Improvement. … patient safety culture, including electronic health record (EHR) system training, EHR support and communication … diagnostic processes, including time availability, testing and referrals, and provider and staff communication
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/slleadership.pptx
    February 02, 2006 - Holds a teamwork system together Ensures a plan is conveyed, reviewed, and updated Facilitated through communication … Designated – The person assigned to lead and organize a team, establish clear goals, and facilitate open communication … to incorporate lessons learned TEAMSTEPPS 05.2 Mod 4 2.0 Page ‹#› Leading Teams 15 TOPIC Communication … TEAMSTEPPS 05.2 Mod 4 2.0 Page ‹#› Leading Teams 20 Tools & Strategies Summary TOOLS and STRATEGIES Communication … Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking Complacency Varying Communication
  11. www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/operroom.html
    March 01, 2014 - Skills Needed Communication. Potential Tools Handoff, Check-back. … Skills Needed Communication. Mutual support. … Skills Needed Communication. Situation awareness. Mutual support. … Skills Needed Communication. Situation awareness. Mutual support. … Skills Needed Communication. Situation awareness.
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/learn/learn-about-cusp-facilitator-guide.pdf
    May 01, 2017 - Foster a culture of teamwork and communication 2. Implement perinatal safety bundles 3. … • Understand the Science of Safety • Sensemaking and Learn From Defects • Implement Teamwork and Communication … Patient safety pioneers recognized early that communication and culture were key to creating safer, … This is especially problematic given that transparency and open communication are necessary for true … will help unit teams achieve— • Heightened engagement of staff and senior leaders, • Improved communication
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
    February 01, 2021 - Another study investigated the use of an app to facilitate communication about diagnostic testing in … These and similar nontraditional approaches may enhance patient engagement and communication during … Diagnostic processes that are specifically ready for intervention include timely communication of test … Practice improvement, part II: update on patient communication technologies. … Development of an app to facilitate communication and shared decision-making with parents of febrile
  14. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/health-literacy/professional-training/training-for-health-care-leaders.pdf
    January 01, 2014 - Clear communication Include information regarding clear communication to ensure understanding? …  Strategies for clear communication? … Chapter 1: How to obtain consent: The art of consent communication. … The CDC Clear Communication Index (CCI). … The Guide to Providing Effective Communication and Language Assistance Services?
  15. www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief1.html
    November 01, 2015 - Webinars Practice Facilitator Debrief Worksheet—Video 1 Team Structure and Communication … What TeamSTEPPS methodologies could help resolve the communication and teamwork issues?     … experience(s) as well as their suggestions for a strategy that can be used to address teamwork and communication
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/video/sbar-inpatient-guide.pdf
    August 31, 2023 - Medical Unit Video Objective To demonstrate each step of SBAR and emphasize the importance of standard communication … acronym (Situation-Background-Assessment-Recommendations) and shows an example of standard handoff communication
  17. www.qualitymeasures.ahrq.gov/questions/resources/articles.html
    November 01, 2020 - Glossary News Articles Research on Patient-Clinician Communication … surgery, test results, and medication"; includes a link to the AHRQ Question Builder] The power of communication … and includes a link to the Questions are the Answer Web page] Site helps patients take more active communication … on AHRQ's "Questions Are the Answer" campaign] AAFP news now: AFP edition: AHRQ promotes two-way communication … links to both the main Web page and the question builder tool] New campaign promotes doctor-patient communication
  18. www.qualitymeasures.ahrq.gov/cahps/about-cahps/glossary/index.html
    November 01, 2022 - Domains Domains are broad functional areas covered by CAHPS surveys, such as access to care or communication … The domain of “communication,” for example, could include communication with nurses, communication about … medicines, and communication about self-care at home.
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/hickner-development-medical-office-sops.pdf
    January 01, 2011 - Communication openness 2. Feedback & communication about error 3. … Communication about error 12. … Communication openness 9 9 Medical Office Pilot Test • Pilot tested in 182 medical offices with
  20. www.qualitymeasures.ahrq.gov/patient-safety/reports/engage/warmhandoff.html
    April 01, 2018 - Communication breakdowns within the health care team or between the team and the patient or family can … Research demonstrates that reliable and effective communication is essential for patient safety and improved … In addition, collaborative communication (promoted by the Warm Handoff Plus) helps to build trust and … strengthen relationships, resulting in improved communication, patient outcomes, and patient and clinician

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